Foto.com France Reviews 13,594

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Not arrived yet - I’m afraid I didn’t pick up on time s I was away - ple@e re-send!!! It arrived! Very efficiently thanks to Ines … practically the next day - so Bravo foto.com! Thank you

Company replied

Rated 3 out of 5 stars

The product was good but I could not find anyway of putting in the discount code when I came to pay so I had to pay the full price. The delivery was a week later than expected but this would be a prob... See more

Rated 2 out of 5 stars

Prints were too dark , lacked contrast , no good for black and white. Had same photos printed in Paris for about the same price, machine prints and the results were much better. Your quality control w... See more

Company replied

Rated 2 out of 5 stars

J ai fais developper 3000 photos beaucoup de photos en double non commandees d autres mal developpees d autres manquantes je leur en ai fait part demandant le developpement de quelques photos gratuit... See more

Company details

  1. Media & Publishing

About Foto.com France

Information provided by various external sources


Foto.com France
Foto.com Nederland
Foto.com Belgium
Foto.com Denmark
Foto.com UK
Foto.com Deutschland
Foto.com est un service d'impression en ligne pour tous vos tirages photos ou livre photo. Créez vos livre photo personnalisés et nous vous livrons à la maison !

Contact info

2.9

Average

TrustScore 3 out of 5

14K reviews

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Rated 3 out of 5 stars

The price was more expensive than in …

The price was more expensive than in the website, I contacted them but even when they told me that they will answer in one day they didn't do It. The delivery time was really fast. I sent the photo already calibrated, however they increased the contrast, loosing luminosity in the imagen.

March 30, 2017
Unprompted review
Rated 2 out of 5 stars

very Disappointed

I have been ordering a few times with FOTO.com and never got any issue in the past.
But this time is different and I was really not happy with the service provided.
I have ordered a calendar, which was quite quickly sent via post .. but never received it. I have contacted a few times via email the client service but :
* they are very slow to respond
* they kept on asking me to review my adress and to ask my neighboors if they had received my order
* I have claimed several time that I still did not received anything but they just reply by saying ' did you now received it .. ?'
After 3 weeks it is extremly annoying, especially because it was for a birthday and that they never offered to make a new one and send it to me ..
Very angry with them now and still nothing ..
I won't be ordering again from Foto.com

December 20, 2016
Unprompted review
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