Frame It All Reviews 

711
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers had a great experience with this company. Many customers consistently praise the quality of the products, noting their durability and attractive appearance, with some items lasting for many years. The staff is frequently highlighted for being helpful, experienced, and providing sound advice, making the ordering process easier for many. Reviewers appreciate the ease of assembly and the modular design of the products, which simplifies gardening and other projects. However, some people were dissatisfied with aspects of the product and order fulfillment, citing issues like receiving incorrect colors or sizes, and missing parts in their shipments. A few other people also felt that customer service was difficult to reach or unresponsive, leading to delays in resolving problems.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product, with many expressing satisfaction with its quality,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the product is excellent, durable, and easy to... See more

Order

Consumers find order experiences to be ambiguous, with some reporting easy ordering processes and quick... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant frustration.... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and experience. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product and design are great; however, a couple of the boards were missing when it was delivered and we had to wait to get the extra parts in. The kids were a bit disappointed. However, the pric... See more

Rated 4 out of 5 stars

Good product but didn’t need as many long stakes. Landscapers did the job in reasonable time so installation fairly routine.

Rated 3 out of 5 stars

If upgrading to 6x6 or 8x8 post you will need longer 8” or 10” hanger bolts. Unfortunately it was impossible to find bolts that that had the same hinge height and diameter and now I am stuck with near... See more

Rated 3 out of 5 stars

My initial contact with John Brooks -cust service, was excellent. He gave me local companies to contact but neither carried the product in stock. He then suggested ordering from Home Depot Pro Des... See more

Company replied


Company details

  1. Home & Garden

Information provided by various external sources

Frame It All is your gardening solution for beautiful, easy-to-install raised beds, garden borders, landscape edging, greenhouses, animal borders, trellises and sandoxes


Contact info

3.7

Average

TrustScore 3.5 out of 5

711 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(711)

77 reviews in the last 12 months

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Rated 4 out of 5 stars

The product and design are great

The product and design are great; however, a couple of the boards were missing when it was delivered and we had to wait to get the extra parts in. The kids were a bit disappointed. However, the price was adequate and it did ship quickly.

September 3, 2025
Rated 3 out of 5 stars

If upgrading to 6x6 or 8x8 read this

If upgrading to 6x6 or 8x8 post you will need longer 8” or 10” hanger bolts. Unfortunately it was impossible to find bolts that that had the same hinge height and diameter and now I am stuck with nearly $500 in material that is unusable.

November 6, 2025
Rated 5 out of 5 stars

Easy, reliable, durable and fun raised bed gardens

Frame It All raised bed components make gardening so much easier. Think Lincoln logs for adults. Within minutes I can build modular gardens that take the backbreaking bending out of gardening. I put down hardware cloth and landscape fabric first to discourage weeds and pests, then add cardboard, leaves, twigs, compost, and raised bed soil. Easy to plant, weed, and harvest. I use the 2 inch profiles so I can perch on the edge comfortably. Add drip irrigation and a few trellises and the garden grows fantastically with minimal labor by this old lady.
My oldest garden is almost 10 years old and looks as good as my newest one. I changed my mind about my garden configuration and was able to easily disassemble and reassemble them on my own, although it's more fun with family help.

December 1, 2025
Rated 5 out of 5 stars

Great to Work With

My purchases are for commercial projects. The support team at Frame It All is very prompt to respond to my needs and are a pleasure to work wiht.

October 27, 2025
Rated 3 out of 5 stars

Does the job, but some flaws

I ordered a 4' wide by 12' long by 22" high raised garden bed on July 10. There are some things I like, and some I do not:
Likes:
Very well-packed boxes.
Wood color is beautiful, looks very nice in my yard.
Came together pretty quickly once I got the base layer down.
I do not see any swelling or buckling of the boards after heavy rain.
Dislikes:
The delivery took more than 6 weeks, finally delivered on August 25th. I was informed the delivery would be late and given options to mitigate (choose different color, cancel, or wait). I chose to wait, but I received several emails saying it would ship by end of week and I would have to follow up because it didn't ship when stated.
The kit came in 7 boxes, all the same contents in 1 box ("kit a"). By the time I was done there were a ton of excess parts (2 5-gallon pails full), and due to the standard box contents, I was was missing 1 set of corner pieces. I had cut some of the other joining pieces to finish the assembly.
I opted to get 2" thick boards since the I ordered such a tall set. It was about $200 more for the set I bought. The boards are HOLLOW! I don't see how a hollow board, whether 2" thick or 1" thick will give that much support, nor do I see how it was justifiable to be that much more expensive.
The joining pieces are PLASTIC. I don't know how these pieces are going to be able to endure the winter months.

August 6, 2025
Rated 5 out of 5 stars

I love this product

I love this product. When I finish building these I will have a total of 9 garden boxes. The first ones I installed have been in use for 18 years and are still good. I installed a second row of boxes about 3 years ago and I will finish up with two larger boxes. The 1 inch depth has allowed me to use up some reclaimed vinyl fence. The stacking design works well to give taller boxes. I broke one of the pieces and was able to replace just the piece without buying a whole set.

August 5, 2025
Rated 5 out of 5 stars

Great Product

The product design is quite easy to assemble and maintain. I have a unit that I ordered years ago and wanted to add to it.... I only wish the color of my original was available and I didn't have to choose another.

July 7, 2025
Rated 5 out of 5 stars

Quality product

My order arrived timely and in excellent condition. This is the third garden raised bed I have ordered. My previous beds have seen two seasons and are still in excellent condition.

July 6, 2025
Rated 5 out of 5 stars

Samples

Ordered samples to see what they looked like. Still making up my mind. Shorter and darker then I need.

June 30, 2025
Rated 5 out of 5 stars

Fence product

Although it will not work for us because the pieces go together and we wanted to leave space between each slat, the product is exceptional.

June 30, 2025

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