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Fragrance Canada Reviews 

9,375
•
TrustScore 4.5 out of 5

4.4

Perfume Store
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Review summary

Created with AI, based on recent reviews

Evaluating 1,627 reviews, customers overwhelmingly had a great experience with this company. Many praise the competitive pricing, finding products affordable and offering great value. The fast and efficient delivery is frequently highlighted, with items arriving quickly, well-packaged, and in perfect condition. Consumers also appreciate the authenticity and quality of products, which consistently meet expectations. However, some customers experienced issues with orders not being fully filled or not arriving as expected. A few people also noted inconsistent product quality, such as scents not matching testers, or bottles arriving damaged or leaking. Additionally, some reviewers mentioned concerns about high shipping costs or the difficulty of returns.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the extremely fast shipping and... See more

Price

Customers had positive experiences with price, consistently finding them to be competitive, affordable, and... See more

Order

People report positive experiences with order processing, often highlighting the ease of online ordering,... See more

Quality

Customers consistently note positive experiences with quality, with many reporting that products arrived... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery arrived within promised time period in excellent condition. Only disappointment was not knowing reason on why part of order was not filled. Was product out of stock and could be ordered in th... See more

Rated 5 out of 5 stars

I ordered Parfums de Marly Percival as a gift for my husband and had a very good experience with Fragrance Canada. The website was easy to use, the price was competitive, and the order was processed a... See more

Rated 5 out of 5 stars

I missed UPS Friday july 3 -British Columbia, I was told to pick up the next business day (Monday). At 10 am Monday morning I received a notification it was being returned to sender in Ontario.... See more

Rated 5 out of 5 stars

Made an order of 5 fragrances , 2 were automatically refunded due to not being in stock. Customer service promptly answered questions and apologized. Re ordered 2 more, shipping was covered, and again... See more

Company details

  1. #5 of 8 best companies in Perfume Store
  2. #5 of 9 best companies in Flavours, Fragrances and Aroma Supplier

Information provided by various external sources

Fragrance Canada is a proud Canadian company that specializes in the distribution business of designer fragrances. We take pride in offering our customers with a selection of different brands to choose from. When you shop at Fragrance Canada you can do it in comfort knowing that we guarantee 100% authenticity on all of our products along with full customer support and satisfaction.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(9,375)

1,750 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Perfume came fast and not damaged

Perfume came fast and not damaged! I was a bit worried it would break during shipment, but it arrived packed with plenty of protective packaging, which is nice to see! The price was very reasonable and a lot cheaper than anywhere else. I will be ordering form this site again!

June 30, 2026
Rated 5 out of 5 stars

Great customer service

Made an order of 5 fragrances , 2 were automatically refunded due to not being in stock. Customer service promptly answered questions and apologized. Re ordered 2 more, shipping was covered, and again next day 1 was refunded automatically. I ordered my last one the next day after that and again shipping was covered. All were delivered within a week or so with tracking, and all were excellent condition.

July 6, 2026
Rated 5 out of 5 stars

Shop the Best !

My choices were all excellent and scents are as expected. They arrived in excellent condition and their prices are thé best i found.

Satisfied client.

June 27, 2026

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