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Company details

  1. Swimwear Store
  2. Activewear Store
  3. Clothing Store
  4. Lingerie Store
  5. Underwear Store
  6. Women's Clothing Store

Information provided by various external sources

We’re here to talk busy lives and best friends. Freya brings you lingerie, swimwear and sportswear ranging from a B to a K cup.


Contact info

2.8

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Poor quality

Bough a set of Freya swimwear hardly use, only actual used for the last over two months and the color faded significantly. it was certainly not the standard, very poor quality. The retailer unable to process a replacement because out of guarantee, meaning this swimwear will only last up to 3 months after used. Will look for other brand

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

My god Freya have had my return bra a…

My god Freya have had my return bra a week and still no sign of a refund. They like to take the money but don’t like refunding it and hang on to your money. Quite disgraceful so if you think of purchasing from this firm beware if you have to return the item you will not get your money back for ages. I won’t ever shop with them again

July 30, 2025
Unprompted review
Rated 2 out of 5 stars

Freya - pointy cups- help!

Im size EU 75 I and with Freya i have found some of my best fitting bras with a nice round shape - Fatale (plunge) (on my second one) and Fatale (high Apex) (5 stars!)

BUT - Freya Signature (plunge) and Temptress (plunge) have a pointy cup - it makes no sense to me and it makes my breats looks bigger and yea - pointy under clothing, like 1960s bra fashion -not the silhuett i'd excpected.

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

I have a faulty item from them & the seller accepts no responsibility for it & told me to go to Freya, the manufacturer. & After telling them that, they're telling me: go to the stockist! No decency or customer care.
Avoid this company.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Firstly...we come in all shapes n…

Firstly...we come in all shapes n sizes...finding your fit is most important..I find Freya true too my size...I can order a 36g bra with a 16 pant...and be confident I will not have to return...styles are feminine and pretty...I love freya lingerie and will be buying more soon...

February 6, 2025
Unprompted review
Rated 3 out of 5 stars

Out of stock

I was excited to receive my bra set however when my order was delivered - I was short of one item. I contacted Freya to let them know of this, I appreciated their quick response letting me know that by the time they went to pick the item from the warehouse - it was already out of stock, they confirmed they emailed me (which they did) however these emails were in my junk so I was none the wiser - it's no ones fault for this, however I would have appreciated if the website was updated in real time to avoid disappointment. I spoke to customer service who were kind enough to give me a coupon code for my next online purchase.

July 3, 2024
Unprompted review

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