The service I received was amazing and they were so helpful explaining how to use the product and even went out there way to come out to me and show me how to use it outstanding. Definitely recommend... See more
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The sensor mat with remote pager which i ordered arrived the following day. it works well. However i think the item is grossly overproced, a great pity as people requiring such mats have one reason al... See more
Company replied
After trying several different alarm pendants for my 90yr old mother we are so pleased to have discovered Frequency Precision. She is quite deaf and with arthritic hands has found others hard to press... See more
Company replied
We purchased the door sensor with mobile phone alert and 3 additional sensors so we can be instantly informed if my elderly mother decides to go wandering at night. James was very helpful explain... See more
Company replied
Company details
Written by the company
Safe, Reliable, Technology to Assist Carers. Effective Pressure Mat telecare for hospitals, nursing homes and home carers.
Contact info
Frequency Precision 1st Floor, South Devon House, Station Road, , TQ12 2BP, Newton Abbot, United Kingdom
- +441837810590
- contact@frequencyprecision.com
- frequencyprecision.com
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Delighted with the motion sensor from…
Delighted with the motion sensor from FP. It has provided a simple and effective solution for ensuring my Dad's safety at home. His live-in carer can activate the sensor at night, and if it is triggered then her pager sounds, so that she knows if/when he goes downstairs,and can go to assist him and then help him back to bed. Real peace of mind for us, and an extra level of care and protection for my Dad, as his Alzheimer's progresses. He will never wander off at night or get lost outside, because the carer will be downstairs before he even reaches a door, let alone opens it and goes out! We use the new 'delay' mode which is easy to operate, and have the unit wall-mounted. Thoroughly recommend this sensor. Excellent value in every way.
Quick efficient delivery
Quick efficient delivery, Easy to set up product. Peace of mind.
Excellent service just when I needed…
Excellent service just when I needed it. thank you Frequency Precision
Giving Peace of Mind
So far, so good! We brought this for our daughter to have in her bag now she is walking to and from school alone. It's perfect for our needs and we are all so happy she can get got of us in an emergency and we can call her.
We can track arrival to and from school and remotely turn ut on and off to save battery life/ data use.
The icing on the cake is it is pay as you go so we do not need to sign up to a contract. Really ideal for what we need! Easy to use and the app works really well.
Not for the weak
Technically it was an excellent piece of equipment BUT for the elderly weak and frail ,the pressure required to operate the call button was too much.I realise you manufacture a caller alarm which does not require so much pressure on the call button but to this pensioner the price was far too much-a pity.
I received an excellent service from…
I received an excellent service from Frequency Precision. It was prompt and informative. Thank you.
Motion sensor for elderly relative.
Prompt service as always. The motion sensor integrates perfectly with our other devices and continues to give us peace of mind.
Item ordered came very quickly and was…
Item ordered came very quickly and was exactly what I needed.
We had ordered the wrong call buttons…
We had ordered the wrong call buttons (mono). I spoke to a young gentleman who sent us 2 x stereo call buttons to try and they are excellent just waiting on the other 3 as I ordered 5 in total. I sent the mono call buttons back recorded delivery.
Kind regards
Dawn Corbett
Office Manager
Helpful service
I needed help to understand if a product did what I wanted it to do - I found the service very helpful and lacing the order and receiving the product were both very efficient.
Good, Effective, Products
My recent order was for a pressure mat to replace one that had been damaged by misuse (folded over under the heavy cover mat and then rolled over by a heavy chair, creasing the sensor mat). I also have a motion detector and door alarms that trigger similar pagers. These products are good and effective at alerting me to my elderly (dementia patient) relative's movements. They are reliable, and I would recommend them.
Professional
Yes it is more expensive than some others on line: but I have confidence this call button and pager will work, day in day out , for small things and in an emergency. That peace of mind is worth the extra. And I know I can add to the system if we need to. Excellent service
All worked fine
All worked fine, but the battery only lasted a day at best and mother found it hard to keep charged, however, Frequency Precision honoured the refund pledge. Thank you
Tom
Top notch service.
Excellent service from James at Frequency Precision. Would recommend.
Efficient
Efficient, very olive and helpful with my questions. The set up guide provided is simple and very clear
A Company that Cares
I bought a personal alarm for my Mum who had just had a fall and I wanted a device that would be easy to use and also allow me to talk to her immediately whenever she needed. I chose the one button emergency phone with tracker. it arrived quickly and they set it up for me with the sim card and emergency numbers and other settings which made it hassle free, especially for someone who is not very technical. I would certainly recommend Frequency Precision both for their range of products and their excellent customer care.

Reply from Frequency Precision
Simple effective and reassuring
Chose this because it is a simple yet very effective call system. This has given me freedom as the main carer to my disabled mum to be anywhere in the house or garden, knowing that if she needs me I will know immediately.

Reply from Frequency Precision
Safe place
Kept well- informed from moment placed order. Company as good as word in that things happened as/when promised. Arrangements, which were made re a safe place for delivery, carried out meticulously. Very impressed with service

Reply from Frequency Precision
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