Freelywear Reviews 

If I could use a negative number I would have. horrible customer service!!!!!! Just because they are from another country doesn’t give them the right to NOT back up their products. I am sick of our country allowing lousy products!

Not anywhere close to what they advertised. Quality is ridiculous. They took a bunch of 32 A bras and sewed larger back straps and shoulder straps and sent them out as 38 H bras.

Worst product:
The bra doesn't fit properly.

Worst customer service:
I was promised to get a partial refund, but it never got processed. It took a long time to get a response.

Worst policy:
Even though there is a return policy, the store is in Hong Kong somewhere, which makes it hard to return. You have to pay for the shipping which is expensive. When tried to return, I was offered a partial refund without returning the product, but it never got processed.

Stay Away!

FreelyWear sizing chart is not truthful. The size selections are all listed, but what you receive is not the size you select. Ordered a 32B. Item received had no markings anywhere of a 32B. All it had on it was an “M” ( supposedly meaning Medium.). That’s false advertising. Medium can mean different things to different customers. If you list an exact size in your size chart that is what you expect to see on the purchase. Very very deceptive. Plus they want me to pay for return shipping and would only receive a partial refund. I would not encourage anyone to buy from this very deceptive Seller! Buyer Beware!!

Poor product. They do not refund. They say that they offer refunds. But then they ask you to return it to Hong Kong. And that they will do a partial refund. Very shady company.

This is a scam. The bra is awful and extremely uncomfortable. Here is the email I received from them when I asked for a full refund.
Full Refund:
Make sure that everything must be intact. Never be worn and washed under original condition. The shipping fee for return is on your side.
Our warehouse is in Hong Kong. Please check the postage you may cost at your local post office, if you want to return it to Hong Kong.

Partial Refund:
We will only charge you a part of the logistics cost and half of the product fee. The rest will be refunded to you. At the same time, you can keep the goods without returning them. Because the transportation takes too long and very complicated.

Return Address: 3 Fat Tseung St, Cheung Sha Wan, Hong Kong, 999077

I ordered bras from woobily. My order was wrong size. I returned item back as it came. They refuse to refund me back my money. Be careful who you order from if your gonna order off line.

Please don't buy from there, bad quality products, fittings are not good. And they don't want to take returns and give refunds. They are scammers.

Absolutely 💯 total crap, this is unbelievable!!! you can't even call them bras, they don't hold nothing, you have to be either a man or totally flat chested to even wear the friggin things, waste of money, $63 wasted, you people are robbing all these ladies....DON'T ORDER THESE SO CALLED BRAS!!! 😡😡

Terrible product and even worse customer service

Would rate a 0 if I could. Ordered and it’s been 6 weeks. No customer service, no refund, first my bras are in “customs” now they “don’t have enough materials to make due to high demand” even though they told me they were shipped but gave me a fake shipping track number. Wish I would have read more reviews. DO. NOT FALL FOR IT. There’s not even a real person to speak to.

Absolutely garbage....what a waste of time and money..please don't order these

I ordered a shirt for Halloween. It was the worst quality I have ever seen and you couldn’t read the words. They would only issue a refund after I sent the shirt back to Hong Kong which they said would cost me more than the price of the shirt. It’s under dispute at my bank.

These people should be sued for false advertisement. The items are definitely not as described and would call them garbage. I am filing a fraud complaint with my credit card as well as with the BBB. BEWARE THEY SELL JUNK.

Since writing my first review regarding non-delivery and being told my items were held up in customs, they then sent me an email claiming that I had refused delivery of the items and that they would offer me a refund but charged me a lot of money for “processing” and “postage”. This company should be avoided!

I received my 3 front closure bras on 10/29 & I was very disappointed. The front cups were perfect, but there was only a piece of backing sewed on the cups. I have never been so mad in all of my life. I am trying to get my money back. I really don't want to give them 1 star for the review.

The bras I received is not what I was lead to believe they would be. They are the poorest quality of bra that I have ever purchased. I would like to know how to return them for a full refund.