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fr.Parkos.be Reviews 2,452

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Procédure simple et facile, le parking est proche de l’aéroport

Rated 5 out of 5 stars

Super professional! They did everything with superb service, hospitality and professionalism. Any questions i had they answered and everything went really smoothly. No waiting for the transport to the... See more

Rated 3 out of 5 stars

English compréhension very difficult We had to go to airport 5h before flight...No places with the shuttle at the hour we wanted... Infrastructure very good!

Company replied

Rated 4 out of 5 stars

the price is a bit exaggerated, considering that it is not the summer season and it is a small airport. For example, parking at Amsterdam airport was 30% cheaper, for comparison, at Brussels airport i... See more

Company details

  1. Price Comparison Site
  2. Airport Shuttle Service
  3. Parking Garage
  4. Parking Lot
  5. Valet Parking Service

Written by the company

Parkos aide les voyageurs à trouver et réserver facilement une place de parking près de l’aéroport. Nous comparons des prestataires de parking soigneusement sélectionnés et vous aidons à faire le bon choix selon vos besoins, grâce à des milliers d’avis de voyageurs. Parkos s’occupe de la réservation ; le service de stationnement est assuré par nos partenaires. Vous savez ainsi à quoi vous attendre avant le départ et voyagez l’esprit tranquille.


Contact info

  • Boumaboulevard 77, 9723 ZS, Groningen, Netherlands

  • fr.parkos.be

Besoin d’aide ? Contactez-nous

Consultez notre page contact pour les horaires du service client.

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Terrible experience

Parkos is a combination of two services: (i) car parking; and, (ii) shuttle back and forth to the airport. The car parking service was fine. The shuttle service was a total disaster. On our way back, we contacted Parkos to notify that we arrived. The person on the phone mentioned that they will pick us up in 5 to 10 minutes (very fine). However, we waited in total over 1h to be picked up. We first waited approx 25min for a first shuttle to arrive. That first shuttle was full already and me have to wait for the next shuttle coming "in 5mins" according to the driver. Approx 20min later, the second shuttle arrives, full as well but the driver tells us that a next shuttle will come "in max 5 min". Approx 15min later, the third shuttle arrived and picked us up. Despite the fact the all the drivers were unpleasant (to stay polite), I truly believe the overall shuttle service organization is clearly lacking of professionalism. I can understand the fact that too many flights can arrive at the same time and create a bottleneck on the shuttle organization (although we are asked to provide an estimate of our arrival time when booking the parking, which should help you to get yourself organized). In this case, you should notify it to the customers and they will adapt accordingly (you can grab a cup of coffee, eat something, etc instead of waiting on crowed parking lot with no view on what to expect) instead of overpromising (We'll be there in 5 min) and underdelivering (over 1h).
Parkos was the cheapest option in terms of pricing and the reason is not the distance from the airport but the very poor customer service. Next time, I will definitely pay a little extra to go to another service provider and hopefully avoid such inconvenience. I will not recommend Parkos around me.

July 18, 2022

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