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2.3

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Awesome service and company.

In a world where other website marketplaces want to charge you a fortune, Free Market shines through. Their fees are very reasonable. They charge much less than other auction marketplaces. Plus support and customer service is top-notch, fast, polite, and responsive. They really care about their customers

June 4, 2015
Unprompted review
Rated 1 out of 5 stars

Should NOT be charging customers

PROS:
-Industry leading 5% commission rate
-Free to list
-Low cost to get featured

CONS: (I hope you have a minute)
-Unable to communicate with potential buyers
-Unable to cancel listings
-Buyer isn't required to make a payment to use "But It Now"
-Unable to remove reserve once bids are received
-Buyers are fake and don't pay, Freemarket does nothing
-No way to send offers to bidders after unsuccessful auction
-No direct-to-seller PayPal payments (I don't trust Freemarket with my money)
-Support is basically non-existent or replys DAYS/WEEKS later
-No metrics, like number of listing views or watchers

There are probably more cons that I'm not thinking of at the moment. In my opinion, Freemarket should be labeled as a beta and be offering services for free until they get up to speed with functionality. I would strongly discourage paying for any upgraded listings.

May 22, 2015
Unprompted review

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