All went well until issues arose with the product, the seller now seems not to want to answer emails or phone calls regarding what has turned out to be a faulty item. I've tried on numerous occasi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick delivery, bought tent for son’s birthday, waited till he actually used it before reviewing. He went wild camping with it in the peaks, loves it, lightweight to carry in his backpack while rambli... See more
I bought the very last Trisar 2 2D tent that Freshair Junkie had in stock, for about half the price than everywhere else was charging. It was the weekend so I didn't expect shipping notice until Monda... See more
Ordered a Wild Country New Trisar 2 Semi-Geodesic Backpacking Tent. Arrived very promptly. Had a couple of questions about the tent that were answered very promptly, courteously and efficiently, and... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very poor Communication
I placed my order and payment was taken. After waiting a week to hear when my order would be dispatched I was not contacted. I emailed the company who replied saying that were sorry but they had sold out due to only having one in stock and two of us had ordered at the same time and they had applied a refund to my account.
If I hadnt contacted them i would have still been waiting for my order
Excellent service
Excellent service, fantastic value. Very happy with my purchase. Coat arrived within two days of ordering. I cannot fault this company, definitely better value than high street stores.
Excellent service
A good product delivered effectively and efficiently. I placed my order between Christmas and new year. It was processed and the map case arrived before New Year. Excellent service very well done folks
Can’t fault the service and delivery
Can’t fault the service and delivery, even in busy times the item was received with no issues. Will use fresh air junkie again.
Jetboil flash Java kit.
Will definitely use Fresh Air Junkie again.
Great easy to order and product is great.
Can’t wait to use.
Will be back for more items soon.
Thanks.
Gore tex gloves cold hands
I bought these gloves online, the price was very competitive and the delivery was spot in so I would give fresh air junkie 5stars for that part the only thing I would say is after reviewing the literature on the gloves I thought the large would be perfect for me as I have large hands. The gloves are a little oversized in the fingers and after a few walks my hands have been cold in them. So do not buy if you want warm hands as I was a bit dissatisfied with that. Don’t get me wrong the gloves look well made but I would be cautious if buying them.
Excellent price and 5 star delivery
Sent the wrong size
Amazing quality
Amazing quality, fast delivery, would definitely recommend to friends x
Great company to deal with. Thank you.
Great company to deal with. Great product, great price and fast delivery.
Jetboil flash 2
Great service, easy to use site and very fast delivery.
Not tried the jetboil flash 2 yet as it's for my husband for Christmas.
Pleased to have used Freshairjunkie
Found the jacket my husband wanted at a very reasonable price. Product arrived quickly and he is well chuffed with it. Thank you!
Recently made two separate purchases…
Recently made two separate purchases and on both occasions the items I found were cheaper than most other sites. Delivery is free and quick via royal mail.
Two petzl head lamps
Ordered two Petzl Headlamps. Price was the best I could find on internet. Both arrived very quickly and there was no charge for delivery so impressed with this company and will use again. The headlamps are very good as well.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








