Absolutely brilliant, exactly what we needed. Well contained units, easy to find way around and use facilities. Staff are welcoming and professional, explained everything in a clear and friendly... See more
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Easy to book, very clean and convenient storage, ideal size. Very easy to access and friendly staff. Cancelled after removing items and no quibbles.
Company replied
We have used Fox Removals and Self storage for number of years now to assist with many large renovations projects (and sometimes the smaller ones too) that we undertake. They will coordinate the sa... See more
Company replied
7 years excellent service. Easy acess to site and parking .Well maintained premises and storage facilities Extremely helpful staff always available. Nothing is too much trouble for them .I highly reco... See more
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Company details
About Fox Self Storage Ltd - Cardiff
Written by the company
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
Contact info
Pentland Close, Llanishen, CF14 5DJ, Cardiff, Cardiff, United Kingdom
- 029 2068 0080
Fox Self Storage Ltd
4.7
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from Fox Self Storage Ltd - Cardiff
Thank you for your kind review! We're delighted to hear that you found our team helpful and were pleased with our storage facilities. We really appreciate your feedback and thank you for choosing Fox Self Storage. We hope to welcome you back again in the future!
Very friendly and helpful
Very friendly and helpful. All processes carried out quickly and expertly without any fuss.
October 20, 2026
Reply from Fox Self Storage Ltd - Cardiff
Thank you for your kind review! We're delighted to hear that you found our team friendly and helpful and that everything was handled quickly and professionally. We always aim to make the process as straightforward and stress free as possible. We really appreciate your feedback and thank you for choosing Fox!
Easy to book
Easy to book, very clean and convenient storage, ideal size. Very easy to access and friendly staff. Cancelled after removing items and no quibbles.
October 24, 2026
Reply from Fox Self Storage Ltd - Cardiff
Thank you for your lovely review Leighton ! We're delighted to hear that you found our storage facilities clean, convenient and easy to access. It's also great to know that our team made the whole process straightforward, from booking through to moving out. We really appreciate your feedback and hope to welcome you back in the future if you ever need storage again.
No notes!
Absolutely brilliant, exactly what we needed.
Well contained units, easy to find way around and use facilities.
Staff are welcoming and professional, explained everything in a clear and friendly manner
September 26, 2026
Reply from Fox Self Storage Ltd - Cardiff
Thank you for the fantastic review. We are delighted to hear that our self storage facilities were exactly what you needed and that you found everything easy to access and use.
It is also great to hear that our team made you feel welcome and explained everything clearly and professionally.
Thank you for choosing Fox Self Storage.
The Fox Self Storage Team
Excellent dry furniture storage
An excellent service. Immaculate facility, plenty of trolleys available always, a working lift and side entrance for items straight into the back of our car
September 17, 2026
Reply from Fox Self Storage Ltd - Cardiff
Thank you for the fantastic review. We are delighted to hear that you found our self storage facility immaculate, convenient and easy to use.
Having plenty of trolleys, good lift access and convenient loading areas makes a real difference when moving belongings in and out, so it is great to hear that these facilities worked so well for you.
Thank you for choosing Fox Self Storage.
The Fox Self Storage Team
Manager and staff could not have been…
Manager and staff could not have been more helpful.
I knew Roy Fox and he would have been pleased to know how well his business is running
Thank you
September 2, 2026
Reply from Fox Self Storage Ltd - Cardiff
Thank you for such a wonderful and particularly meaningful review, Jenny.
We are delighted to hear that our manager and team could not have been more helpful.
Your comments about Roy are especially appreciated. Knowing that you knew him personally and feel he would be pleased to see how the business is being run today means a great deal to us. We remain extremely proud of our history and the values on which the business was built.
Thank you for your very kind words and for taking the time to share them with us.
Reply from Fox Self Storage Ltd - Cardiff
Thank you for your great review, Karl.
We are delighted to hear that you found Fox easy to deal with and had such a positive experience with us.
Thank you for choosing Fox and for taking the time to share your feedback. We really appreciate it.
Great price, facilities and staff
Best price I could find, great facilities, really friendly and helpful staff, fantastic all round
August 1, 2026
Friendly and Professional Service
Friendly and Professional Service, Geraint really knows his stuff and He was a huge help. Units are clean and well kept. Being indoors is a bonus. Will use you again.
July 20, 2026
Great service
I was very lucky having a storage unit out in the car park area, whereby the van could be literally by my unit and everything taken off quickly. To book the unit was easy and the staff are very helpful.
July 6, 2026
Reply from Fox Self Storage Ltd - Cardiff
Thank you for your wonderful review, Stuart.
We are delighted to hear that you found the booking process straightforward and that our team were so helpful throughout. It is also great to know that having a ground level storage unit with direct vehicle access made loading and unloading your belongings quick and convenient.
Thank you for choosing Fox and for taking the time to share your experience. Your feedback is greatly appreciated.
The staff encountered where both very…
The staff encountered where both very friendly and helpful
June 26, 2026
Reply from Fox Self Storage Ltd - Cardiff
Thank you for your kind review, Kevin.
We are delighted to hear that every member of staff you encountered was friendly and helpful. Providing excellent customer service is something we pride ourselves on, so it is wonderful to know that this was reflected in your experience.
Thank you for choosing Fox and for taking the time to share your feedback.
Reply from Fox Self Storage Ltd - Cardiff
Thank you for your kind review, Heidi.
We are delighted to hear that you were pleased with our customer service and found our facilities to be efficient, clean and tidy. Providing a high standard of service and maintaining our storage facilities are both very important to us, so it is wonderful to receive your feedback.
Thank you for choosing Fox and for taking the time to share your experience.
Polite staff well explained details of…
Polite staff well explained details of hire
Excellent storage.
Dry, clean well aired
May 18, 2026
Reply from Fox Self Storage Ltd - Cardiff
Anthony, thank you for your wonderful feedback. We are pleased to hear the team explained everything clearly and professionally, and that you were happy with the quality of the storage facilities. Keeping our units dry, clean and well ventilated is very important to us, so your comments are greatly appreciated.
Great set up everyone knowledgeable and…
Great set up everyone knowledgeable and keen to support with our stay.
May 1, 2026
Reply from Fox Self Storage Ltd - Cardiff
Ian, thank you for your kind feedback. We are pleased to hear you found the team knowledgeable and supportive throughout your stay with us. Your comments are greatly appreciated and we are glad you had a positive experience.
The staff here are great
The staff here are great and understanding and reasonable. Geraint seems to know everything off the top of his head and it’s quite impressive but all the staff are friendly and helpful. I’ve used them in the past then again now and if I need storage again I would go back to them. I don’t know about online booking. I rung up and booked over the phone and I’ve booked directly in their office and they were very helpful. Lifts and trolleys on hand to help move stuff.
May 2, 2026
Reply from Fox Self Storage Ltd - Cardiff
Thank you for such a fantastic review. We are delighted to hear you have had such positive experiences with our team both in the past and again recently. Geraint will be especially pleased to receive your kind comments, and we are glad the whole team made you feel welcomed and supported throughout.
It is great to know the booking process was straightforward and that the facilities, including the lifts and trolleys, helped make things easier for you. Your continued support and loyalty mean a great deal to us, and we would be more than happy to help again should you need storage in the future.
Reply from Fox Self Storage Ltd - Cardiff
Terry, thank you for your kind feedback. We are delighted to hear you found us to be an excellent company. Your support is greatly appreciated.
Reply from Fox Self Storage Ltd - Cardiff
Thank you for your kind words! We’re glad to hear that you found our service helpful and polite. If there’s anything else we can do for you, please don’t hesitate to reach out.
5* Removals and Storage service
We have used Fox Removals and Self storage for number of years now to assist with many large renovations projects (and sometimes the smaller ones too) that we undertake. They will coordinate the safe collection of any of our clients furniture, gym equipment, office furniture etc., de-assemble and label as necessary and take to securely store for us for at their local storage facility until the work is completed. Once complete, they’ll then arrange for the items to be taken back to site, re-assembled and even set out in the room.
5* service from a 5* team!
March 9, 2026
Reply from Fox Self Storage Ltd - Cardiff
Thank you, Marc, for your fantastic feedback and for choosing us to support your renovation projects over the years. We’re really pleased to hear that the collection, secure storage and return of your clients’ items has worked smoothly for you, and that the team’s work with dismantling, labelling and reassembly has been helpful. We greatly appreciate your continued trust and your kind words about the team.
Good experience
Loading trolley always available
Lift always works
Clean units
Easy access
Good parking right by the lift
Staff very helpful and go the extra mile
February 19, 2026
Reply from Fox Self Storage Ltd - Cardiff
Thank you for your fantastic feedback. We’re so pleased to hear that you find the loading trolleys readily available, the lift reliable, and the units clean and easy to access. Convenient parking right by the lift makes a big difference, so it’s great to know that’s working well for you too.
Our team will be delighted to hear your kind words, they always aim to go the extra mile to help. We really appreciate you taking the time to share your experience.
7 years excellent service
7 years excellent service. Easy acess to site and parking .Well maintained premises and storage facilities Extremely helpful staff always available. Nothing is too much trouble for them .I highly recommend Fox Self Storage Cardiff.
February 18, 2026
Reply from Fox Self Storage Ltd - Cardiff
Thank you, Mary, for your continued support over the past seven years. It means a great deal to know that you’ve found our site easy to access with convenient parking, and that the premises and storage facilities have remained well maintained throughout your time with us.
We’re also pleased to hear your kind words about the team. Being helpful and available whenever needed is exactly what we aim for, and it’s great to know that’s been your experience.
Your recommendation of Fox Self Storage Cardiff is very much appreciated. Thank you again for taking the time to share your feedback.
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