After her puppy dry food, we thought the Farmers food sounded healthier and delivered to us was great idea! But Demi would only eat one meal a day and not even finish it so seeing you now also have ho... See more
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Review summary
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Based on these reviews
Dexter loves this food! He can digest it the way he was intended now instead of it all just passing straight through him! I don't think anything would ultimately change his over active metabolism, but... See more
Company replied
My dog is a little Jack Russell who won’t eat anything consistently and hates all types of dog food. I bought 2 bags of fresh pet on a whim and miraculously she has eaten both selections 3 times in a... See more
Company replied
We’re all very happy with freshpet food & I’ve just found the two small dog packs at the back of the fridge which they will be trying tomorrow. Getting near the end of the ones we have I’ll be orderin... See more
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Company details
Written by the company
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Contact info
1545 U.S. 206, 07921, Bedminster, United States
- freshpet.com
4.7
Excellent
869 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our pup loves the Beef Turkey and Lamb…
Our pup loves the Beef Turkey and Lamb recipe. My kids say I’m spoiling her with “Bougie food” but for the added cost I think it’s well worth it to give her food that’s not highly processed.
April 2, 2026
Reply from Freshpet
Hi Jason, we're so happy your pup is loving Freshpet. Thanks for trusting us with her nutrition. We're here for the cuddles, the zoomies, and all the healthy meals to come! 🐶💚
Fresh pet is the way to go!
We love home delivery with Freshpet and my dog loves the taste of it too!
March 30, 2026
Unprompted review
Reply from Freshpet
Hi Susanne, hearing that your pup loves our recipes makes us so happy. We love keeping tails wagging with reliable delivery. 🐾💚
Freshpet has been great to work with
Freshpet has been great to work with. Order came shortly after joining. The pups love their food.
April 2, 2026
Unprompted review
Reply from Freshpet
Hi Angela, thank you so much for the kind words! We’re thrilled to hear everything arrived quickly and that your pups are loving their food. We appreciate you choosing Freshpet! 🐾💚
My dog likes the beef/liver and readily…
My dog likes the beef/liver and readily eats it. The smell is killing me
April 1, 2026
Reply from Freshpet
Hi Marian, we’re happy to hear your dog loves our recipe and grateful to have you as part of our Freshpet pack. 🐶💚
Arrived quickly
Arrived quickly. Well packaged and insulated. Takes up a lot of room in the fridge. One of my dogs refuses to eat the roll of meat hence the reduction in stars. The other dog is less fussy so more for him. But she went crazy for the turkey treats as did the less fussy one.
April 1, 2026
Unprompted review
Reply from Freshpet
Hi Sarah, thank you for sharing your experience. We’d like to look into this further for you. To help us do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon. 🐾💚
Reply from Freshpet
Hi Patricia, we're so happy Jasmine is loving Freshpet. Thanks for the 5-star review. 💚🐾
Dogs love the food!
Got the delivery on time and my two dogs love it!!
March 11, 2026
Unprompted review
Reply from Freshpet
Hi Kevin, we appreciate the pawsitive feedback! On-time delivery and an easy scheduling experience is exactly what we aim for. Thanks for sharing the love. 🐶💚
Riley loves it.
Riley loves the dog food. I am a bit disappointed there aren't a few more vegetables in the packages. I am grateful I do not have to spend so much time every weekend making his dog food myself.
March 31, 2026
Unprompted review
Reply from Freshpet
Hi Beth, thank you for sharing your feedback. We’re thrilled to hear Riley loves the dog food, and we’re especially glad it’s saving you time on weekends. We also really appreciate your feedback about the vegetables, hearing what you’d like to see more of helps us as we continue to improve our recipes. Thanks again for choosing us for Riley! 🐾💚
Sparky loves his Freshpet!
Sparky loves his Freshpet!! I love the fact that it is auto shipped to our house. Perfect in every way!
March 31, 2026
Unprompted review
Reply from Freshpet
Hi Pam, your review made our whole team smile! We're so happy Sparky is loving Freshpet. We love keeping tails wagging with reliable delivery. 🐶💚
Izzy eats better
Izzy eats better, has more energy and more consistent bowel movements. Best move we made with our fur baby.
March 26, 2026
Reply from Freshpet
Hi Anthony, thanks so much for sharing! We love hearing about the positive change's pets experience with Freshpet. Please give Izzy an extra belly rub from all of us. 🐾💚
Reply from Freshpet
Hi Daniela, we’re so happy your dogs love our recipes. Thank you for the 5 stars. 💚
My lab loves the food
My lab loves the food. Don’t really see much yet in her weight or activity.
March 25, 2026
Reply from Freshpet
Hi Roberta, we're so happy your lab is loving Freshpet. Thanks for the 5 stars. 💚🐶
Mila loves her new food
Mila loves her new food. We started out just using it as a topper and now we’re up to half and half. It smells just like human food and I love that the ingredients are real food and not chemicals and “meal”.
March 30, 2026
Unprompted review
Reply from Freshpet
Hi there, your review made our whole team smile! We're so happy Mila is loving Freshpet and that we’ve earned your trust. Thanks for the 5-stars! 💚
Amazing Food For My Little Buddy
My only regret, Is that I didn’t start Bernie on this food sooner. thank you Guys
March 24, 2026
Reply from Freshpet
Hi Aldo, thanks for the 5 stars! Reviews like yours make our day extra pawsome.🐶💚
Easy and fast delivery
Easy and fast delivery! Never had a food that our dog eats as soon as we put in the bowl!
March 29, 2026
Unprompted review
Reply from Freshpet
Hi Alicia, thanks for the 5 stars! On-time delivery and an easy scheduling experience is exactly what we aim for. You’ve got our whole pack smiling. 🐾💚
Finally found a great fresh food product
My dogs have been eating fresh food for years of other brands. Since using this brand we have noticed a major improvement in their breath odor. We will continue purchasing.
March 23, 2026
Reply from Freshpet
Hi Gary, we’re so happy to hear you’re seeing improvements in your pets' health. That’s the kind of feedback that makes our tails wag nonstop. Thanks for being part of the Freshpet family! 💚🐾
Bingo! Fionnlagh loaves it!
Finally after almost 2 years, Finn has found the food he loves. Thank you, Fresh PET. Please don’t change the Beef, Lamb and Turkey recipe.
March 2, 2026
Unprompted review
Reply from Freshpet
Hi Alysia, your feedback is the best kind of treat! We're so glad Finn is loving Freshpet. Thank you for the 5 stars and for choosing Freshpet.🐶💚
Johnny just loves his new diet
Johnny just loves his new diet. He just can’t wait for the next feeding.
March 27, 2026
Unprompted review
Reply from Freshpet
Hi there, we’re all ears over this one! Hearing that Johnny is loving our recipes makes us so happy. Thank you for the 5 stars. 🐾💚
So far Zoey love the mixed balance of…
So far Zoey love the mixed balance of food , I just wish price wasn’t so high for -/2 orders of food . So I’ll have to continue with 50/50 on her diet . Thanks
March 27, 2026
Unprompted review
Reply from Freshpet
Hi Lenny, we're so happy Zoey is loving our recipes. Your feedback truly matters to us, and it helps as we keep looking for ways to bring more value to pet parents while still making high‑quality food you can feel good about serving. Thanks for taking the time to share your experience with us. 🐶💚
This food is great and at first he…
This food is great and at first he gobbled up every bit. But then he doesn't eat it unless we add tuna, salmon or chicken. I don't think it's the food, I think our dog is getting older and has some health problems. Please don't send any more food, we have a refrigerator full and a freezer!
March 22, 2026
Reply from Freshpet
Hi Shirley, thanks for sharing. A member of our team will be reaching out via email to further assist you in this matter. Please feel free to let us know if you need any additional assistance. We're here to help. 💚
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