Communication was top notch! Shipper showed up for delivery on time and it was smooth. He showed up at our farm and our tractor wouldn't lift it! He was super helpful and we finally had a neighbor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I shipped my tractor utilizing Diamond Freight Logistics and they had great communication throughout the whole process. Fast pickup and delivery time. truck driver was great and had no issues. Would u... See more
They went above and beyond what other shippers would do to get the job they promised done. Would use them again in a heatbeat.
Called them left a deposit based on a promise of a shipper provided within 24 hours. Clearly did not happen, called multiple times with no answer or returned phone call. It’s now 5days later and... See more
Company details
Written by the company
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load. Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service. FREE — Shippers can get estimates and book loads for free when they go with FR8Star. FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back. SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with. QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport. At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight. The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight. With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible. Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.
Contact info
120 West Harvest Drive, 68521, Lincoln, United States
- 888-281-2269
- support@fr8star.com
- fr8star.com
4.0
Great
351 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery of mini excavators
Driver informed of us arrival time and delivery was within 2 days of pickup
June 16, 2023
Great Folks
Great Folks , the Driver i had a hard time understanding him, i think he wanted to pay him as well , i guess it got worked out
June 16, 2023
I had a great experience
I had a great experience. They were very helpful and personable.
June 15, 2023
easy communication with company and…
easy communication with company and delivery was made on time
June 16, 2023
delivery of hay rake
Delivery was successful. drivers were friendly and would use them again.
June 16, 2023
Very pleasant experience
The whole experience with FR8Star was wonderful and convenient. I initially had some concerns and questions, I called up customer service, they answered everything above and beyond and we're extremely helpful. And once I accepted a bid for the load, the Hall company was fantastic as well, they were quick, responsive, on time, and super friendly when they showed up. We would definitely use your service again thank you very much for your help with transporting the load.
June 15, 2023
Easy from start to finish
June 16, 2023
Good communication and great price!!
June 15, 2023
Keep me informed while in transit…
Keep me informed while in transit driver was a great guy very good attitude
June 14, 2023
Communication was great and will use…
Communication was great and will use again in the future. Thanks for moving my load!
June 14, 2023
Trucking company keep me updated the…
Trucking company keep me updated the every step the load was on the road
June 14, 2023
Delivery was on time and prompt
Delivery was on time and prompt
Office and driver contacted be and kept me up to date with everything going on.
Would use them again if needed
June 14, 2023
Everything was easy and straightforward
June 12, 2023
All went well and delivery was fast.
All went well and delivery was fast.
Just wish I had known the driver didn't have ramps.
June 6, 2023
Reasonable cost and prompt friendly…
Reasonable cost and prompt friendly service Ricky Dollarhite
June 7, 2023
David was a total scam
David was a total scam. It was a total nightmare trying to get the Jeep picked up and delivered. When the driver finally did deliver the Jeep, he would not unload it until we paid him for the vehicle. He had an invoice for the Jeep. I had wired the money to the auction house on Thursday, he delivered it to us on Tuesday. David told him not to unload it until we paid for the Jeep. I had to show the driver the proof that we had wired the payment PRIOR to him picking it up. There is no way an auction would allow an item to be picked Dynasty Global is a scam artist. Do not use him.
June 13, 2023
Unprompted review
First off it’s strange for y’all to…
First off it’s strange for y’all to hand your bid off to another dispatcher.
Then this other dispatcher lied to me .he told me that my tractor was picked up on Thursday may 25 . Witch it did not get picked untill the Tuesday may 30.
The driver. Was the worst thing of this whole deal.
When he picked up the tractor on Tuesday may 23 he re-negotiated saying he would not haul it for less that $2,800.00 cause it had an attachment. Then I told him that his contract said it was 17’ long 7’ wide 8.8’ tall and 14,000 pounds.and that He agreed to pick it up knowing this information.
( And when he picked it up on a 10,000 pound trailer I knew he was gonna have issues getting it back to Oklahoma. )
Witch took 5 days to get here . he arrived Saturday june 3
So every one I talk to about this issue. I tell them not to ever use Fr8star.
May 22, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.