FreshTunes Reviews 923

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the user-friendly interface, describing the dashboard as clean and easy to navigate, making the process of uploading tracks straightforward. Many people appreciate the free service and the ability to retain 100% of their royalties, finding it to be a valuable option for independent musicians. The service is often praised for its efficiency in getting music onto streaming platforms. However, some customers have experienced issues with the service and response times, noting that support can be slow, sometimes taking weeks or even months to reply. There are also mentions of delayed release approvals and moderation times, which can be frustrating. A few users have reported problems with the product itself, such as missing essential streaming stores or difficulties editing track details after release.

What people talk about most

Service

Consumers find service to be ambiguous, with some praising its speed and efficiency, noting that songs are... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers expressed frustration over slow... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While some reviewers praise the... See more

User experience

Clients share positive opinions on user experience, often highlighting the platform's simplicity, ease of... See more

Product

Reviewers express ambiguous feedback about the product. Many customers praise it as a good free option for... See more

Based on these reviews

Rated 4 out of 5 stars

FreshTunes it's easiest way to make music, but moderation is working slowly on free plan, about 2-3 & more weeks. Ru+Eng moderators. Absolutely free, about 10% royalty (from 0.99$ I get 0.01$) P... See more

Rated 4 out of 5 stars

Freshtunes Freshtunes please a song can't be under moderation for more than it release date and keep quiet about the release issue no notification or whatever and address why it's taking forever. This... See more

Rated 4 out of 5 stars

After contacting FreshTunes support regarding my account getting blocked from support, they figured out that they weren't the ones blocking me, but instead the provider providing the support feature t... See more

Company replied

Rated 4 out of 5 stars

I don't know should I say what but Freshtunes is actually good for some people like me. Free, 100% royalties, but lack tones of essential functions and features. Claiming and processing is the problem... See more

Rated 5 out of 5 stars

Being an independent music producer and a rising star, I love Frestunes , it stands out from everyone, it really is supporting artists. They have a free plan like every other providers but other pr... See more

Rated 5 out of 5 stars

I have been working with Freshtunes since 2018, starting with the free plan, and now we are using the VIP service. Personally, I have never had any issues with uploads or payouts. Whenever I... See more

Rated 5 out of 5 stars

I work with Freshtunes under VIP conditions with a label account. Moderation takes 2 hours. Tech support responds quickly and resolves all issues. I don’t know about payouts yet, but I think there won... See more

Rated 5 out of 5 stars

I never had problems with FreshTunes, it works. If I get my music back at dashboard, way better... Would love to have more flexibility with log in terms, I hadn't logged 'cause I'm doing Academic r... See more

Rated 5 out of 5 stars

I started using FreshTunes in 2023 while looking for a free distributor. I wasn’t too concerned about how long it took to review my songs; I just wanted them approved and out there. The si... See more

Rated 5 out of 5 stars

The Solo thing that it is free as well has a paid service for more advance features makes it Great. The company is truly doing a magnificent job in providing the independent artist a platform that no... See more

Rated 5 out of 5 stars

I had a chance to upload my music even for Russian audience like VK music, Yandex music, Zvooq. Also Spotify, Apple music, YT an YT music. It's brilliant. Thanks a lot. I am '5 kilo of cash' on stream... See more

Rated 5 out of 5 stars

Giving me a free option to distribute my music and not only that but when I had a question you guys responded very fast and informative. I will definitely tell others about this app and will share it... See more

Rated 3 out of 5 stars

I did research before choosing FreshTunes, compared it with other distributors and it seems to be a good one for DIY artists, simple to use, affordable. I've been using it for 3 months, no complain... See more

Rated 1 out of 5 stars

I’ve been waiting for more than 20 days for my song to be published on Spotify and other platforms. Support told me it would take about a week, but I haven’t received any response or update. I’v... See more

Company replied

Rated 5 out of 5 stars

Hello everyone, I want to tell you about my work with Freshtunes. I've been working with them since 2022, and honestly, they're great. I had just started releasing music, and their service helped me a... See more

Rated 1 out of 5 stars

Been waiting for 3 months for my track to be uploaded, but all I got is "Thank you for your patience. Your release is on moderation now. After the status is OK/Published, your music will be avai... See more

Rated 1 out of 5 stars

The problem is not solved, my songs are still showing as under review in the system. There was a mastering error in my song "Can" and I wanted it deleted. I want to delete the other "Can clip version"... See more

Rated 4 out of 5 stars

I think this is far the best and most free music distributor I've ever use! In FreshTunes, I've published my tracks to all the music platforms for free! Everything is pretty good, except that the mode... See more

Rated 5 out of 5 stars

We, the band Nebohody, would like to express our heartfelt thanks to FreshTunes. From the very first days, it became clear — this is not just a service, but a true partner for musicians.... See more

Rated 5 out of 5 stars

I have a lot of music and Freshtunes allow me to share my work properly, also answer my questions in time, great place for independent musician s. Thanks a lot.

Rated 5 out of 5 stars

I will give another update when I see real updates on statistics. For now it's not looking correct and they said we have to wait up to 2 months for full report. We'll see how it goes.

Rated 5 out of 5 stars

Fresh tunes app and team are amazing. Fast working and quick service & respond. I also distributed songs by fresh tune. Can feel charm of you tube -@VasuDevofficial1. Fresh tunes i feel very g... See more

Rated 5 out of 5 stars

was short delay in response but I do understand that there are too many requests to handle so that is quite normal. i received i clear answer. so thank you for you attention

Rated 5 out of 5 stars

Sometimes I have a delayed release and it happens a little more often, but the important thing is that it came out, that's the only bad thing I would say, otherwise freshtunes is a great platform!!!

Rated 5 out of 5 stars

The songs were delivered properly, and I thought it was a really good service! I will continue to use it! So, if possible, I would like the delivery speed to be increased! Artist name: S_UXx_ music

Rated 5 out of 5 stars

Best support system and simple interface.... freshtunes is a simple and versatile plateform to release music art works.... thank you freshtunes

Rated 5 out of 5 stars

FreshTunes is a great option for independent musicians. Easy to use and free. I had some small issues, but overall I’m happy with the service.

Rated 5 out of 5 stars

The support team responded quickly to the details and resolved everything quickly! The service is operating normally! Keep up the good work!

Company replied

Rated 5 out of 5 stars

Well, you get my songs oublished, god job. But your functions for prerelease and timing is sad. Idk, maybe it is that I use the free plan. But the lach of attention doesnt make me confident to go for... See more

Rated 5 out of 5 stars

To be honest, the ease and transparency is really great, every package has great things to offer, I’m glad I’m on Freshtunes

Rated 5 out of 5 stars

A team of professionals and enthusiasts! I've been with them from the very beginning and earned several thousand dollars. They've updated and become even better and more efficient!

Rated 5 out of 5 stars

Excellent customer support. I had a problem in which I had unpaid royalties by another distributor from another streaming service, they managed to get in touch with that specific streaming ser... See more

Rated 4 out of 5 stars

Fast release and fast support team, but it would be great if song is get approve and ready to live we got email from freshtunes saying our song got approve and will be live

Rated 4 out of 5 stars

Good working and active support team. Really value their contributions, although issues of my album releases no t on some platforms such as YouTube Music, SoundCloud, Instagram, Capcut, and some more... See more

Rated 5 out of 5 stars

That was my very first experience in distributing music to music platforms, but I had a lot of responsibility on my shoulders, because the musicians whose song I was preparing for distributing are ver... See more

Rated 4 out of 5 stars

Fresh Tunes is a good company for aspiring musicians. It is a completely free distributor for working and publishing your works. Of course, you can purchase a subscription for more convenient use,... See more

Rated 3 out of 5 stars

It's the best free option I found, although likely because it's in beta it's got some missing features. Plus their support is quite slow. Although in some cases albums can release fast other times it... See more

Company replied

Rated 4 out of 5 stars

Well, I really like freshtunes because it's simple and not that strict, but I've had some problems with some releases, but it's fine, I like freshtunes!

Rated 2 out of 5 stars

It would be very helpful if one could see a payout. It shows how much your record has generated from streams but nothing in finances. It’s very frustrating and has me considering switching.

Company replied

Rated 1 out of 5 stars

Probably better to use Distrokid, Tunecore, OffStep, Landr, Ditto, United Masters or CD Baby as they have proper customer service that will clearly explain issues to you and guide you about what you... See more

Rated 1 out of 5 stars

Very bad experience,My song is still in draft, it has been a month and there was no problem with my song, I had given proof that it is my own song, even after this I did not get any response, the song... See more

Rated 1 out of 5 stars

Waste of time filling out track details makes me sick I tried filling out the artist name,composers name it won't load up the information and can't even save the details it's so annoying I tried that... See more

Rated 1 out of 5 stars

Can't even sign up, tried twice, doesn't accept the password I set for two different accounts, doesn't allow password reset, checked spam folder. Not a good first impression.

Company replied

Rated 5 out of 5 stars

It's easy to use, the release time for your music is fair, and it's FREE. I definitely recommend it.

Rated 1 out of 5 stars

Hello 1 month and Half has passed , they just freeze and suspended my freshtunes account yesterday , it’s a shame , they look for now unresponsive about my tickets , it’s completely illegal and I se... See more

Rated 4 out of 5 stars

The service is good, but review approvals are often delayed. Most of the time they remain in moderation.

Rated 5 out of 5 stars

When it comes to publishing the music to all platforms they're great, but just that sometimes the music doesn't get published on the exact date because of the moderations but except that they're doing... See more

Rated 5 out of 5 stars

Freshtunes is fast, reliable partner of a musician. I've published several releases and I can personally confirm that Freshtunes has never failed.

Rated 4 out of 5 stars

I’ve been working with Freshtunes for nearly a year, and overall, I’m satisfied with the partnership. Pros: - High team involvement in releases (editing, publishing, release updates)... See more


Company details

  1. Music Publisher
  2. Record Company

Written by the company

We believe, that since music production got affordable to anyone, the way to be heard should be the same easy. Get everything you need at FreshTunes - deliver fast and keep 100% of royalties. No entry threshold, no hidden fees. Start selling your music on Apple Music, Spotify, Tidal, Amazon Music, TikTok, Instagram, and other platforms you need. Share your vision, be part of the culture.


Contact info

4.0

Great

TrustScore 4 out of 5

923 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Approved release partially unavailable on Instagram for over 2 months, support loops without resolutionI am an independent artist using…

I am an independent artist using FreshTunes for music distribution. My album was approved and distributed in August 2025, but after more than two months, only 2 tracks became available on Instagram (Stories/Reels). The remaining tracks never appeared on Meta platforms.

I contacted FreshTunes support repeatedly between August and October 2025, opening multiple tickets, all marked as “closed” without a real solution (examples: #5855186, #19023, #8607, #7980, #7890, #7874, #7739).

Support responses consistently mentioned “synchronization time (up to 10–14 days)” or “store moderation.” These explanations do not apply, since well over 60 days passed after approval, far beyond any stated technical timeframe.

After insisting, support finally asked me to list the unavailable tracks, which I did in mid-October. Since then, there has been no follow-up, no explanation, and no resolution.

This is not a matter of impatience. It is a failure to ensure proper distribution and a lack of effective technical support. Instagram availability is essential for music promotion, and having only part of an approved release available for months significantly harms an artist’s reach and visibility.

I still have no confirmation of what went wrong, why only some tracks were enabled on Instagram, or whether the issue is actively being addressed.

I expect transparency, technical accountability, and a concrete solution — not repeated ticket closures without action.

January 22, 2026
Unprompted review
FreshTunes logo

Reply from FreshTunes

Hello! Thank you for taking the time to share such detailed feedback.

We sincerely apologize for the long wait and for the lack of a clear and consistent response from our support team earlier. You’re absolutely right — in this case, the communication was not handled properly, and we’re truly sorry for the frustration this caused. We will review this internally to make sure similar situations are handled better in the future.

Regarding your release, we can confirm that all tracks from the album are currently available on Meta platforms and can be found by their track titles and ISRC codes.

That said, we fully understand your concerns and would like to look into this case in more detail to clarify what may have caused the confusion and why only part of the release appears for you. Please contact us at care@freshtunes.com
, and our team will review the situation thoroughly and follow up with you directly.

Thank you for your patience and for bringing this to our attention - we truly appreciate your feedback.

Rated 4 out of 5 stars

Well

Well, I really like freshtunes because it's simple and not that strict, but I've had some problems with some releases, but it's fine, I like freshtunes!

January 17, 2026
Rated 4 out of 5 stars

Pretty good

I published my first song via Fresh tunes, and the fact that you can do it for free and keep 100% of royalties is very good 😊💯💯

January 16, 2026
Rated 5 out of 5 stars

Overall a great app

Giving me a free option to distribute my music and not only that but when I had a question you guys responded very fast and informative. I will definitely tell others about this app and will share it across social media thanks

January 16, 2026
Rated 5 out of 5 stars

That was my very first experience in…

That was my very first experience in distributing music to music platforms, but I had a lot of responsibility on my shoulders, because the musicians whose song I was preparing for distributing are very famous. But as a result, working with FreshTunes service was very easy and user friendly, the interface of the site is very well understandable. And, of course, FreshTunes Supporting Team was very helpful replying my questions very fast at the same day.

January 16, 2026
Rated 4 out of 5 stars

Good working and active support team

Good working and active support team. Really value their contributions, although issues of my album releases no t on some platforms such as YouTube Music, SoundCloud, Instagram, Capcut, and some more on the beta version.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Can't even sign up

Can't even sign up, tried twice, doesn't accept the password I set for two different accounts, doesn't allow password reset, checked spam folder. Not a good first impression.

December 28, 2025
Unprompted review
FreshTunes logo

Reply from FreshTunes

Hi Ben!

Thank you for taking the time to share your feedback.

We’re very sorry to hear about the difficulties you experienced — we understand how frustrating this can be, especially when it’s your first interaction with the platform. Please be assured that our system is operating normally, so the issue is most likely related to email delivery on the mail provider’s side.

Kindly send us your email address, and we’ll be happy to check everything on our end and help you resolve the issue as quickly as possible.

Thank you for your patience!

Rated 5 out of 5 stars

The most inconvenient service

The support team responded quickly to the details and resolved everything quickly! The service is operating normally! Keep up the good work!

December 26, 2025
FreshTunes logo

Reply from FreshTunes

Hi Denis!

Thank you for sharing your feedback with us.

After reviewing your account, we found that a second artist profile was created manually by you under a slightly different name. This is what triggered the limitation on uploading new releases on the free plan, which allows one artist per account.

We’ve now corrected everything on our side, merged the details, and double-checked your account. The restriction has been removed, and you can continue uploading and managing your releases without any issues.

Thanks

Rated 1 out of 5 stars

Hello 1 month and Half has passed

Hello 1 month and Half has passed , they just freeze and suspended my freshtunes account yesterday , it’s a shame , they look for now unresponsive about my tickets , it’s completely illegal and I see that they doing that to different users but I had a doubt until that it was done to me ,

Await clarification about my issue with freshtunes team

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

It's great app

Fresh tunes app and team are amazing.
Fast working and quick service & respond. I also distributed songs by fresh tune.
Can feel charm of you tube -@VasuDevofficial1.

Fresh tunes i feel very glad.

Thanks for Fresh tunes 😊

December 15, 2025

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