fraicheur.com Reviews 

92
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

SCAM AVOID!!! I would strongly advise avoiding this company. I ordered a specific product (blue ice globes) and received a completely different colour. When I contacted the company, inste... See more

Company replied

Rated 1 out of 5 stars

I should have read the reviews to save myself money and frustration. The company uses some highly dubious delivery company (Speedx) which, upon review, also has horrible customer stories. My ship... See more

Company replied

Rated 1 out of 5 stars

This company is complete scam until last week my order was supposedly to be delivered between 18-26th and i could track it until it reached Dubai. Today when i did the tracking there is a website is... See more

Company replied

Rated 5 out of 5 stars

Fantastic ordering process. No issues . Very straight forward . Love the product . Packaged luxuriously looks a lot more expensive . Product does exactly as advertised and feels very robust and expens... See more

Company replied

Company details

  1. Beauty Product Supplier

Written by the company

The best ice globes We were the first company that introduced ice globes to the market in 2018. We have set the ice globes trend worldwide! Cruelty- Free None of our products or formulas have or ever will be tested on animals. Vegan We are vegan meaning that none of our products, packaging, formulas or ingredients contain animal derivatives or animal-by-products.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(92)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

THERE ARE NO INSTRUCTIONS WITH MY…

THERE ARE NO INSTRUCTIONS WITH MY PRODUCT WHICH DIDNT GO DOWN TOO WEEL WITH THE RECIPIENT OF THE GIFT

October 24, 2022
fraicheur.com logo

Reply from fraicheur.com

Hello,

Thank you for your feedback! We value your review and please do not hesitate to reach out if you ever have any questions. Our contact lines are always open - https://shop.fraicheur.com/fraicheur/contact

Fraicheur Support Team

Show reviews in all languages. (92 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look