frederikbagger.com Reviews 612

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Frederik Bagger was established in 2014. Today, the company's more than 450 exclusive products are sold in over 500 stores in the Nordic region, and independent digital businesses have been established in Denmark, Norway, Sweden, and Germany. Our crystal glass, particularly known for its ability to withstand extreme temperature fluctuations, dishwasher safety, and a guarantee against glass corrosion, is our major trademark. Frederik Bagger's vision is to create the traditions of the future by continuously challenging a traditionally heavy industry through innovative and modern solutions of the highest quality. Solutions that acknowledge the heritage and the significant work that has preceded, while fearlessly venturing into new paths.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

612 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Regular service options and quality

Good day,

Service is open only between 9:00 to 12:00 and you cannot do return of items by web, I need to call or send a mail. Takes time! Webside should have this option. I call them for another reason and they were very nice.

Quality on the glasses is not that impressive on the crisspy and they are not that elegant. That's why we return them. They do not look that nice after all. But I will keep the water glasses.

Since shippment takes soo long and webside its not easier, I am not sure if I want to try Ada option.

I was very exited about your brand but, after all, it was not that impressive.

July 15, 2021
Unprompted review
frederikbagger.com logo

Reply from frederikbagger.com

Hi,

Thank you for taking the time to review us.

We’re sorry to hear about your negative experience. It’s frustrating that this error would happen in the first place. We appreciate you bringing this to our attention so we can avoid it happening again.

We hope you have a wonderful day!

Best Regards,
The Frederik Bagger team

Rated 2 out of 5 stars

9 days and still waiting for order

According to their website, their shipping to Denmark is 1-4 days, but ordered my product 12 days ago, received my order confirmation 9 days ago, and still haven't received anything, not even a tracking nr.

December 13, 2017
Unprompted review
Show reviews in all languages. (612 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look