Service and delivery is 5 stars, the trail X hub we purchased is 4 stars because we felt it could have benefited by having tie down points on both sides of the waterproof cover, apart from that the hu... See more
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Great prices,Great customer service,Great communication. Was very easy replacing a faulty leatherman and purchasing my daiwa saltist rod that arrived very quick and was packaged so to not be damage... See more
Great product selection at good prices. Fast delivery after ordering. Great customer service to confirm order and colours.
Without a doubt the best customer service I’ve ever received. I had an issue with a product. They provided me with a store credit for the full value of the product without hesitation. Fast shipping. E... See more
Company details
Written by the company
Freddys have the lowest pricing guaranteed on all fishing, camping, boating, spearfishing, 4WD and all other outdoor products. Free shipping and easy returns available. Buy now and pay later with AfterPay available in store or online. Freddys, Australia's greatest outdoor retailer.
Contact info
2/229 The Entrance Rd, 2250, Erina, Australia
- (02) 4367 5555
- support@freddys.com.au
- freddys.com.au
4.5
Excellent
750 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Service and delivery is 5 stars
Service and delivery is 5 stars, the trail X hub we purchased is 4 stars because we felt it could have benefited by having tie down points on both sides of the waterproof cover, apart from that the hub is awesome!
April 18, 2026
Great product selection at good prices
Great product selection at good prices. Fast delivery after ordering. Great customer service to confirm order and colours.
April 17, 2026
Great online store with great deals …
Great online store with great deals courier company a bit slow.
March 19, 2026
Great service and always on time thanks…
Great service and always on time thanks for your great service
March 18, 2026
Great service
The service they provided to rectify a small issue was quick and friendly
January 20, 2026
Good price and super quick delivery…
Good price and super quick delivery days before Christmas- THANK YOU
December 18, 2025
Fast and reliable Dilivery and products…
Fast and reliable Dilivery and products are what they say .
November 17, 2025
Efficient
The product was great as per expectation and delivery was very fast and efficient
October 19, 2025
Freddy's always has the best prices and…
Freddy's always has the best prices and quick delivery
September 17, 2025
Being Asked to do a review when I am…
Being Asked to do a review when I am Still waiting on items to arrive. 3 weeks and still waiting.
September 17, 2025
Very happy with my purchase
The process was easy to navigate, the item I purchased is beautiful and couldn't be happier with it
August 18, 2025
Oztrail tents are very flimzy and Freddys customer service is very poor
I wish I could give a MINUS STAR RATING for their customer service.
I purchased a 10 person tent from them and on the first night I had it up installed it got collapsed from the wind and WE END UP SLEEPING IN THE CAR WITH 2 KIDS RIGHT IN WINTER TIME.
THE WORSE EXPERIENCE WE COULD HAVE AS OUR FIRST FAMILY CAMPING NIGHT IN AUSTRALIA!
Second morning, very early, the park ranger picked up the broken tent so our evidence for refund has gone.
We had our friends as witness but still Freddys Fishing & Outdoors refused to provide refund under any circumstances.
I WON'T RECOMMEND OZTRAIL TENTS TO ANYONE AS THEY ARE VERY FLIMZY !
June 8, 2025
Unprompted review
Service and communication was great
Service and communication was great, unfortunately the sleeping bag was covered in white stuff, the inside liner of the bag cover has started flaking...
July 19, 2025
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