Fragrancedubois Reviews 191

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I ordered the producer Michael AM/PM discovery set, which is just 2 very tiny sample bottles, these were priced at £35! But had a 10% discount code from producer Michaels YouTube channel. The packag... See more

Rated 3 out of 5 stars

Some fragrances are truly master pieces. The only problem is order was not delivered immediately, plus a custom tax was charged which i did not know initially. So sample cost me more than i expected.i... See more

Rated 1 out of 5 stars

A beauty concierge introduced me to Sirene at one of your major stockists, and I fell in love with it purchasing it this week gone at £235 for 75ml I’ve worn this fragrance twice now and the aro... See more

Rated 5 out of 5 stars

Top service. During these covid-19 times packages can take a while to arrive and deliveries doesn't always go as smooth. I told fragrancedubois about this and guess what they did. For no additiona... See more

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2.2

Poor

TrustScore 2 out of 5

191 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Top service.

Top service. During these covid-19 times packages can take a while to arrive and deliveries doesn't always go as smooth.
I told fragrancedubois about this and guess what they did.
For no additional shipping cost, they sent it with DHL overnight express to my country.
What more can you ask for?
I will give them my highest recommendation.

July 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent!!!!

Excellent shipping, very well packaged....GREAT products!!

Will be purchasing for a long time to come!!!!

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Effective service

Effective service, speedy delivery and constant communication.

A lovely team, beautiful fragrance and I will be ordering again!

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

First purchase on Fragrance du Bois website

I placed my order on Tuesday, just before noon, and I received it on Thursday around 10 AM (sent from UK to East of France). Very happy about the service and about the fragrances ordered as they were both successful blind buys. Great job Fragrance du Bois.

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant fragrance house

Brilliant fragrance house, brilliant service.
I had issues connecting my offer code and they were superb with their service.
Thank you!

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

High quality perfume, top-notch service

The fragrance itself is high-quality. The packaging is absolutely stunning. Customer service is really great, they are really very responsive and service is top notch. Highly recommend. I just wish that they would have frequent Coupon codes and will waive their international shipping fees. But overall, very great experience and I love all my perfumes from this house

June 11, 2020
Unprompted review
Rated 3 out of 5 stars

Price increasing significantly

I bought santal complet 2 weeks ago at $306 and the price has increased like every few days since. Now it is $318. I just don’t understand such drastic price changes in such a short amount of time.

June 11, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you FRAGRANCE DU BOIS

Thank you, Fragrance Du Bois, for the incredible fragrance experience. Oud Jaune Intense smells so good, I'm speechless. Elegant and fresh. Strong yet airy.
Fragrance Du Bois totally earned my trust and I am thinking of trying every single Oud fragrance they have. Guys, you won't be disappointed. P.S: The packaging/wrapping was very classy, absolutely perfect, it looks like a very expensive jewelry box and the delivery was very fast, I was impressed. Thank you once again and "see you" soon I guess ;)

June 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I was sent the wrong fragrance but Nicola and Jemae promptly rectified the error. As of this writing l have not received the replacement but was informed it's on its way. So anxious and excited to be receiving it. I will do business with them again.

June 5, 2020
Unprompted review

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