Freelance.com Reviews 

Horrible experience with money withdrawal. Its simply impossible to withdraw your money, they do everything to prevent it by implementing unreasonable and various verification methods so you never get to withdraw your money. This is criminal!

This website takes money from the work you do but also in order to give offer to others you have to buy offering rights too! So basically they extract money out of freelancers!

Looks like cheaters to me.

This company will take your money and you won't receive the service that you have asked for!

When you request a FULL refund, it will be refused!
The staff are also EXTREMELY rude!!

Honestly, if you don't want to be ripped off, you should steer clear!

Everyone has 5 stars review, but when giving them the job, they got not clue or full knowledge of what to do. lost money and so much time. Don't believe in their 5 stars reviews, as they probably paid reviews or gained via friends and asking people to give them reviews. I hired more then once and im done now, 0 results and the last one was doing such a low class job that our business could have been spammed by google. there are thousands of freelancers there now, im sure some of them must be good, but probably only 5% out off 100% is good as per my experience, so god help you to find that 5%. Freelancer should verify their experience before giving them the platform as nowadays anyone learns from YouTube and become freelancer, I could do that too

Look elsewhere. Confusing and complicated rules.

We chose a freelancer who looked good (on paper). Sent poor samples, copies from the internet, then no reply for almost a week. We decided to cancel. The freelancer rejected it. Really? How can a freelancer reject the cancellation if they haven't provided anything?

And then out of the blue received this via chat. Just asked nicely to cancel the project:
"And dont tech me i am making site what .. i know better so stop harassing me"

Is it a common practice for freelancers to attack paying customers? Not sure. Or maybe it's just a normal daily thing in India where this person comes from.

The worst working site out there. There is no worker protection, I did a job here and it was the absolute most frustrating experience of my life:
1) I was charged membership (11dollars) 3 times in a row as well as other fees that I do not understand. Their email was shocking: anything you pay on the site is non refundable. Which isn't so bad if it was just the membership, but when you get awarded a job you pay over 10% of the money you will get upfront. About this money they say:
"As a reminder, project fees are automatically deducted from the employer and the freelancer once an awarded Fixed-price project gets accepted by the chosen freelancer. Please be advised that project fees are nonrefundable whether a project is completed, incomplete, canceled or deleted since they serve as payment for the online facility that was utilized by the users."
What type of job works this way???? Can you imagine being hired by a company that charges you over 10% of your salary upfront just to start working, if the job doesn't go through, you lose this money. Of course, this happened to me.
This is absolutely unbelievable and never did I think this would be possible.
STAY AWAY from this place. Also you pay for "bids", most of the jobs posted are scams or just people looking to buy an upwork account off you.

BEWARE OF THESE WOLVES IN SHEEP'S CLOTHING. THEY DO NOT CARE ABOUT EMPLOYERS OR EMPLOYEES, JUST PROFIT. Taking money from people trying to make an honest living is despicable and even Dante set up a round of hell for people like you, the last in fact, being chewed by Lucifer nonetheless, like Judas.

Communication is awful and payments are ridiculously slow. Do not expect an invoice sent to them for work complete to be paid within 6 months unless you threaten court action. Seriously unacceptable conduct from this company.

I completed the job and sent an invoice using their recommended protocol over 3 months ago. They do not respond to emails requesting an update. When I call they tell me it is still being processed. The client I was working with also found they were extremely slow to respond. If a client wishes to use them, seriously try to persuade them to use another service.