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Rated 4 out of 5 stars

I've been using fraudlabs pro with our company's website for over 5 years now to protect us from fraudulent purchases. It's caught purchase that were definitely questionable and allowed us to review t... See more

Rated 4 out of 5 stars

It has very good features and rules. I can highlight BIN data and rule grouping to create unique prevention conditions. Weaknesses and points to improve: 1) Ability to filter and perform search... See more

Rated 5 out of 5 stars

FraudlabsPro has excellent support. I needed an upgraded version for Nopcommerce 4.5 and they were right on it. We just started using this plugin since we were getting many hackers trying out their cr... See more

Rated 4 out of 5 stars

This is the best solution we've found for affordable fraud screening. It does take time to configure rules, and the initial limitation of 5 rules is not very useful. 10 rules for us allows good auto... See more

Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Information provided by various external sources

FraudLabs Pro helps merchants to protect their online stores from malicious fraudsters. It screens all orders transacted using credit cards, PayPal, and so on for online frauds (also known as payment frauds or CNP frauds). As a result, it increases e-commerce merchant profits by reducing chargeback, improving operation efficiency and increasing revenue. Merchants can investigate all complex, high-risk orders in a simple way by using merchant administrative interface. FraudLabs Pro comprehensively validates all elements such as geolocation, proxy, email, credit card, transaction velocity and others to unveil fraud orders accurately. It's more than the fraud detection solution, as we offer users more than 40 validation rules to custom make their own validation logic. In addition, we have millions of blacklist records contributed by our global merchant community to further protect your online business from malicious fraudsters.


Contact info

4.2

Great

TrustScore 4 out of 5

134 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We use FraudLabs Pro for WooCommerce

We use FraudLabs Pro as an integrated fraud screening layer in our WooCommerce checkout to proactively identify and reduce fraudulent orders without disrupting legitimate customers. Each transaction is analyzed in real time using signals such as IP reputation, geolocation, device fingerprinting, proxy or VPN detection, and transaction behavior, then automatically categorized as approved, review, or rejected. High-risk orders are routed to manual review instead of being blindly declined, which is critical for B2B and corporate customers. Since implementing FraudLabs Pro, we have seen fewer chargebacks, faster and more accurate order reviews, and a smoother checkout experience with minimal false positives.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Peace of mind

Has never failed to catch bad actors or those from blacklisted locations and IPs.

A must have for Hosting Companies!

July 16, 2025
Unprompted review
Rated 4 out of 5 stars

Used for 5 years, still using.

I've been using fraudlabs pro with our company's website for over 5 years now to protect us from fraudulent purchases. It's caught purchase that were definitely questionable and allowed us to review them. So far I'm happy with it. It's integration is slightly more cumbersome than other plugins I've used. And by that I mean that it's done 93% well right now and is not a deterrent to using it.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Trustpilot ? Big joke....

Well - almost ALL positive reviews came from the persons with ONE posted feedback. That means this business produce the reviews with fake accounts and for some reason - is published by 'trust' pilot.
Anyway - read my advice : don't waste your money for this overprices and unreliable service. Constant issues with server, false fraud triggering and totally worthless support ( never responded for any of reported issues ) makes this app as a piece of crap. Do yourself a favor....keep away. Read the real users reviews, not made by this business .

July 6, 2022
Unprompted review
Rated 5 out of 5 stars

FraudlabsPro has excellent support

FraudlabsPro has excellent support. I needed an upgraded version for Nopcommerce 4.5 and they were right on it. We just started using this plugin since we were getting many hackers trying out their credit cards on our site. it has a great rating system and their tool is priceless.

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

A really easy plugin to add to my WooCommerce store. the features on the free plan are great to start with for peace of mind. The sms verification add on is great. Would definitely recommend, and find this product really necessary, especially with the increasing fraud happening online.

March 20, 2022
Unprompted review
Rated 5 out of 5 stars

If this app red flags, you’d better cancel order asap! Very effective fraud tool.

We are really happy with this fraud labs app. It’s our quick cross check to see if the order is valid. Sometimes it gives a red dot where a client got the format of their address wrong, what does easy to doublecheck and is still good to know. Overall we are very satisfied in the last two years of use and will continue to run and recommend this app.

January 11, 2022
Unprompted review

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