Freya Rose Reviews 

55
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the fine jewelry and shoes are exquisitely designed, completely unique, and crafted with incredible attention to detail. People love wearing these gorgeous items for special occasions like weddings and parties because they are surprisingly comfortable throughout the entire day and night. Some reviewers were happy with the exceptional customer service, noting that the store staff are very welcoming, friendly, and always ready to help. Consumers also deeply appreciate visiting the physical showroom spaces to view the stunning products up close, admire the creative atmosphere, and receive personalized assistance.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the exceptional quality, unique designs, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exquisite craftsmanship, attention... See more

Staff

Customers consistently note positive experiences with staff, highlighting welcoming, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought white boots for my wedding day, we leave in Finland and snow was everywhere, they looked so so nice and I was surprised how comfy they actually r, all eve on hills didn't even feel!! Quality... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the Weave Curled Hoops. The curved design is elegant and unique, and I get so many compliments whenever I wear them. They’re lightweight, comfortable, and go perfectly with any ou... See more

Rated 5 out of 5 stars

I’ve purchased several pieces from Freya Rose and have been so impressed with the quality and attention to detail. The pieces are beautifully made, feel really special and are the kind of jewellery... See more

Company replied

Rated 5 out of 5 stars

I LOVE this brand. Beautifully designed pieces, I can’t get enough! I first ordered when Princess Kate was pictured wearing the beautiful pearl cluster gold hoops, I love them! I’ve since also purch... See more


Company details

  1. Fashion Designer

Written by the company

Freya Rose’s eponymous label redefines British modern luxury. Her unique collections incorporate her knowledge of fine jewellery to create luxurious, jewelled shoes, using precious materials such as mother of pearl, brass and sterling silver. Her collections have gained her international awards and she is fast becoming regarded as one of the UK’s leading shoe couturiers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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No recent history of asking for reviews

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4.8

All reviews

(55)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful pieces and great customer service

I’ve purchased several pieces from Freya Rose and have been so impressed with the quality and attention to detail. The pieces are beautifully made, feel really special and are the kind of jewellery you know you’ll treasure.
The customer service is equally wonderful. Ruby is so welcoming and genuinely lovely, which makes the whole experience feel really personal.
Freya Rose is absolutely somewhere I would recommend if you’re looking for something a little bit special.

August 20, 2026
Unprompted review
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Reply from Freya Rose

Hello Emily,

Thank you so much for your lovely review; it means the world to us that you love the pieces as much as we do!

If there is anything we can help with in the future, please feel free to come into the showroom or send an email, and we'll be happy to help.

Kindest Regards,
The Freya Rose Team X

Rated 5 out of 5 stars

All the staff are wonderful

All the staff are wonderful, so helpful and knowledgeable. Beautiful shop, very high end . Amazing jewellery, I will be visiting for my Christmas presents 😘

August 21, 2026
Unprompted review
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Reply from Freya Rose

Hello Caroline,

Thank you so much for your lovely review; it means the world to us.
We are delighted to hear that you will be returning soon for your Christmas presents.

If there is anything we can help with in the meantime, please contact us, and we would be happy to help.

Kindest Regards,
The Freya Rose Team X

Rated 5 out of 5 stars

Beautifully Timeless Pieces

I have several beautiful pieces from Freya Rose. I love the timelessness of the designs, the craftsmanship and quality.

The jewellery comes beautifully packaged and I always receive excellent customer service from the Freya Rose team.

I recently purchased the ‘Huggies’ whilst visiting their beautiful new showroom in Southsea.
The Huggies are the perfect everyday earring. Lovely shape and quality… they are the perfect size. They are a new fave!

I’d fully recommend visiting the new store. It’s the perfect way to see all the stunning jewellery pieces, bags and shoes up close.

The staff are welcoming, helpful and knowledgeable and I always receive impeccably service.

You also can sign up to the loyalty club for updates and offers if you’re a big fan like me.

November 28, 2025
Unprompted review
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Reply from Freya Rose

Hello Maria,

Thank you so much for such a lovely review.
We are delighted that you love our jewellery and our Showroom in Southsea.

If there is anything else I can provide help with, please let me know, and we would be happy to help.

Kindest Regards,
The FR Team X

Rated 5 out of 5 stars

Love Freya Rose

Ruby was so helpful in the Portsmouth store! She helped me choose the right stone, colour and necklace for my partners birthday present. She loves it...good books for me! Notice to all men - Freya Rose Jewellery is a top gift for your girlfriend or wife.

April 25, 2026
Unprompted review
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Reply from Freya Rose

Hello Gareth,

Thank you so much for such a lovely review. We are so thrilled that you had a lovely experience in our showroom.

We are always here if you need anything, and we hope your partner loved her new pieces.

Kindest Regards,
The Freya Rose Team X

Rated 5 out of 5 stars

Aladdins cave in Southsea

I have driven past this shop since it opened and only visited for the first time today.
I was walking past and a pair of earrings caught my eye, on entering the store I realised what an Aladdins cave was on my doorstep, the range of jewellery and shoes was just amazing.
I was greeted really well and assisted in purchasing the earrings, the customer service was excellent, I felt truly looked after (especially with the lovely bag my earrings were put into)
The earrings are gorgeous feel really well made, so versatile that they can be worn every day or for a special occasion.
If you are looking to purchase a unique gift or treating yourself then a visit to this store is s must

May 2, 2026
Unprompted review
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Reply from Freya Rose

Hello Lois,

Thank you so much for taking the time to leave such a thoughtful review — and for finally stepping inside. We hope it won't be your last visit.

It means a great deal to know you felt looked after. That is exactly the experience we hope every woman has the moment she walks through the door.

Your earrings are crafted to be just that — pieces that move effortlessly between the everyday and the exceptional. We hope you wear them often, and with great joy.

Kindest Regards,
The FR Team X

Rated 5 out of 5 stars

I purchased a beautiful moon and star…

I purchased a beautiful moon and star pendent which is absolutely adorable. I particularly like the quality of the jewellery and all the positive comments which I receive every time I wear it. Freya Rise jewellery is both unique and of great quality. The assistant was friendly and helpful in choosing my pendent. Thank you so much Freya ❤️

January 5, 2026
Unprompted review
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Reply from Freya Rose

Hello Abida,

Thank you for such a lovely review — and for wearing your Moon and Star pendant so beautifully.

It is wonderful to hear that the compliments are already finding you. That is the quiet joy of a well-crafted piece — it speaks for itself.

We are delighted you felt so well looked after in store. Do come back and visit us again soon.

Kindest Regards,
The FR Team X

Rated 5 out of 5 stars

Lovely jewellery

The showroom is beautiful and well laid out. The lady who served me was very patient and helpful. The jewellery was all so nice it was hard to choose!

October 11, 2025
Unprompted review
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Reply from Freya Rose

Hello Karen,

Thank you so much for your review. Your support means a lot to us as a small business.

From the FR Team x

Rated 5 out of 5 stars

Perfect pearly pair

The perfect pair of shoes I was in search for for my wedding. I have always loved pearls and was pleasantly surprised to find this brand. I have already worn these shoes to one event leading up to our party and they are so comfortable and stylish. I had planned to drive from London to the main showroom in Portsmouth to try them all on for the style and size...but I didn't want to miss the Black Friday Sale.

December 18, 2025
Unprompted review
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Reply from Freya Rose

Hello,

Thank you so much for such a lovely review. We are so happy that you love our brand and have found the perfect wedding shoes. We pride ourselves on making sure everyone who wears our products feels special all evening long.

From the FR Team X

Rated 5 out of 5 stars

Gorgeous Pieces and Excellent Service

I have several items from Freya Rose and they are all one of a kind and gorgeous. Very quick delivery and wonderful customer service as well.

August 28, 2025
Unprompted review
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Reply from Freya Rose

Hello Jessica,

Thank you so much for your lovely review. We are so happy that you love our brand as much as we do.

Kind Regards,
FR Team X

Rated 5 out of 5 stars

Beautiful Jewellery

Beautiful Jewellery, I love my earrings.

October 18, 2025
Unprompted review
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Reply from Freya Rose

Hello Sil,

Thank you so much for your review.

From FR Team X

Rated 5 out of 5 stars

Virgo gold necklace

Ordered a Virgo gold necklace. Very good quality and fast shipping. Thanks

December 6, 2025
Unprompted review
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Reply from Freya Rose

Hello Fabien,

Thank you so much for your lovely review. We are so happy you love your new Virgo necklace.

From FR Team X

Rated 5 out of 5 stars

We have been loyal customers to Freya…

We have been loyal customers to Freya Rose for several years. The jewellery is beautiful, timeless and elegant. The company values and beliefs in sustainable development and growth are also reasons why we love their products.

December 14, 2025
Unprompted review
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Reply from Freya Rose

Hello Kerry,

Thank you so much for your glowing review. We are so proud to be sustainable, so knowing that this shines through to our customers is fantastic. Thank you.

Kind Regards,
FR Team X

Rated 5 out of 5 stars

Bridal shoes and engagement earrings!

Purchased my wedding shoes and engagement party earrings here! Love them so much!

April 10, 2025
Unprompted review
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Reply from Freya Rose

Hello Ankelly,

Thank you so much for your positive review. It means a lot to us as a small business. We are delighted that you love your new earrings.

Kind Regards,
Ruby

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery! I LOVE my mother of pearl heels. Bought them for my wedding, and they were so comfortable through the day. Didn’t even have to break them in!

February 16, 2025
Unprompted review
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Reply from Freya Rose

Hello Cindy,

Thank you so much for your positive review. It means a lot to us as a small business. We are delighted that you love your new wedding shoes, we cannot wait to see you in them. Don't forget to tag Freya rose with any photos.

Kind Regards,
FR Team X

Rated 5 out of 5 stars

We ordered my wife’s wedding shoes and…

We ordered my wife’s wedding shoes and the were amazing, I’ve then ordered a bracelet that matched the mother of pearl on the her shoes and she adores it.

December 12, 2025
Unprompted review
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Reply from Freya Rose

Hello Ben,

Thank you so much for your review. We are so happy that your wife loves her wedding shoes and jewellery. We pride ourself in making everyone feel special on their big day.

From the FR Team. X

Rated 5 out of 5 stars

I find their products very unique

I find their products very unique. It makes you feel special. I bought one piece for myself and a pair of earring for my cousin whom found your brand. We like our pieces and will treat them as a life time treasury 🙂

December 12, 2024
Unprompted review
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Reply from Freya Rose

Hello Peri,

Thank you so much for your positive review. It means a lot to us as a small business to get great feedback. We are delighted that you and your cousin love our earrings.

Kind Regards,
FR Team X

Rated 5 out of 5 stars

Stunning jewellery and such a helpful…

Stunning jewellery and such a helpful customer service team, who let me know where I could find their shoes in person.

Honestly wish I could stock my whole wardrobe full of Freya Rose pieces - one day!

November 4, 2025
Unprompted review
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Reply from Freya Rose

Hello Felicia,

Thank you so much for your review. We are so happy that you love Freya Rose London. Please feel free to come in anytime.

From the FR Team X

Rated 5 out of 5 stars

Fabulous and Versatile Mini Hoops with Detachable Pearls

I bought the mini hoops with detachable pearls. These are fabulous earrings. I bought the gold ones first then I bought the silver. I get complimented every time I wear them. Excellent craftsmanship. As a Londoner living in America I am grateful for seamless shipping experiences.

November 27, 2025
Unprompted review
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Reply from Freya Rose

Hello Beverley,

Thank you so much for your glowing review. We are so happy that you love and cherish your new earrings. We pride ourselves on amazing craftsmanship.

From FR Team X

Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings! Exactly as pictured. Shipped very quickly.

December 12, 2025
Unprompted review
Freya Rose logo

Reply from Freya Rose

Hello Elle,

Thank you so much for your review. We are so happy you loved your earrings.

From FR Team X

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