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Freya Meds Reviews 728

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TrustScore 5 out of 5

4.9

Health Consultant
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Review summary

Created with AI, based on recent reviews

Considering 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. Many also found the product to be effective and life-changing. However, some customers reported dissatisfaction with the lack of response when seeking help for unsatisfactory results, specifically mentioning not receiving replies to emails or texts. A few also expressed concerns about the product's appearance, noting that their vials contained a dark red liquid rather than the expected slightly pink color, leading to doubts about the actual drug concentration.

What people talk about most

Staff

Customers had positive experiences with staff, particularly highlighting the exceptional support from... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting the quick and efficient... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Product

Clients share positive opinions on product. Many customers report that the medication works great with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katie was super sweet, helpful, and responded quickly. I truly appreciate how she answered every question I had. When she noticed I was hesitant and confused about which medication to choose, she took... See more

Rated 5 out of 5 stars

Katie was very helpful. She was patient and answered all my questions swiftly and I did not feel like I was talking to a bot or somebody who had to read a script. She listened to my concerns and answe... See more

Rated 5 out of 5 stars

It’s been 6 weeks since I first started my tirzepatide injections and I’ve already lost 23lbs. It did take a couple weeks for my body to get adjusted but with time and exercise, I began to start losin... See more

Rated 5 out of 5 stars

First and foremost, the communication and follow up that Freya provides once you start this journey is so supportive and comfortable. For the past several weeks I’ve been on a new journey with my weig... See more

Company details

  1. Health Consultant

Written by the company

Freya Meds is a digital clinic offering advanced, sustainable solutions for weight loss and metabolic health. Specializing in medical-grade supplements like Semaglutide. Freya provide personalized care through online consultations and direct-to-door delivery of prescriptions.

Contact info

4.9

Excellent

TrustScore 5 out of 5

728 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very fast at responding to texts

Very fast at responding to texts, which is my #1 need thing I look for in services. I am always busy so that is an A+ in my book. Clear and to the point with my questions, making it encouraging for this journey of mine.
Thanks Katie

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! I felt like my concerns were heard and steps were taken to alleviate them. Great response time and overall customer service

May 17, 2026
Unprompted review

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