Fragroom Reviews 

56
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the impressive collection and professional guidance. Customers frequently praise the exceptional service and the incredibly knowledgeable staff who gladly take the time to help everyone find their perfect scent. Consumers also deeply appreciate the high quality of the products, noting that the fragrances are long-lasting and arrive in beautifully crafted custom boxes. Many people enjoy the warm, welcoming atmosphere of the store, where they can comfortably test numerous options and purchase convenient samples. Shoppers consistently report feeling valued and satisfied, making it a favorite destination for luxury perfume lovers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection, noting that the perfumes are... See more

Service

Users describe positive interactions with service, highlighting that reviewers appreciate the fast shipping,... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the excellent products and... See more

Staff

Clients share satisfaction on staff, highlighting that team members are extremely professional, welcoming,... See more

User experience

Consumers find user experience to be positive, highlighting a cozy store layout and knowledgeable staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A truly great store for lovers of high-end, high-quality perfumery. I chose New Year gifts here for both my husband and myself, and we absolutely loved the fragrances. The consultant was very attenti... See more

Rated 5 out of 5 stars

Great overall experience for those interested in niche perfume! I was able to purchase small decants and samples and even created gift sets for friends that came in their custom boxes. I was surprised... See more

Rated 5 out of 5 stars

Ordered a couple of gift sets from them and they exceeded our expectations! They came in custom boxes where the perfume decants fit perfectly and I didn’t have to worry about gift wrapping. The shippi... See more

Rated 5 out of 5 stars

Was looking for small samples of niche perfume and so glad I found Fragroom! Great collection, even discontinued perfume was available. Also, the site was easy to navigate and I had no problems wi... See more


Company details

  1. Perfume Store
  2. also in
  3. Cosmetics and Perfumes Supplier

Written by the company

At Fragroom, we bring you the finest, fully authentic perfumes, offering you a chance to explore a variety of luxurious scents without investing in full-sized bottles. We specialize in perfume decants and samples, carefully rebottled from original large bottles into smaller, high-quality vials, ensuring you experience the true essence of each fragrance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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1-star

Asks customers to review

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4.8

All reviews

(56)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A truly great store for lovers of…

A truly great store for lovers of high-end, high-quality perfumery. I chose New Year gifts here for both my husband and myself, and we absolutely loved the fragrances. The consultant was very attentive, friendly, and professional — all my requests were taken into account. Now my husband and I are wrapped in a beautiful, long-lasting scent.
I wholeheartedly recommend this store — without a doubt, everyone will find exactly what they’re looking for here.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great collection of niche perfume!!!

Was looking for small samples of niche perfume and so glad I found Fragroom! Great collection, even discontinued perfume was available.

Also, the site was easy to navigate and I had no problems with my order.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Surprised how quickly my order was shipped out and everything came securely packaged. The whole collection was great, not a single scent that I didn't like! I'll be ordering again soon!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect gifts and great customer service

Ordered a couple of gift sets from them and they exceeded our expectations! They came in custom boxes where the perfume decants fit perfectly and I didn’t have to worry about gift wrapping. The shipping is very fast and the seller is quick to answer any and all concerns or questions.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great Price and Quality Niche Perfume

Great overall experience for those interested in niche perfume! I was able to purchase small decants and samples and even created gift sets for friends that came in their custom boxes. I was surprised that the order was shipped out the same day!

December 22, 2025
Unprompted review
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