FreePrints Reviews 179,334

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 26,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including prints, photo books, and canvases, often highlighting the clear, bright, and professional appearance of their photos. Many people find the ordering process easy and appreciate the quick delivery service, with items frequently arriving before the expected date. However, some customers were dissatisfied with delivery issues, reporting lost orders or significant delays. A few other people also felt that the quality of their prints was poor, with some mentioning issues like incorrect cropping or damaged items upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Quality

People report positive experiences with quality, consistently praising the high standard of prints, photos,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast delivery, with some... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease of ordering and the... See more

Service

Users describe positive interactions with service. Customers consistently praise the quality and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to use and choice of delivery options. Photos are good quality and and a choice of size available. I used for my wedding photos while waiting for my professional ones and put in an album, e... See more

Rated 5 out of 5 stars

Ive started printing my little ones pictures,they will be in an album now and not just my phone,which would very nice for him to have when he gets older! I absolutely love free prints for giving me f... See more

Rated 5 out of 5 stars

So convenient to use ‘ FreePrints’ Just flick through photos from the comfort of your own chair and the rest is done for you. I’ve recently lost my mom so although emotional going through all of her... See more

Rated 5 out of 5 stars

All prints are good quality, cheap and fast delivery, all have arrived before expected delivery date. Its helpful as I use it for work in my residential home for Complex MH, meaning I can change me... See more


Company details

  1. Photo Printing Service
  2. Photo Lab
  3. Photography Service

About FreePrints

Written by the company

Turn Your Memories into Beautiful Prints — For Free!

With FreePrints, your favorite photos don’t have to live on your phone forever. This simple, elegant app lets you transform your digital snapshots into stunning, high-quality prints — delivered right to your door. Whether it’s a family moment, a travel adventure, or a smile you don’t want to forget,

FreePrints helps you hold those memories in your hands, not just your camera roll.

What Makes It “Free”?

Every month, FreePrints gives you free photo prints — you’ll only ever pay a small shipping charge. There are no hidden costs, no subscriptions, and no commitments. Just pay for delivery, and your photos arrive ready to enjoy.

Need something extra?

Upgrade to larger sizes, order extra copies, or create premium matte prints — all at low, transparent prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

179K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Free print, just pay postage.

Love this company! Have grandchildren, so lots of photos. Used to pay 50p a photo in local supermarket. Now I just wait to I have a bundle of photos to print and just pay postage. Plus they have free offers with their sister site, like tiles and canvas prints. So yes took advantage of them.

April 27, 2026
Rated 3 out of 5 stars

Good

Pikcer don't have the same shape,and some pikcer it's very dark.

May 4, 2026
FreePrints logo

Reply from FreePrints

Hello Marzena, thanks for your feedback. We're sorry to hear about the issues you've had with your prints. We kindly ask to please contact us at supportUK@freeprintsapp.com, along with a clear snapshots of what was received, and our team will be happy to look into this for you. Thanks for bringing this to our attention, and we look forward to hearing from you.

Rated 2 out of 5 stars

They never showed up

They never showed up. They have been sent for reprint but having to wait until a Sunday 3-4 days after they were supposed to show up to initiate the reprint was frustrating. Obviously by Saturday evening the 16th, if they didn't meet the 5/12 arrival window, they weren't going to show up.

May 3, 2026
FreePrints logo

Reply from FreePrints

Hello Steph, we're very sorry  for the delay and frustration with your order. While a reprint was already processed, we sincerely apologize for all the inconvenience this has caused. Please rest assured that we are working closely with our partnered carrier to ensure all orders are delivered as quickly as possible. For any further questions or concerns, we kindly ask to please contact us at support@freeprintsapp.com, and our team will be happy to assist. We truly appreciate your patience.

Rated 5 out of 5 stars

Great!

My experience with the company up to now has been great! A quick easy way to send photos👍
The delivery was on time which is very important and the quality of the photos really good!
Keep doing what you’re doing 💪

May 3, 2026

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