Fragrances Cosmetics Perfumes Reviews 

1,024
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

It would have been nice to acknowledge receipt of my order? I was left wondering whether it had gone through & emailed them direct but got no reply! I almost reversed the PayPal payment but Luckily th... See more

Rated 3 out of 5 stars

I've only given 3 stars as my delivery took longer than 3-5 working days as stated on website but I think it was more Hermes fault than this companies fault as when I tracked my order Hermes had my... See more

Rated 5 out of 5 stars

I return to this site times and again for repeat purchases as it's always been hassle free transactions and decent prices on the products. Great items, very well priced and extremely fast delivery....... See more

Rated 4 out of 5 stars

I really can't be bothered to write a review. Trustpilot - surely the fact that I've given them 4 stars is enough. In fact what puts people off writing reviews is Trustpilot asking for a min word coun... See more

Company details

  1. Perfume Store

Information provided by various external sources

FragrancesCosmeticsPerfumes offers a range of affordable branded fragrances for both men and women. The company also sells cosmetics, hair care products, skin care products and fashion accessories in the UK.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(1,024)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good thank you

I was somewhat hesitant as price was good & i was worried it might be a fake item but very quick, correct item sent, what's not to like? Thank you

March 11, 2023
Rated 1 out of 5 stars

First and last time using this company

*Just an update - this company never bothered to take responsibility or help me BUT when to trust pilot saying my review was fake - don’t worry fragrance cosmetic perfumes, I sent them my order confirmation and other proof my experience is real. Maybe if you spent the time replying to, and assisting customers, instead of trying to remove honest review, you’d get better reviews??*

I wish I’d read some of these reviews before ordering with this company, seems a lot of people have similar experiences.

My item was meant to arrive on or before 25th January. It’s now the 29th January and I have received nothing and heard nothing.

I have tried contacting this company, not even receiving an automated reply in response. I contact the courier service, who never received an item for me from this company and I am now £74.99 short and have exhausted all possible ways of trying to contact this company. I don’t know how companies like this get away with operating. I am hoping in posting publicly, I might get a response from them?

January 23, 2023
Fragrances Cosmetics Perfumes logo

Reply from Fragrances Cosmetics Perfumes

Hello,

I do apologise for any confusion, we requested more information throygh Trustpilot as the order number you provided does not seem to be one of ours. Can you please email us at cs@fragrancescosmeticsperfumes.com with your order details, full name and delivery address so we are able to look into this for you? As we are not able to locate an order from you with the details provided through Trustpilot.

We look forward to hearing from you to resolve this matter as soon as possible. We aploigse for any inconvenience caused.

Kind regards

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look