FreePrints Photobooks Reviews 7,726

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 7,499 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including photo books, canvases, and prints, often highlighting the vibrant colors and superb paper quality. Many find the user experience easy and straightforward, appreciating the ability to arrange photos and customize designs, making the process enjoyable and personal. Reviewers also frequently commend the fast and prompt delivery service, noting that orders often arrive quickly and on time. However, some customers also noted occasional issues with delivery, reporting lost or delayed orders, and a few experienced problems with print defects or incorrect photos in their products. Additionally, a small number of people found the software clunky or frustrating when trying to arrange pages or move images, and some mentioned a lack of clarity in the ordering process.

What people talk about most

Product

Consumers are highly satisfied with the product quality, frequently describing prints and photobooks as... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent quality of... See more

User experience

Customers had positive experiences with user experience, finding the app and website easy to use for creating... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick and prompt delivery of... See more

Order

Reviewers mention positive feedback about their orders, often praising the excellent quality of photo books,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use Photobooks when I have pictures of holidays, or visits to places where there's obviously a bigger collection of photos. It's great value for money when you get an amount free anyway each month,... See more

Rated 5 out of 5 stars

Have made already several photobooks, better than printing thousands of photos and then not having where to put them. Great quality, a bit hard and time consuming to makes specially over the phone whe... See more

Rated 5 out of 5 stars

Great quality & have a good collection of memories to look through.instead of just stored on my phone. Photo book ordered then not received way past the delivery date, usually come promptly . I me... See more

Rated 5 out of 5 stars

So easy to do, I do a free book each month ( only pay for postage) it’s a great way to put all those photos on your phone and keep them safe. I often order 2 copies as they make great gifts .. I am no... See more


Company details

  1. Photo Printing Service
  2. Photo Lab
  3. Photography Service

About FreePrints Photobooks

Written by the company

Get a free 7x5" or 6x6" photo book every month with FreePrints Photobooks! Just pay delivery.

With FreePrints Photobooks you can capture all your favourite memories in a beautiful photo book - perfect for sharing with your loved ones.

Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The FreePrints Photobooks app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone, iPad or Android device.

All of our books feature premium papers, vivid colour & long-lasting laminate covers.

Our turnaround is quick - have your book in your hands in just days.

What’s more, there’s no subscriptions and no commitments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 5 out of 5 stars

Great photo book!

Great service, lovely book, good value. I’m delighted and so is recipient! Will use this service again.

May 18, 2026
Rated 3 out of 5 stars

Little disappointed with this book

Little disappointed with this book. It was an offer following a TUI holiday & feel like offer was bit of a let down as was free just pay postage. Book small and I merged a photo by mistake and would have thought Photobooks would have removed it 😔

May 25, 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hi Jay, thank you for sharing your feedback. We're sorry to hear that the photo book did not meet your expectations. We understand your disappointment regarding the size of the book and the photo that was merged by mistake. Please know that all orders are printed exactly as submitted, and a preview is provided during the customization process so customers can review their design before placing an order. As we do not manually review or edit customer-created projects, any changes or corrections would need to be made before checkout. We appreciate your feedback regarding the offer and the overall experience, and we'll be sure to share your comments with our team. Thank you for giving our service a try.

Rated 5 out of 5 stars

Have used FreePrints before

Have used FreePrints before, easy to use, really pleased with four books I did for my grandchildren to remember a great holiday we had. Delivered on time.

May 25, 2026
Rated 5 out of 5 stars

Wedding album

The album was created from our son and daughter in laws wedding. It was so easy to do with plenty of choice of colour for borders or background. You can design it your way. The quality is excellent and price is very competitive. Our daughter in law liked it so much that we ordered one for her an our son as well. Would certainly recommend.

May 23, 2026
Rated 1 out of 5 stars

Again told that photo book would arrive…

Again told that photo book would arrive today 9th June but as yet still no delivery, this reprint was promised for this date so badly let down again

May 16, 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hello Alison, thank you for your feedback. We're very sorry to hear about the repeated issues you've had on your order, and our apologies for the disappointment this has caused. While we ensure all orders are dispatched on time, delivery issues are unfortunately beyond our control. That said, we've noted your comment, and shared to our team as we continue working to improve the delivery experience with our partnered courier. We appreciate you bringing this to our attention. Please feel free to contact us back for any further questions or comments - our team will be happy to assist. Thanks again!

Rated 4 out of 5 stars

Everything is spot on

Everything is spot on, I've had prints, cards, books, and many other beautiful photo gifts, from free prints, and the prices are well worth what you offer. If I had one thing that isn't great, is that they don't always get to my house in the dates given. But you're a great service, have recommended you to friends and family.

May 17, 2026

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