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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely beautiful products which I would definitely recommend! Fabrics are so soft and quality and prints you can't find anywhere else! So pleased with my order😍

Company replied

Rated 5 out of 5 stars

It was an easy experience to pop online and order my goods. Everything was straight forward and completed in a satisfactory way. Thank you. Will use this site again.

Company replied

Rated 3 out of 5 stars

Lovely material and designs but due to supply chain issues stock levels were low so had to opt for another design. But no worries - love the goods.

Company replied

Rated 5 out of 5 stars

Always easy to buy from Franz & Freya, whether it's actual goods or gift vouchers which are an excellent idea!

Company replied

Company details

  1. Baby Clothing Store

Written by the company

Franz & Freya is a British children’s handmade clothing brand. Our speciality is in beautiful and unusual prints, used across a variety of fine and soft fabrics, to create comfortable and attractive clothing that children love to wear. We embrace boldness and beauty, and pride ourselves on our quality and attention to detail.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

Satisfied customer.

It was an easy experience to pop online and order my goods. Everything was straight forward and completed in a satisfactory way. Thank you. Will use this site again.

August 21, 2023
Franz & Freya logo

Reply from Franz & Freya

Thank you for taking the time to review your experience with us at Franz & Freya, we can't wait to see you back here again!

Rated 5 out of 5 stars

Website is so easy to use

Website is so easy to use, especially for gifting.

June 30, 2023
Franz & Freya logo

Reply from Franz & Freya

Thankyou for your feedback. Our website manager will be delighted to hear this!

Rated 5 out of 5 stars

I love the designs

I love the designs. It was easy to order and I'll definitely use this company again.

May 4, 2023
Franz & Freya logo

Reply from Franz & Freya

Thank you Mrs Melvin, appreciate your love of our company. We hope to see you order again soon!

Rated 3 out of 5 stars

Nice clothes but rather expensive

V nice clothes

May 3, 2023
Franz & Freya logo

Reply from Franz & Freya

Thank you for your review, we appreciate your feedback on our clothing. Due to our items being hand made with organic materials this does mean that our pricing is slightly superior than most but we can vouch that we aim to provide the highest of quality to our clients. We trust you are very satisfied with your purchase.

Rated 4 out of 5 stars

As you would expect

Nothing exceptional about it but fairly easy to use and well linked with Paypal.

December 9, 2022
Franz & Freya logo

Reply from Franz & Freya

Thanks Kirby for your review, we like to make our processes straight forward so we are glad you thought they were

Rated 5 out of 5 stars

Beautiful products

Exceptional quality products. Bought for a gift.

September 4, 2022
Franz & Freya logo

Reply from Franz & Freya

Thanks Rachel for your kind review, exceptional in all areas is our aim!

Rated 5 out of 5 stars

Gift registry

Very easy to use this ordering system

September 12, 2022
Franz & Freya logo

Reply from Franz & Freya

Thank you for your review Alison, we hope to see you visit our site again soon

Rated 5 out of 5 stars

Excellent

Excellent! Brilliant website.

September 1, 2022
Franz & Freya logo

Reply from Franz & Freya

Thank you for taking the time to give us some positive feedback, the team will be delighted to hear this

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