FreshTunes Reviews 927

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the dashboard clean, easy to use, and the uploading process straightforward. Many appreciate the service for being free and offering 100% royalties, making it a great option for independent musicians. However, some people were dissatisfied with the response times and customer service, mentioning slow replies or a lack of communication regarding issues. There were also occasional concerns about moderation times for releases and the absence of certain streaming platforms or advanced features like built-in royalty calculation.

What people talk about most

Response time

Customers had ambiguous experiences with response times. Many reviewers express frustration over slow... See more

Service

Users describe ambiguous interactions with service. Many reviewers praise the fast working and quick service,... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise the support team for being... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use, with... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers praise it as the "best free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

FreshTunes it's easiest way to make music, but moderation is working slowly on free plan, about 2-3 & more weeks. Ru+Eng moderators. Absolutely free, about 10% royalty (from 0.99$ I get 0.01$) P... See more

Rated 4 out of 5 stars

Freshtunes Freshtunes please a song can't be under moderation for more than it release date and keep quiet about the release issue no notification or whatever and address why it's taking forever. This... See more

Rated 4 out of 5 stars

I don't know should I say what but Freshtunes is actually good for some people like me. Free, 100% royalties, but lack tones of essential functions and features. Claiming and processing is the problem... See more

Rated 4 out of 5 stars

After contacting FreshTunes support regarding my account getting blocked from support, they figured out that they weren't the ones blocking me, but instead the provider providing the support feature t... See more

Company replied


Company details

  1. Music Publisher
  2. Record Company

Written by the company

We believe, that since music production got affordable to anyone, the way to be heard should be the same easy. Get everything you need at FreshTunes - deliver fast and keep 100% of royalties. No entry threshold, no hidden fees. Start selling your music on Apple Music, Spotify, Tidal, Amazon Music, TikTok, Instagram, and other platforms you need. Share your vision, be part of the culture.


Contact info

4.0

Great

TrustScore 4 out of 5

927 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Well

Well, you get my songs oublished, god job. But your functions for prerelease and timing is sad. Idk, maybe it is that I use the free plan. But the lach of attention doesnt make me confident to go for the payed plan..

October 15, 2025
Rated 5 out of 5 stars

There’s no distribution to YouTube…

There’s no distribution to YouTube music and that’s a huge disadvantage.

UPD. Thanks to technical support the problem was solved. After I switched to the new version of FreshTunes YouTube has also appeared in the list of available platforms and all my tracks have been distributed to it.

October 14, 2025
FreshTunes logo

Reply from FreshTunes

Hi Linda,

Thank you for taking the time to leave your review.

We do offer distribution to YouTube, but it’s currently available only to users who have switched to the new version of FreshTunes at freshtunes.com

You can register there and then transfer your account data from the version you’re currently using. I’ll reach out to you via email to help with the process.

Best wishes,
The FreshTunes Team

Rated 5 out of 5 stars

Not the Worst, but far from the Best

I started using FreshTunes in 2023 while looking for a free distributor. I wasn’t too concerned about how long it took to review my songs; I just wanted them approved and out there.

The site itself is pretty solid. The dashboard is clean, easy to use, and uploading tracks felt straightforward.

But I did run into a few annoying things. After releasing music under two different artist names, I couldn’t add a third unless I upgraded to their Pro plan. That felt a bit limiting, especially for someone experimenting with different projects.

Also, when a song got rejected and needed edits, I didn’t get any email notification. I had to log in and check the site manually, which isn’t ideal if you’re waiting on updates.

Still, I’d say FreshTunes is pretty artist-friendly overall. They’re not trying to squeeze you for every penny, and for a free service, it’s decent.

So yeah...
FreshTunes isn’t perfect, but it’s not the worst distributor I’ve used either.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

Excellent customer support.

I had a problem in which I had unpaid royalties by another distributor from another streaming service, they managed to get in touch with that specific streaming service and deliver my owed royalties successfully.

They also offer distributor migration services in which you can smoothly migrate your music to FreshTunes.

They did some positive changes as a company in 2024 and they certainly did improve from then on, most 1 start reviews come from before that time so keep that in mind before judging from the reviews.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience,My song is still in…

Very bad experience,My song is still in draft, it has been a month and there was no problem with my song, I had given proof that it is my own song, even after this I did not get any response, the song was just put in draft.

September 12, 2025
Rated 1 out of 5 stars

support doesnt work

I’ve been waiting for more than 20 days for my song to be published on Spotify and other platforms. Support told me it would take about a week, but I haven’t received any response or update. I’ve tried to contact them several times, and communication is practically nonexistent.

The platform works fine when there are no issues, but as soon as a problem arises, their support is nowhere to be found. If my case is not resolved soon, I will have to look for a more reliable distributor.

I do not recommend FreshTunes if you’re looking for speed and consistent customer service.

jmakbyo@gmail

August 29, 2025
Unprompted review
FreshTunes logo

Reply from FreshTunes

Hi,

Thank you for your feedback. We apologise for the delay you experienced.

We can see that Sasha has already helped with resolving this issue with the cover you had, and your song is now successfully published — we’re happy to know that!

If you still need any assistance, please don’t hesitate to contact us at care@freshtunes.com

If everything looks good on your side, we’d really appreciate it if you could update your review.

Best,
The FreshTunes Team

Rated 2 out of 5 stars

It would be very helpful if one could…

It would be very helpful if one could see a payout. It shows how much your record has generated from streams but nothing in finances. It’s very frustrating and has me considering switching.

September 16, 2025
FreshTunes logo

Reply from FreshTunes

Hi Francis!

Thanks for sharing your feedback — we understand how important payout visibility is, and we’re sorry to hear this has been frustrating for you.

In your FreshTunes account, you can see near–real-time streaming stats from major platforms like Spotify and Apple Music.

However, when it comes to royalties, the situation is different:
- Spotify pays royalties only if a track receives more than 1k streams in the past 12 months.
According to Spotify’s updated royalty system (see: https://artists.spotify.com/en/blog/modernizing-our-royalty-system
), releases below this threshold unfortunately, do not generate payouts. In your case, this limit hasn’t been reached yet — that’s why no earnings appear in the Finances section.

If you have any questions about your stats, payouts, or anything else, please feel free to reach us at care@freshtunes.com
- we’ll be happy to help you.

Thanks again for your feedback, and hope we can earn more stars from you!

Rated 5 out of 5 stars

Very good delivery service

The songs were delivered properly, and I thought it was a really good service! I will continue to use it! So, if possible, I would like the delivery speed to be increased! Artist name: S_UXx_ music

September 15, 2025

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