Fragrance Wholesalers 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

what a great fragfrance shop web, there are so many choice of luxurious perfume i checked there. 100% authentic product. I have made my choice to Creed Aventus. easy purchase, perfectly arrived, no da... See more

Rated 1 out of 5 stars

Cannot vouch for the product but there's only one thing to say about this business - Caveat emptor - Let the buyer beware. Ordered with some trepidation early Feb (it's now 23/03) and after about... See more

Rated 1 out of 5 stars

If I could leave no stars I would, ordered with trepidation, and gut feeling was correct. No fragrance, no communication and no refund. After I placed the order a number of reviews were removed from T... See more

Rated 1 out of 5 stars

This company is a complete con and should be completely avoided. The false 5 star reviews are a complete joke and have clearly not been written by anyone who has actually ordered anything. Dates... See more

Company details

  1. Perfume Store

Written by the company

Fragrance Wholesalers - We are not Fragrance Masters!!


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could leave no stars I would

If I could leave no stars I would, ordered with trepidation, and gut feeling was correct. No fragrance, no communication and no refund. After I placed the order a number of reviews were removed from Trustpilot for a breach of guidelines, so any favourable review left should be taken with a large pinch of salt. Sham Company, save yourself the trouble. Will have to take the £60 on the chin and chalk it off to experience.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid! Avoid! Avoid!

This review is about a company called Fragrance Masters. I ordered products from this company but have till date not received them. I requested a refund but the company has not responded to this request. Avoid! Avoid! Avoid!

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

FAKE

Cannot vouch for the product but there's only one thing to say about this business - Caveat emptor - Let the buyer beware.
Ordered with some trepidation early Feb (it's now 23/03) and after about 6 weeks with no reply to email order status enquiries, no response whatsoever. It's not going to break the bank but if I had wanted to get rid of £60 for no return I could have given to a charity.
Advice to anyone reading this - avoid.
NOTE - This is a genuine review (unlike many 5* reviews I suspect)

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered Creed and it never came!

Ordered Creed and it never came!

Messaged them and they responded once to say they are waiting on stock, a week later nothing, messaged twice and twice ignored. Nothing ever came and no reimbursement. This website is not Genuine do not waste your money! I should have known when creed was advertised at £60. Con!!!!

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

Been waiting nearly 5 weeks for my…

Been waiting nearly 5 weeks for my order of Creed Aventus, I have emailed this company 5 times and received only one reply apologising for the delay, now they are not replying at all. I’ve now passed it to my credit card company as fraudulent

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Delivery 0 - Excuses 10

Ordered Creed Aventus in 17/2. Not received by 25/2 so emailed customer service. Nice email response explaining supplier delay of 'a couple of days.' Not received by 8/3 so cancelled order. Didn't get a response to that and any subsequent email. Contact number has a digit missing so it is a good indicator. Can't say if it's a scam company but don't expect to ever receive what you ordered.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

There should be an option for scammers…

There should be an option for scammers instead of having to give them an actual rating.
Ordered at the beginning of February, I didnt recieve my item on the date given so I emailed them.
I got a response saying it was a system error and they were waiting for stock to be delivered and given a date for that.
I left it a week after that date and still no item. I emailed them again to be told the same thing.
I still havent had my item and now there is no response from them.
Please save yourself the money because they do charge full RRP for items, luckily I only "bought" a sale item.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Fragrance Masters are a FAKE company

This company is a complete con and should be completely avoided. The false 5 star reviews are a complete joke and have clearly not been written by anyone who has actually ordered anything. Dates of all the positive reviews tell a story.

When you do order something you get nothing, my recommendation - do NOT place any orders or pay this company!

I Purchased goods in the middle of Feb and have received no goods and no correspondence.

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

This is a total scam

This is a total scam. I have reported to the authorities. Do not, I repeat, do not buy anything from these thieves. They are low level criminals who need to be brought to justice. Kindly report their posts consistently to get them banned on all social media.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered goods 10/02/2026 chased up…

Ordered goods 10/02/2026 chased up 21/02/2026 email back saying expect it to be sent 25/02/2026. Now 07/03/2026 still no goods. Paid by credit card so will now have to get refund request. Avoid do not buy anything from them waste of time

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Caught out unfortunately I feel really silly! £160 I have advised my bank. Theor email address no longer works! AVOID

February 24, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look