After her puppy dry food, we thought the Farmers food sounded healthier and delivered to us was great idea! But Demi would only eat one meal a day and not even finish it so seeing you now also have ho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Dexter loves this food! He can digest it the way he was intended now instead of it all just passing straight through him! I don't think anything would ultimately change his over active metabolism, but... See more
Company replied
My dog is a little Jack Russell who won’t eat anything consistently and hates all types of dog food. I bought 2 bags of fresh pet on a whim and miraculously she has eaten both selections 3 times in a... See more
Company replied
We’re all very happy with freshpet food & I’ve just found the two small dog packs at the back of the fridge which they will be trying tomorrow. Getting near the end of the ones we have I’ll be orderin... See more
Company replied
Company details
Written by the company
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Contact info
1545 U.S. 206, 07921, Bedminster, United States
- freshpet.com
4.7
Excellent
870 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jamie was a very picky eater
Jamie was a very picky eater. Mealtime was almost a battle. I tried multiple dog food none of which he liked. I decided to try Freshpet. He absolutely loved it from the beginning
January 27, 2026
Unprompted review
Reply from Freshpet
Hi Deborah, thanks for taking the time to leave a review! Getting a picky pup’s stamp of approval is no small feat. We’re thrilled our recipes were a hit. 🐶💚
My dog loves all the flavors
My dog loves all the flavors. It’s easy to store in the fridge or freezer and easy to measure the serving amount. I really like that it smells good enough to eat. It’s been Avery pleasant experience so far.
March 19, 2026
Unprompted review
Reply from Freshpet
Hi Shanti, thank you so much for the paws-itively amazing review! We're over the moon knowing your dog love its Freshpet meals, and we’re thrilled to hear it’s going so well! Thanks for sharing the love. You’ve got our whole pack smiling. 🐶💚
Reply from Freshpet
Hi Stephanie, we’re so happy your dog loves our recipes. Thank you for the 5 stars. 💚🐶
My dog has terrible allergies and your food is a lifesaver!
My dog has ter
March 18, 2026
Unprompted review
Reply from Freshpet
Hi Pamela, thank you for the 5-star review. We’re thrilled to hear Freshpet has been a good fit for your dog’s health. Reviews like yours make our day extra pawsome. 💚🐶
Both my dogs love their food
Both my dogs love their food! I used to make my own for 5 years, but the time & cost got to be too much. I’m happy to find a food that they are glad to eat & has many of same ingredients I used.
March 18, 2026
Unprompted review
Reply from Freshpet
Hi there, we're so happy your dogs are loving Freshpet. Our mission is to make mealtime simple and healthy for the dogs you love. Thanks for the 5-stars.💚🐾
Poppy loves fresh pet
Poppy loves fresh pet. We also got a free ball with our rewards
March 18, 2026
Unprompted review
Reply from Freshpet
Hi there, we’re thrilled Poppy loves our recipes. Your 5 stars really made our tails wag.🐾💚
Reply from Freshpet
Hi Michelle, we’re thrilled Bella loves our recipes. Your 5 stars really made our tails wag. 🐾💚
Bowse love the new food jis excited…
Bowse love the new food he is excited when it time to eat.Before he would just look at the royal canin and walk away and come back later not to excited but would eat. Now he is so happy and is waiting for dinner and much happier. Thank to fresh pet.
March 12, 2026
Reply from Freshpet
Hi Linday, from fridge to food bowl, we’re proud to be your pup’s favorite part of the day. Your review made our whole team smile. Thanks for the 5 stars. 💚 🐾
My dog loves Freshpet food
I like that the food is fresh and healthy. The portions are rather large for a small dog under 5lbs . The initial supply will last more than seven weeks. I like the fact that I can postpone the shipments until I run out of food. Also, some of the meals have chunks that are too large so I have to cut them up before feeding them to my dog. He enjoys the food much more than his kibble alone. I like to see him tuck into his meal with gusto instead of nibbling like he used to with his old food. The food is also reasonably priced, which I appreciate.
March 16, 2026
Reply from Freshpet
Hi Ina, we're so glad your dog loves our recipes and he is digging in. We appreciate you sharing your feedback with us! Please know a member of our team will be reaching out soon to help with your next menu selection. Thanks for being part of the Freshpet family.🐾💚
Dogs love it and it is much easier to…
Dogs love it and it is much easier to feed. Don’t like the one pound bag.
March 17, 2026
Unprompted review
Reply from Freshpet
Hi Joe, thanks so much for the 5 stars! We’re thrilled to hear your dogs love Freshpet and that mealtime has been easier. We appreciate your feedback on the 1‑lb bag and will be sure to share it with our team. If you’re looking for a larger option, we also offer our Multiprotein, Beef & Chicken, and Shredded Chicken recipes in a 1.5‑lb size. Feel free to visit our website to explore our other recipes and delivery options: Freshpet Delivery – Ship Straight To Your Home Thanks for being part of the Freshpet family! 💚🐾
What’s Not To Love
Our dogs love this food and the delivery makes it effortless.
March 5, 2026
Unprompted review
Reply from Freshpet
Hi Buffy, hearing that your pack is loving our recipes makes us so happy! We love keeping tails wagging with reliable delivery. 🐾💚
So far good
So far good . I ordered 3 different brands and am deciding which of the 3 works best for him
March 16, 2026
Reply from Freshpet
Hi Patty, thanks for taking the time to share your experience. Your feedback is the best kind of treat. 💚🐾
Quantity is listed well
Quantity is listed well. My dog loves it. No more smelly farts
March 16, 2026
Unprompted review
Reply from Freshpet
Hi Beverly, we’re so happy our recipes hit the spot. Thanks for being the best part of the Freshpet pack! 🐾💚
I am so glad the food looks and smells…
I am so glad the food looks and smells like “food.” My little guy was not having any more of dry kibble and he now eats healthier than he ever has!
March 15, 2026
Unprompted review
Reply from Freshpet
Hi Cristina, thank you for the kind words and the 5 stars. We’re thrilled to hear Freshpet has been a good fit for your pet’s health. You just made our whole pack smile. 🐶💚
Store bought Fresg Pet food versus Fresh Pet Delivery
We previously purchased the Fresh Pet from the supermarket which our dog liked but didn’t go crazy over. So we switched to the delivery fresh pet. He now cries for his food. He loves it. Delivery is as promised. We have not had to use customer service so I cannot comment on that, but I’m sure it too is exceptional. We are happy we switched to this food and service.
February 1, 2026
Unprompted review
Reply from Freshpet
Hi Connie, your feedback is the best kind of treat! Thank you for the 5 stars and for choosing Freshpet. We're so glad we could deliver a tail-wagging experience. Give your pup an extra belly rub from all of us. 🐾💚
Glad I made the switch
I switched from another fresh food brand and Fresh Pet is easier, neater and my dogs love it.
March 14, 2026
Unprompted review
Reply from Freshpet
Hi Sidonie, your review made our whole pack smile! We're so happy your puppies are loving Freshpet and that we've earned your trust. Thanks for sharing the love. 🐶💚
Cote loves it
Cote loves it. My only issue I can't find on site how to change up her food some. I wanted to add variety.
March 14, 2026
Unprompted review
Reply from Freshpet
Hi Margaret, we're so happy Cote is loving Freshpet. A member of our team will be reaching out via email to further assist you in this matter. Please feel free to let us know if you need any additional assistance. We're here to help. 💚
My very picky dog loves this food
My very picky dog loves this food. Have given her a variety and she enjoys them all. Can't believe I'm seeing a clean bowl every night. You are very easy to work with. I needed to make a couple changes in delivery/selection and it was a piece of cake. All good.
March 14, 2026
Unprompted review
Reply from Freshpet
Hi Roger, your review made our whole pack smile! It’s a big win when a selective eater cleans the bowl. Thanks for trusting us with your pups’ nutrition. We’re so glad we could deliver a tail-wagging experience. 🐾💚
Good selection
Good selection. I like that treats are an option. Delivery was quick and flawless. Sophie is a picky eater and she just devours the Freshpet.
March 14, 2026
Unprompted review
Reply from Freshpet
Hi Susan, we’re so happy Sophie approved of our recipes. Fast delivery and happy pups? That’s our favorite combo. 🐾💚
After a couple of months of Perci Jack…
After a couple of months of Perci Jack being picky about his food, I finally tried Fresh Pet. He now eats
February 20, 2026
Unprompted review
Reply from Freshpet
Hi Sarah, thanks for the 5 stars! We’re thrilled Perci Jack is digging in. Your feedback is the best kind of treat. 🐾💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.