FreePrints Photobooks Reviews 7,770

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 7,499 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including photo books, canvases, and prints, often highlighting the vibrant colors and superb paper quality. Many find the user experience easy and straightforward, appreciating the ability to arrange photos and customize designs, making the process enjoyable and personal. Reviewers also frequently commend the fast and prompt delivery service, noting that orders often arrive quickly and on time. However, some customers also noted occasional issues with delivery, reporting lost or delayed orders, and a few experienced problems with print defects or incorrect photos in their products. Additionally, a small number of people found the software clunky or frustrating when trying to arrange pages or move images, and some mentioned a lack of clarity in the ordering process.

What people talk about most

Product

Consumers are highly satisfied with the product quality, frequently describing prints and photobooks as... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent quality of... See more

User experience

Customers had positive experiences with user experience, finding the app and website easy to use for creating... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick and prompt delivery of... See more

Order

Reviewers mention positive feedback about their orders, often praising the excellent quality of photo books,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use Photobooks when I have pictures of holidays, or visits to places where there's obviously a bigger collection of photos. It's great value for money when you get an amount free anyway each month,... See more

Rated 5 out of 5 stars

Have made already several photobooks, better than printing thousands of photos and then not having where to put them. Great quality, a bit hard and time consuming to makes specially over the phone whe... See more

Rated 5 out of 5 stars

Great quality & have a good collection of memories to look through.instead of just stored on my phone. Photo book ordered then not received way past the delivery date, usually come promptly . I me... See more

Rated 5 out of 5 stars

So easy to do, I do a free book each month ( only pay for postage) it’s a great way to put all those photos on your phone and keep them safe. I often order 2 copies as they make great gifts .. I am no... See more


Company details

  1. Photo Printing Service
  2. Photo Lab
  3. Photography Service

About FreePrints Photobooks

Written by the company

Get a free 7x5" or 6x6" photo book every month with FreePrints Photobooks! Just pay delivery.

With FreePrints Photobooks you can capture all your favourite memories in a beautiful photo book - perfect for sharing with your loved ones.

Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The FreePrints Photobooks app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone, iPad or Android device.

All of our books feature premium papers, vivid colour & long-lasting laminate covers.

Our turnaround is quick - have your book in your hands in just days.

What’s more, there’s no subscriptions and no commitments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 5 out of 5 stars

Lovely birthday gift

I had this made for my cousin’s 70th birthday. She was absolutely thrilled with it. I will certainly be using FreePrints Photo Books again and would happily recommend them

May 19, 2026
Rated 5 out of 5 stars

Easy peasy

These books are so easy to make (even for me, a complete technodinosaur).
They make a wonderful way to keep the memories of all our latest escapades and I now have an ongoing library to flick through anytime! Really fantastic product. Highly recommended.

May 3, 2026
Rated 5 out of 5 stars

Visual memories for our old age

I am compiling a set of books of my family, friends, pets, favourite holidays etc for our old age. After seeing my mum go through dementia - I know how important this is. Making the Photobooks is so easy even an oldy like me can do it - it’s really good fun to pick your favourite pictures, arrange them nicely and add comments at the bottom. They are not expensive, look great and arrive very quickly and I already spend time going through them and sharing them with family. Future proofing the future!

May 15, 2026
Rated 3 out of 5 stars

Not what I ordered and all photos were…

Not what I ordered and all photos were not in book.

May 22, 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

We're terribly sorry to hear about the issues with your recent order and appreciate your review. All photos will print just as they've been submitted within the app, and these issues are quite rare. That said, we understand this process is not yet perfect, and we'd like to investigate as well as help resolve this as soon as possible. Please email us at pbsupport@freeprintsapp.com and we'll gladly assist right away. We hope to hear from you, soon.

Rated 5 out of 5 stars

Fabulous …

Brilliant all round service great value for money the quality of the books is super and so nice,to have the memories of days out in book form

May 15, 2026
Rated 1 out of 5 stars
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hello Jerry, we're very sorry to hear that you have not received your order. We kindly ask to please contact us at pbsupportUK@freeprintsapp.com with your order details, and our team will be happy to assist. Thank you for bringing this to our attention, and we look forward to hearing from you. We hope you consider updating your review if you're satisfied with the assistance.

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