I tend to prefer browsing on my own rather than be escorted by a salesperson, so I was a little wary when we were greeted so quickly. But in the end we had a great experience thanks to the salesperson... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I did not request this Elizabeth Arden deodorant but that was just a miscommunication to the sales girls. I did not realize deodorant was available when I ask for the scent spray. Which was not a... See more
Sandy is phenomenal if u could clone her n fill all ur stores with her alone sales would be in the trillions She greets everyone as soon as they come in the door with a big smile will spend all the t... See more
Miss ateng Mar Tabayan was very helpful and alert alive enthusiastic when she helped me choose the best of the best fragrance for the girls and boys and gays. Her store location is at Waikele premium... See more
Company details
- Flavours, Fragrances and Aroma Supplier
- Barber Supply Store
- Clothing Store
- Cosmetics Store
- Dental Clinic
- Eye Care Center
- Hair Product Store
- Nail Salon
- Pharmacy
- Skin Care Clinic
- Wellness Center
About Fragrance Outlet
Written by the company
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.
The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.
Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.
Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
FREE SHIPPING
Written by the company
- ON EVERY ORDER OVER $50
- Orders over $50 (after discounts have been applied and excluding taxes) ship FREE in the 48 contiguous states.
GUARANTEE
100% PRODUCTS & SERVICE GUARANTEE
Please note that we are not the manufacturer of any of the products we carry. Fragrance Outlet is a vendor of genuine brand-name fragrances; Fragrance Outlet is not associated with any of the Brands Sold on the website.
Absolutely NO imitations or knock-offs.
Absolutely NO imitations or knock-offs.
Contact info
2650 SW 145th Ave, 33027, Miramar, United States
- 8889196613
- customer.service@fragranceoutlet.com
- fragranceoutlet.com
4.7
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Good 👍😃
June 30, 2026
The young lady working with us was…
The young lady working with us was amazing. She took time to show us any and everything we wanted. Very knowledgeable in her position. Great prices also. Got 3 bottles for under 200$
July 3, 2026
Customer service of the staff is the…
Customer service of the staff is the best. Great recommendations.
July 3, 2026
They were very good at taking what you…
They were very good at taking what you like and showing other options that align with what you'd most like likely like.
July 2, 2026
Awesome customer service
July 1, 2026
Staff was very professional and…
Staff was very professional and friendly and courtesy help me find some great deals in
July 2, 2026
Prompt service.
June 28, 2026
Very welcoming from the beginning
Very welcoming from the beginning. Made eye contact during our interaction to let me know she was listening . Great customer service . Very knowledgeable about inventory and policies .
June 25, 2026
How the rep took the time to pull down…
How the rep took the time to pull down my selections to smell and even offered some new scents.
July 1, 2026
Helped with a link for tracking…
Helped with a link for tracking shipment since it didn’t come through my email. Received order quickly. Hard to find my Vince Camuto Fiori perfume I like. Glad they had it here and a great price
June 27, 2026
Excellent customer service!
July 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It’s too expensive and you should…
It’s too expensive and you should really just get a free good cologne like jpg or valentino but this is just too expensive
July 1, 2026
Reply from Fragrance Outlet
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. Please contact us at customer.service@fragranceoutlet.com to further assist you. We are available 9am-5pm EST.
Fragrance Outlet
Customer Service Team
The day I went in
The day I went in, I had the job of making it a very special day and with the help of the representative there, she was able to help me turn an average day into a memorable time for myself and my nephew. It was his first time cologne shopping, and she really had the patience to ask questions, listen, and recommend. Her name began with an A and I cant thank her enough. My nephew enjoyed it so much, he ended up going back again the same day for something else.
June 24, 2026
They are very professional great…
They are very professional great service & give me reasons to come back
July 1, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.