Freeselfless Reviews 4

This company charged me twice, neither charge was noted in the email confirmation for the product. Thus, they mis-charged me, and then over-charged me.

I cancelled the next day via email, and they said (in their response) that I may have to pay a fee...for what? Their mistake???

When I called CS, the male yelled at me when I asked a specific question; guess he hates his job just as much as I hate his company. His thick accent made it hard for me to understand; his elevated voice made me angry.

FREESELFLESS is not a company that you'd want to deal with, on any level. I've called my CC; I'm about to report them to TikTok.
BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I would give them a zero if possible. I ordered the 4 pack with free shipping they changed it to the 2 pack, not only charged me shipping but also charge me a lot more. I contacted them, told them to cancel the order, they gave me a sing & dance & asked me not to contact my credit card company & give them up to 20 days for refund. 20 days have pasted, I have now contact my CC company & TikTok. This company should NOT be allowed to sell anywhere. Totally I ethical

Placed an order through TikTok. I have ordered through TikTok with no issues before. This time it redirected me to this “sellers” site. My card was charged 13 dollars more than the receipt states. I contacted “customer service” via email and was told it was processing fees, they apologize it wasn’t disclosed and they would immediately credit. Didn’t happen. My order shipping info wasn’t working. When I told them that they said they would resend it. 2 days later I got the email with a tracking number that worked, it was shipped FROM HONG KONG!!! What???? It’s an item from an American Company so obviously scam. Tracking said it was sitting at JFK in customs as of Aug 24th (I ordered it Aug 7th).My credit card company said they would reverse it and to let them know if I got it. It’s still in customs apparently as of today Sept 4th 🤷🏻‍♀️.

I am only giving 1 star because I have to, to write this review. I am not easily scammed but this company got me unfortunately. And I should have know better. Ordered an item from their website on 8/12. Paid for express shipping was charged $12 more on my CC than what is on my invoice. I still have not received my item and there is no way to track my order. Contacted the company about the overcharge and status of my order and have heard nothing. This company is a scam!! Do not purchase anything from them.