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See what reviewers are saying

Rated 3 out of 5 stars

The fragrance is wonderful but after using only twice, the nasal/sprayer on bottom stopped working. Now is hard to get out, have to just dab on skin.

Rated 5 out of 5 stars

Bank account hacked by this vendor. Please beware. Illegal activity reported to my bank. October 29 update The illegal activity appeared to be associated with Wells Fargo bank and not Fragranc... See more

Company replied

Rated 5 out of 5 stars

I’m very impressed with the quality and service! Very fast shipping and authentic products. I was skeptical before making a purchase but I’m so glad i did! Prices are very reasonable for all perfumes.... See more

Rated 5 out of 5 stars

I placed the order and I received my first order September 23. My second order is due on Monday, October 6 and my third order I placed today but I do not have a delivery date yet but I’m sure it’s gon... See more

Company details

  1. Health and Beauty Shop
  2. Perfume Store

Written by the company

FragranceBaba.com is a perfume store for the latest and greatest fragrances. We carry various mainstream designer brands along with niche brands to cater to a variety of customer needs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

250 reviews

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Rated 1 out of 5 stars

Please stay away from using this…

Please stay away from using this website and trust the negative reviews here. I purchased Guerlain’s Aqua Allegoria Mandarine Forte because the price was very tempting. It turns out it was to good to be true. They canceled my order outright and claimed that it was per my request. I see another user here who had an identical experience. Just stay away and use one of the trusted gray market vendors. This site is extremely shady and just not worth whatever discount you think you’ll get.

December 2, 2023
Unprompted review
Rated 1 out of 5 stars

They made a mistake with my packageI am very angry

They made a mistake with my package. I asked for a men's perfume and they sent me one much cheaper and for a woman. I don't understand why they did that.

October 8, 2023
FragranceBaba logo

Reply from FragranceBaba

Hi Miss Mary Perez,

Your order was for the name Antonio Flores and email name Kennedy Jhonas. Can you clarify who is the correct person to speak to? We have contacted you to provide us details with the issue so we can resolve it, but have not received any response from yo u. Please contact us at: info@fragrancebaba.com

Thank you for your cooperation.

Rated 3 out of 5 stars

Not what I remember from this product

The price was excellent and delivery OK. However, I couldn't get over the smell. It was nothing like past experience with the product either in scent or observation. The product scent was horrible and looked cloudy and cacky, like it was past expiration date

October 4, 2023
Rated 1 out of 5 stars

Received damaged item

Received damaged item , contacted customer service, provided pictures and Nothing. No reply , no replacement. Never will order again. Poor customer service. You are liars!!! I will attach my emails and pictures with the damaged items to my review, so everyone can see you are a bunch of liars! You took my money and I never got a replacement for the damaged one. You lost a customer, I better shop at fragrancenet- they are honest and don’t cheat like you do .

September 29, 2023
FragranceBaba logo

Reply from FragranceBaba

This customer has placed a false review and has proved to be a fraudulent customer. We responded to the customer and reached out various times about their initial request, however received no response from them. Also, they claimed damaged product and our website policy states any claim of damage has to be supported by photos. We requested photos from them multiple times but they did not provide at all and gave a different story each time about why they cannot provide photos. Then they filed a chargeback stating that they never received a product at all. Every instance of contact with the customer they described a different situation. They even contacted us with different names (such as Desire Peavy). The customer has been reported for fraudulent activity.

Rated 1 out of 5 stars

Wrong Cologne was sent

September 30, 2023
FragranceBaba logo

Reply from FragranceBaba

We reached out to the customer before this review about their issue and offered a full refund with a free prepaid return label for the product they received. Despite proactively trying to resolve the customer's issue, they left this review. We have contacted them various times because they have not sent the product back either, but have received no response.

Rated 5 out of 5 stars

3 days

Ordered and within 3 days I had my order in hand.

September 5, 2023
Rated 1 out of 5 stars

I GOT CHARGED 9 DOLLARS FOR EXPEDITED…

I GOT CHARGED 9 DOLLARS FOR EXPEDITED SHIPPING, STILL CAME AFTER 5 DAYS...RIP-OFF.

August 23, 2023
FragranceBaba logo

Reply from FragranceBaba

The customer ordered on a Friday, it states on our website 1 business day to process the order and 3 business days transit time for expedited shipping. The business days start from Monday so you can calculate how many days it should take. According to that the order arrived on time, but despite that we offered the customer a refund for the expedited shipping as a courtesy but they did not respond to any of our emails.

Rated 4 out of 5 stars

Arrogant

The cologne that I ordered was a hit with my male friend he really love it. I love the way it smells on him. You all got the cologne out to me in a good time. I was very pleased. Also I had a concern and you all answered in a great time. I'll be ordering more cologne soon. Thanks

July 24, 2023

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