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....::: Open University :::.... Design: Mad | Deicode.n Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Service après-vente très décevant.

Service après-vente très décevant.

J’ai contacté plusieurs fois le support pour un problème sur mon appareil Tineco, avec mails, photos et explications, mais je n’ai quasiment eu que des réponses automatiques.

Le problème persiste toujours et aucune vraie solution ne m’a été proposée. On m’explique simplement qu’il n’y a plus de pièces disponibles et qu’on peut me faire une réduction pour acheter une nouvelle machine.

Pour un produit de cette gamme et de ce prix, je trouve cela vraiment regrettable. Un SAV doit pouvoir proposer une réparation ou un minimum de suivi sérieux.

Très déçu de l’expérience client

May 15, 2026
Unprompted review

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