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Fred Olsen Express Reviews 44

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TrustScore 3.5 out of 5

3.5

Ferry Service
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Company details

  1. Ferry Service
  2. Transportation Service

Written by the company

Fred. Olsen Express, naviera líder en Canarias con más de 50 años de experiencia, garantiza la conectividad marítima entre islas desde 1974. La compañía se ha consolidado como referente en movilidad gracias a un servicio cómodo, puntual y rápido. Su red incluye rutas interinsulares en siete islas, un miniferri en el sur de La Gomera y conexiones con la Península a través de Huelva. Además, apuesta por la innovación tecnológica con modernos trimaranes y desarrolla su programa ‘En Armonía con el Mar’, que promueve prácticas responsables para reducir su huella ambiental y proteger el entorno marino.

Contact info

3.5

Average

TrustScore 3.5 out of 5

44 reviews

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Replied to 37% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

perro:✅ huelva to las palmas fred…

perro:✅ huelva to las palmas fred olsen, my complimens 👌 dekcrew 👌 receptione 👌 the service and respectful to me and my little perro ( dog) is absoluttly 100% bravo , i did not experiance that elsewere. I travel for work but this boot has people how understand respect service and friendliness. Even candy for the dog 🤗🤗 i recomend this BUENAVISTA EXPRESS..👌✅🌸 🐶

March 21, 2026
Unprompted review
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Reply from Fred Olsen Express

Hi J, thank you so much for your kind words. We are happy that you and your 'little perro' had a lovely time on our Huelva - Las Palmas route.

We'll make sure to pass your compliments to the Buenavista Express crew.

Rated 1 out of 5 stars

No place to sleep for dogs!!

No place to sleep for dogs!!! Traumatic. Outside full of rust and dark Black smog! You have to breath it. Criminal.

June 25, 2025
Unprompted review
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Reply from Fred Olsen Express

Hello. We are sorry to hear about your experience. At Fred. Olsen Express, we take the well-being of pets and the maintenance of our fleet very seriously.

We would like to investigate your comments further. Please, kindly submit a report through our official Contact Centre so we can identify the vessel and date of your trip.
https://www.fredolsen.es/en/customer-service

Best regards.

Rated 5 out of 5 stars

What a fantastic holiday

What a fantastic holiday! Booked through the Christchurch office with Alison accompanying us to Northern Finland. The Northern lights appeared every night - magnificent! All the experiences included were great fun - husky sledging, reindeer sledging, snowmobile ride, tobogganing and snowshoe trekking. Holiday of a lifetime, loved it.

January 29, 2023
Unprompted review
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