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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness and professional, friendly demeanor, often going above and beyond to assist with issues. Many people praise the quick and effective support, noting that problems are often resolved rapidly, sometimes within minutes or hours, and that the service is generally reliable with good performance. However, some people were dissatisfied with the service, mentioning issues like slow network speeds, unresponsive support, and servers going offline or freezing. A few other people also felt that the website could be confusing or prone to crashing, and some experienced problems with their VPS disappearing or being suspended without clear explanation, leading to frustration and wasted time.

What people talk about most

Service

Consumers find service to be ambiguous, with some praising fast and efficient service, quick dedicated server... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support team,... See more

Website

People report ambiguous experiences with the website. While some customers highly recommend it, praising its... See more

Staff

Reviewers highlight positive aspects of staff, often praising the support team as friendly, helpful, and... See more

Response time

Clients share ambiguous opinions on response time. Many customers report extremely slow support, with tickets... See more

Based on these reviews

Rated 4 out of 5 stars

Bought budget VPS of theirs for personal purposes. 4€ for one based in Germany (I live in Poland soo that isn't an issue for me), 100GB of storage and like 4GB of RAM (if I remember correctly about t... See more

Company replied

Rated 4 out of 5 stars

Fast server setup, easy to navigate panel, good connectivity/uptime. My 'enshrouded' server .json file was outdated though, so i had to rewrite that by myself.

Company replied


Company details

  1. Web Hosting Company
  2. Gaming service Provider

Written by the company

Web & Game Hosting Provider


Contact info

4.1

Great

TrustScore 4 out of 5

384 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 only service i know that do…

10/10 only service i know that do BUDGET vps servers!

September 7, 2024
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you so much for your kind words! 🎉 We're thrilled to hear that you're enjoying our budget VPS servers. Providing quality service at competitive prices is something we're passionate about, and it's great to know that it's making a difference for you! If you ever have any questions or need support, don't hesitate to reach out. We're always here to help! 😊

Rated 5 out of 5 stars

Best support ever

September 6, 2024
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

We truly appreciate your feedback and are thrilled to hear you had a great experience with our support team. If you ever need further assistance or have any questions, don't hesitate to reach out. We're always here to help!

Rated 5 out of 5 stars

Every time I had a problem they helped…

Every time I had a problem they helped my the fastest they could, very good and stable hosting service, very good support! 5 stars deserved

September 1, 2024
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you so much for your kind words! 🌟 We're thrilled to hear that you've had a great experience with our support and hosting services. Our team is always here to help as quickly as possible, and we’re glad you found our service stable and reliable. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing FREAKHOSTING, and for the 5-star review! 😊

Rated 5 out of 5 stars

Great Help

When i was having issues with my services they helped me straight, installed my panel and made sure everything as well

September 1, 2024
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you for your fantastic review! 🌟 We're so glad we could help you resolve the issues and set up your panel smoothly. Ensuring everything runs perfectly for our customers is always a priority. If you ever need any further assistance, don’t hesitate to reach out. We’re always here to help at FREAKHOSTING!

Rated 5 out of 5 stars

very good job and team from complicated…

very good job and team from complicated in ordinary vps to really easy with them

August 30, 2024
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you so much for the positive feedback! 🌟 We're thrilled to hear that our team could make things easier for you, especially with the transition to an ordinary VPS. We always strive to simplify things for our customers and provide seamless service. If you ever need further assistance, feel free to reach out. We’re always here to help at FREAKHOSTING!

Rated 5 out of 5 stars

Best host

For me, It's the best host I've used. When i open a ticket. I get help. Never worried that they won't answer. Overall 10/10

August 26, 2024
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you so much for your amazing review! 🎉 We're thrilled to hear that you've had such a great experience with our support team and services. Providing quick and helpful assistance is a top priority for us, and we're glad that it's making a positive impact. If you ever need anything else or have any suggestions for us, don't hesitate to reach out. We’re here for you! 😊

Rated 5 out of 5 stars

Very helpful and patient

Very helpful and patient! I had just purchased a hosted server to try out and unfortunatley ran into issues right off the bat where my server would not start properly. Vlad and the team worked every day for several days until the issue was resolved and always kept a clear line of communication which is very important to me. Ive only had the server about a week but so far I am happy. I dont have connection issues like my previous host and I feel comfortable enough to ask for help if there is an issue. Highly recommend!

August 24, 2024
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you so much for your kind words and for taking the time to leave us a review! We're glad to hear that you’re happy with your hosted server so far. Our team, including Vlad, is always here to make sure any issues are resolved quickly, and we really appreciate your patience as we worked through it together. It's great to know that the communication and connection are meeting your expectations.

Please don’t hesitate to reach out if you need anything in the future — we’re always happy to help! Thanks again for choosing FREAKHOSTING, and we look forward to continuing to serve you.

Rated 5 out of 5 stars

Support

You won't find better support from any other hosting company than theirs.

August 25, 2024
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you so much for your kind words! 🙌 We're thrilled to hear that our support has exceeded your expectations. Providing top-notch service is at the heart of what we do, and it's feedback like yours that keeps us motivated to continuously improve. If there's ever anything else we can do for you, feel free to reach out anytime!

Rated 5 out of 5 stars

Freakhosting Review

I've been using FreakHosting for around a year now, and it's been great! Support always answers any question I have, servers don't have any problems and a lot more!
At the moment, I have 4 servers with them and I had no problems with any of them.
If you're looking for a hosting website, FreakHosting is for you.

August 29, 2023
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you so much for your kind words and for being a valued customer of FREAKHOSTING for over a year! We are thrilled to hear that our support and services have met your expectations. It's great to know that your servers have been running smoothly without any issues, and we're here to ensure that continues.

If you ever need assistance or have any questions in the future, don’t hesitate to reach out. We’re always happy to help!

Thanks again for recommending FREAKHOSTING, and we look forward to continuing to support you and your servers.

Rated 5 out of 5 stars

good man in a cruel world

i heavily fw vlad really nice guy, he's a good man in a cruel world

August 17, 2024
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you for your thoughtful and kind words! We’re delighted to hear that Vlad made a positive impression and was able to assist you. Your support and trust mean a lot to us, and we’re always here to help whenever you need it.

Rated 1 out of 5 stars

bad hosting, money wasted

Wrote off the card money for the server counter-strike 1.6, which has not been used for a long time. Immediately wrote to support, but it is not possible to return the money, even on the balance of the personal account

August 5, 2024
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with our hosting services. Regarding your request for a refund, please note that our refund policy allows for refunds only if they are requested within the first 3 days after your purchase. Unfortunately, since this period has passed, we are unable to issue a refund or credit the amount back to your personal account. We encourage you to reach out to our support team if you have any further questions or need assistance with your server. We value your feedback and are here to help in any way we can.

Rated 5 out of 5 stars

Out of every server hosting site out…

Out of every server hosting site out there freak hosting is by far the best. The prices are amazing the support is out of this world. I can’t say enough positive things about this site. Try it out you will have 0 regrets

August 5, 2024
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you for your feedback.

Rated 5 out of 5 stars

Fast ticket response

Fast ticket response. The services are nice and responsive and have never gone down for me.

August 1, 2024
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you for your feedback.

Rated 5 out of 5 stars

The real partner for your work.

They have a good idea about our activity, that makes things easy, and they are very open to giving you ideas to improve your work just be honest with them.

July 22, 2024
Unprompted review
FREAKHOSTING logo

Reply from FREAKHOSTING

Thank you for your kind feedback! We’re thrilled to hear that you see us as a real partner in your work and that our insights and openness have made a positive impact. We always strive to provide solutions and ideas that help our clients succeed, and your honesty and trust mean the world to us.

We’re here to support you every step of the way!

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