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Rated 4 out of 5 stars

I ordered the specified replacement for my malfunctioning (9 years old) Samsung TV remote and was sent a different remote which had a much shorter range and was rather slow. So I ordered again and th... See more

Rated 5 out of 5 stars

Thanks to Foxtek I quickly found the replacement TV remote we needed, ordered it online on 7 June 2021 at the very reasonable price of £9.95 with free shipping and handling. It arrived safely on the... See more

Rated 5 out of 5 stars

The remote was a replacement due to the very high cost of a Sony original. Unfortunately the item's central button arrow controlling scrolling did not function properly. Foxtek responded quickly to th... See more

Rated 4 out of 5 stars

Samsung remote control good value and arrived quickly but not quite as responsive as the original one and some buttons lack the little bobbles that make it easier to find where you are on the remote.... See more

Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

We are Foxtek, a small but motivated family-run company specialising in replacement remote controls. We believe passionately in great prices and excellent service, which is why we commit ourselves to giving you the best of both. We offer free next day delivery, 30 day returns and a full 12 month warranty on all of our products. Here at Foxtek we are dedicated to ensuring our customers have an easy, fast and positive experience with us. We are always here to help and encourage our customers to get in touch if they have any queries - our friendly customer support will always get back to you as soon as they can. We believe that not only should replacing your remote control be an easy experience, using your new remote for the first time should be too! That’s why all of our remotes instantly connect with your TV or device with no need to look through a booklet of TV codes that you need to find and enter before you can get going. The only thing our remotes require to work are two batteries, once they have been inserted you can begin using your new remote immediately.

Contact info

4.2

Great

TrustScore 4 out of 5

63 reviews

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Rated 5 out of 5 stars

RMTX300E Sony remote replacement

The remote was a replacement due to the very high cost of a Sony original. Unfortunately the item's central button arrow controlling scrolling did not function properly. Foxtek responded quickly to the fault and sent a replacement which currently functions as well as my previous Sony branded product. Given the price, warranty and first class customer service this is a good purchase.

November 5, 2020
Rated 4 out of 5 stars

We bought a replacement Samsung Remote…

We bought a replacement Samsung Remote Control. It does the job but is quite flimsy, with the battery casing being unstable.
#Update#
Following my comments, Foxtek have been proactive in offering me a replacement unit, which is welcome. Thanks.

July 28, 2020
Unprompted review
Foxtek logo

Reply from Foxtek

Hi,

We are sorry to hear your item has arrived damaged. It doesn't happen very often but sometimes the items are damaged in transit. We would be happy to send you a replacement. Please could you contact us directly on orders@foxtek.co.uk and we will get a replacement arranged for you.

Kind regards,

Foxtek

Rated 3 out of 5 stars

Quick delivery which is usually good but

Quick delivery which is usually good.. if they deliver the right thing

July 27, 2020
Unprompted review
Foxtek logo

Reply from Foxtek

Hi,

We are sorry to hear you received the incorrect item. We don't seem to have received a message from you informing us you received the wrong item. We are only human so mistakes do happen sometimes however we would always sort issues like this out had you contacted us. Please could you contact us directly on orders@foxtek.co.uk and we will put this right for you.

Kind regards,

Foxtek

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