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FreePrints Photobooks Reviews 7,729

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TrustScore 4.5 out of 5

4.7

Photo Printing Service
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Review summary

Created with AI, based on recent reviews

Evaluating 7,499 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including photo books, canvases, and prints, often highlighting the vibrant colors and superb paper quality. Many find the user experience easy and straightforward, appreciating the ability to arrange photos and customize designs, making the process enjoyable and personal. Reviewers also frequently commend the fast and prompt delivery service, noting that orders often arrive quickly and on time. However, some customers also noted occasional issues with delivery, reporting lost or delayed orders, and a few experienced problems with print defects or incorrect photos in their products. Additionally, a small number of people found the software clunky or frustrating when trying to arrange pages or move images, and some mentioned a lack of clarity in the ordering process.

What people talk about most

Product

Consumers are highly satisfied with the product quality, frequently describing prints and photobooks as... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent quality of... See more

User experience

Customers had positive experiences with user experience, finding the app and website easy to use for creating... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick and prompt delivery of... See more

Order

Reviewers mention positive feedback about their orders, often praising the excellent quality of photo books,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use Photobooks when I have pictures of holidays, or visits to places where there's obviously a bigger collection of photos. It's great value for money when you get an amount free anyway each month,... See more

Rated 5 out of 5 stars

Have made already several photobooks, better than printing thousands of photos and then not having where to put them. Great quality, a bit hard and time consuming to makes specially over the phone whe... See more

Rated 5 out of 5 stars

Great quality & have a good collection of memories to look through.instead of just stored on my phone. Photo book ordered then not received way past the delivery date, usually come promptly . I me... See more

Rated 5 out of 5 stars

So easy to do, I do a free book each month ( only pay for postage) it’s a great way to put all those photos on your phone and keep them safe. I often order 2 copies as they make great gifts .. I am no... See more

Company details

  1. Photo Printing Service
  2. Photo Lab
  3. Photography Service

About FreePrints Photobooks

Written by the company

Get a free 7x5" or 6x6" photo book every month with FreePrints Photobooks! Just pay delivery.

With FreePrints Photobooks you can capture all your favourite memories in a beautiful photo book - perfect for sharing with your loved ones.

Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The FreePrints Photobooks app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone, iPad or Android device.

All of our books feature premium papers, vivid colour & long-lasting laminate covers.

Our turnaround is quick - have your book in your hands in just days.

What’s more, there’s no subscriptions and no commitments.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 5 out of 5 stars

Love these books as a way of…

Love these books as a way of permanently recording memories and have had several, not keen on new layouts but that's just my opinion . Overall excellent product and excellent value.

May 24, 2026
Rated 2 out of 5 stars

Very disappointed with the photobook I…

Very disappointed with the photobook I received. I had previously ordered and received a lovely photobook and am not sure what went wrong this time.
Some of the pictures were not placed well on the pages, the top of the heads were cut off on one and another turned out so blurry it was hard to see who was in the picture . The book was of wedding pictures which was to be a gift for my stepdaughter and her new husband but is lurking in a drawer...not good enough to give.

May 23, 2026
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Reply from FreePrints Photobooks

Hello Janette, thanks for your feedback. We're sorry to hear about the issues you've had with your book. We kindly ask to please contact us at pbsupportUK@freeprintsapp.com, along with a clear snapshots of what was received, and our team will be happy to look into this for you. Thanks for bringing this to our attention, and we look forward to hearing from you.

Rated 5 out of 5 stars

Lovely birthday gift

I had this made for my cousin’s 70th birthday. She was absolutely thrilled with it. I will certainly be using FreePrints Photo Books again and would happily recommend them

May 19, 2026

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