Before purchasing I had a query which was answered. My purchased items were packaged securely, and arrived in the estimated time given. So overall happy, with my purchase of Rosehip oil and Shea Butte... See more
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Company details
- Aromatherapy Supply Store
- Cosmetics and Perfumes Supplier
- Flavours, Fragrances and Aroma Supplier
- Massage Supply Store
About Freshskin Beauty Ltd.
Written by the company
From day one, our philosophy has centred around quality products and a great service. Over the years we’ve worked tirelessly to establish relationships with producers of the finest ingredients from all four corners of the planet. Our unique business model of dealing directly with the growers and producers of our herbs, plants, vitamins and essential oils means we use the finest ingredients direct from the source.
We harness the magical power of plants to create luxurious beauty products that not only enhance the appearance of your skin, but also improve your mental state as well. Our gentle skincare range is so natural and pure that it’s suitable for everyone, regardless of age or skin type.
From the start, customers have also come to us for wholesale essential oils, taking advantage of our quality products and low prices. Today, we manage daily orders that range from a single bottle of lavender essential oil to bulk orders of oils and fragrances and we treat each with the same level of care and service as we did our very first.
As members of the Aromatherapy Trade Council, we keep on top of the ever-changing essential oil regulations, and continue to ensure that all of our products adhere to rigid European Safety Guidelines. Our product safety is ensured through a research and testing regime that sees each product and all formulations tested by qualified personnel.
We now stock over 200 essential oils, fragrance oils and carrier oils as well as beautiful hand-made soaps, moisturisers and body lotions.
As we’ve grown, so too has our passion for achieving the highest standard in customer care and a great service; this includes next day delivery, no minimum order and hand-packing every item ensuring you get as much satisfaction from every Freshskin order as we do.
Head over to our online store now and start your Freshskin journey, or if you’re in need of some inspiration have a browse through our blog.
Thanks for dropping by.
The Freshskin Beauty team.

Contact info
Grant House, NG7 3GS, Nottingham, United Kingdom
- 0115 847 0585
- info@freshskin.co.uk
- freshskin.co.uk
Asks customers to review
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Replied to 91% of negative reviews
Typically replies within 1 month
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First class trader
Been using this company for years always excellent service. Items shipped promptly and very well packaged. Would definitely recommend.

Reply from Freshskin Beauty Ltd.
the oil arrived quickly but the…
the oil arrived quickly but the stoppers/tops are really difficult for me to open. do they need to be like that ?

Reply from Freshskin Beauty Ltd.

Reply from Freshskin Beauty Ltd.
Love it the smell is amazing and lasts…
Love it the smell is amazing and lasts days

Reply from Freshskin Beauty Ltd.
Good quality for the price
Ease of ordering, reasonable prices and good quality
Post person did not deliver at my door (I live on the second flooor). He/she left it on the ground floor window sil and took a picture of some other door as proof of delivery!

Reply from Freshskin Beauty Ltd.
The product arrived swiftly and is of…
The product arrived swiftly and is of excellent quality.

Reply from Freshskin Beauty Ltd.
I bought “Batana oil” from Fresh skin…
I bought “Batana oil” from Fresh skin and it arrived in the post today. I opened it and it was palm oil. I am a Nigerian and I know what palm oil look like and smell like. Absolutely disgraceful!!!
The palm oil I make my soup with is cold pressed and its exactly what has been sold as cold pressed. You can see how it gathers around the edges in the container after it is let to cool down in container. How it stains the pillow case with red oil when it is used on the scalp. I will need to show this oil on TikTok to my fellow Africans and gage their response and reactions to this oil that is dispensed in your kitchen by a husband and wife duo and sold as “Batana oil” 😂🤣🤣🤣

Reply from Freshskin Beauty Ltd.
Always get my Oils and Wax from this…
Always get my Oils and Wax from this store. Great quality, excellent price and quick delivery. Love that you don’t have to pay postage as well.

Reply from Freshskin Beauty Ltd.
Top quality products
I'm very happy with my order.
Their products are top quality! I couldn't be happier! Thank you

Reply from Freshskin Beauty Ltd.
My delivery was delivered without any…
My delivery was delivered without any fuss. I've

Reply from Freshskin Beauty Ltd.
The oils were very strong
The oils were very strong, making them usable in small amounts.

Reply from Freshskin Beauty Ltd.
They make it plain and easy to…
They make it plain and easy to understand they detail how the product works they ask what weight you would like and sometimes you need a small amount to tide you through other times you need larger amounts and that’s what they provide there dye for candles is the best it’s really strong iv waisted loads of time and money on other brands this is the only place I buy from now it’s definitely a trusted brand

Reply from Freshskin Beauty Ltd.
Consistent service. Fairly priced.
I have used Freshskin for the last 12 years and have never had a single issue with them or the quality of their products. They have good products, mostly fairly priced (I occasionally find the odd one cheaper elsewhere). Fast delivery. Items are well packaged.
Highly recommended.

Reply from Freshskin Beauty Ltd.

Reply from Freshskin Beauty Ltd.
I like the products but customer service.....
I like the products and info on the website, but answering emails is clearly not something this company wishes to do, which is why I marked it down to 3. I would otherwise give the company 5 stars.

Reply from Freshskin Beauty Ltd.

Reply from Freshskin Beauty Ltd.
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