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Freya Meds Reviews 725

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. Many also found the product to be effective and life-changing. However, some customers reported dissatisfaction with the lack of response when seeking help for unsatisfactory results, specifically mentioning not receiving replies to emails or texts. A few also expressed concerns about the product's appearance, noting that their vials contained a dark red liquid rather than the expected slightly pink color, leading to doubts about the actual drug concentration.

What people talk about most

Staff

Customers had positive experiences with staff, particularly highlighting the exceptional support from... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting the quick and efficient... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Product

Clients share positive opinions on product. Many customers report that the medication works great with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katie was super sweet, helpful, and responded quickly. I truly appreciate how she answered every question I had. When she noticed I was hesitant and confused about which medication to choose, she took... See more

Rated 5 out of 5 stars

Katie was very helpful. She was patient and answered all my questions swiftly and I did not feel like I was talking to a bot or somebody who had to read a script. She listened to my concerns and answe... See more

Rated 5 out of 5 stars

It’s been 6 weeks since I first started my tirzepatide injections and I’ve already lost 23lbs. It did take a couple weeks for my body to get adjusted but with time and exercise, I began to start losin... See more

Rated 5 out of 5 stars

First and foremost, the communication and follow up that Freya provides once you start this journey is so supportive and comfortable. For the past several weeks I’ve been on a new journey with my weig... See more


Company details

  1. Health Consultant

Written by the company

Freya Meds is a digital clinic offering advanced, sustainable solutions for weight loss and metabolic health. Specializing in medical-grade supplements like Semaglutide. Freya provide personalized care through online consultations and direct-to-door delivery of prescriptions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

725 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

excellent customer service

i just placed my order but katie was awesome & helped answer all of my concerns / questions. definitely made me feel more at ease with the ordering process. her assistance was greatly appreciated

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Help and Support from Katie

Katie was super sweet, helpful, and responded quickly. I truly appreciate how she answered every question I had. When she noticed I was hesitant and confused about which medication to choose, she took the time to ask me a few questions so we could find the best option for me. She made my entire experience amazing and stress-free, especially when it came to questions about my package and reaching out to the pharmacy on my behalf. Thank you so much for everything, Katie!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Freya Meds is the way to go!

Katie was extremely helpful throughout the entire process! She responded very quickly, answered all of my questions, and made everything so much easier. Her communication was professional, friendly, and efficient. Highly recommend Freya Meds!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Katie was amazing with my transition!!

Katie was amazing with my transition from a different provider to Freya Meds. She made the entire process smooth, stress-free, and easy to understand from start to finish. She was professional, patient, and incredibly helpful in answering all of my questions and making sure I felt comfortable every step of the way. Excellent customer service and support — I truly appreciate how seamless she made the transition. Highly recommend!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Katie !

Katie was excellent! She reached out , answered all my questions, always got back to me very quickly. She listened and understood. She was very sweet.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Katie was the absolute best to work…

Katie was the absolute best to work with. She was so kind, responsive, and answered all of my questions with such patience and professionalism. She made this process so seamless! I cannot recommend her and this company more. Thank you Katie for being amazing!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Katie Was Great!

Katie made everything super easy! We communicated very well, and she even got me a loyalty discount! I appreciated her help to get everything ordered!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Katie

Katie, the person who helped me, let me know everything I needed to know. They understood my concerns and had answers to all my questions Quick replies and over all great costumer service.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Easy and Efficient

I made the decision to start back on a GLP-1 after a long break, and I specifically looked for a program with as few hurdles as possible so I wouldn’t have time to second-guess myself before getting started. I chose Freya because the entire process could be done from home, which made it feel simple and manageable. The medication arrived quickly and was well packaged, and any questions I had were answered promptly via text. So far, this has been the easiest and most stress-free weight loss process I’ve experienced in my life.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

My experience with Freya Meds has been exceptional. At no point have I felt alone or unsupported. They have been available to answer questions and encourage me in this journey. One month in, and I've lost more than I expected! The meds, the instructions, the support have been exemplary.

May 14, 2026
Unprompted review

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