I absolutely love these products, they’re such good quality, although are a little pricey. I love the instant bone broths and particularly like the shakes-you’d never dream that they were made from b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm a healthy conscious eater, I make my own bone broth, run & do reformer pilates. Adding the Freja smoothie to my morning routine has made the BIGGEST difference to my gut health and over all wellbe... See more
Company replied
Best bone broth I've discovered so far without having to make it myself. I'm post menopausal and drink a cup every day. Recently had some queries. Evie at customer services couldn't have been lovelier... See more
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Products are excellent and have really helped in the care of my dad in his recovery from his knee replacement surgery. Excellent customer service in their quick response to a refund request when... See more
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Company details
Written by the company
Sustainably produced in Norway, Freja bone broth gives you nourishing goodness as a drink or delicious ingredient. We simply simmer meaty bones, veg and herbs to make our completely natural bone broths, giving you the benefit of nutritious, wholesome food in convenient, 100% recyclable packaging.
Contact info
United Kingdom
- frejafoods.com
4.5
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 48 hours
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Quick response to queries
I have been on touch with customer services twice and both times their response is quick and helpful. It seems nothing is too much trouble. I rarity these days. I will continue to buy the bone broth because it's delicious but also the company are brilliant to deal with.
July 22, 2024
Unprompted review
Reply from Freja Bone Broth
We think they are great too! Thank you so much for the lovely feedback!
Thank you!
Ordered a mix of broths a few weeks ago and hadn’t used yet. I got really Ill with Covid and these are all I can eat just now. They are a life saver. They are keeping me going in what I hope won’t be much longer!! But so glad I had them in the cupboard. Beef especially makes me feel I am getting some goodness in me when I am unable to eat. So thank you!! Really needed a review!
July 17, 2024
Unprompted review
Reply from Freja Bone Broth
We completely agree, thank you for the lovely review!
Stay happy and healthy!
Awful taste hard to dissolve not as…
Awful taste hard to dissolve not as good as other brands
June 24, 2024
Reply from Freja Bone Broth
Good afternoon Tim,
Thank you for getting in touch. After listening to many of our customers who are looking for 100% pure nutrition, we recently changed the recipe of the Beef Bone Broth Nutrition Powder to remove the sunflower lecithin, which acted as an emulsifier.
The new consistency you have described when the powder is simply placed in water is caused by the high level of collagen in the powder.
We would recommend treating our new beef powder as you would treat cornstarch, mixing it into a paste with a small amount of water before adding it to whatever you're making.
Here's a link to a short video showcasing how best to use the new powder - I hope this helps. (https://www.instagram.com/p/C7ju408I4DO/)
If you would like to discuss this further, please contact our customer service department.
Great service!
I have used Freja’s bottled bone broth and now using the powders. Happy so far!
I ordered NDD which accidentally got sent out on a standard shipping and Stuart rectified quickly! Thank you for great service!
July 5, 2024
Unprompted review
Reply from Freja Bone Broth
Hi Olivia, thank you for the kind words and the 5 stars. Your review is greatly appreciated, customer satisfaction is very important to us.
Reply from Freja Bone Broth
Thank you for your feedback Parminder, I am sorry you are not happy. I have sent you an email which I hope will change that for you.
Kind regards
Stuart
Top class service, highly recommend
Top class service and a company who I will without hesitation be recommending to all my friends and family.
Quality product with tons of health benefits, saving hours of cooking. What a brilliant business, thank you!
Cannot recommend enough! Nothing was too much trouble.
May 10, 2024
Unprompted review
Excellent service
Excellent service, a fast delivery. Any problem resolved quickly. Can’t fault them.
April 24, 2024
Delicious
The product is amazing. Really delicious. Filling. My mum, who is having cancer treatment, is drinking them too to keep her strength up.
April 24, 2024
been using it since Jan 2024 regularly…
been using it since Jan 2024 regularly and can see the skin improvements (more firm and smooth). deffo not stoping:)
April 16, 2024
Unprompted review
Great tasting healthy chicken…
Great tasting healthy chicken broths.Slightly on the expensive side, but we do like the benefits
March 25, 2024
Quick n easy
March 25, 2024
Love the products but poor date
Love the products. I bought 2 bags of chicken broth powder and the use by date is only 4 weeks
March 25, 2024
Reply from Freja Bone Broth
Good afternoon Paul,
I am sorry about the short date on you Chicken Powder, if you would like to contact Customer Service we can try and make this right.
Great broth no chemicals in it
Great broth no chemicals in it. the stocks available in supermarkets are full of emulsifiers and additives. Great company focusing on good healthy food, sustainability and environment
March 15, 2024
Unprompted review
My gut feel a whole lot better after a…
My gut feel a whole lot better after a week of bone week of bone broth.
February 23, 2024
Reply from Freja Bone Broth
That is fantastic news Tash!
We are super happy to hear that you are feeling better after our broth 🍲
Thanks you for letting us know and the 5 ⭐'s
Positive regards
Stuart
Delicious produce and outstanding…
Delicious produce and outstanding customer service. When I let customer services know that I had not received the 5/50 split I had been expecting they put it right without hesitation. So rare to get such a good customer service experience. I'm raving about them!
January 25, 2024
FrejaFoods Bone Broth was a no brainer…
FrejaFoods Bone Broth was a no brainer for me to order on subscription. This broth is so rich in flavor, with top quality ingredients and health benefits such as promoting gut health and providing most of our essential nutrients . It's also a very easy to use and convenient product with it's versatility I can use it in various recipes and also drink it hot replacing coffee in the afternoon. Cuts out making bone broth weekly from scratch. So thank you FrejaFoods!!
January 25, 2024
Good product, not so good service
I've made two orders and the product is good but I've also sent two emails about my orders payment. Both have been ignored and I've now decided to seek an alternative broth. Such a shame, a growing business can't keep its feet on the ground.
January 25, 2024
Great customer service …
Great customer service that sorted out my issue fast. Delicious natural broth . I would recomend.
January 25, 2024
Looks great 4 stews extra 4 bone…
Looks great 4 stews extra 4 bone healing n health king regard recommended highly
January 25, 2024
Reply from Freja Bone Broth
Thank you for the 5 stars and the great review.
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