Andy - Friends Capital
Had Andy as my case worker and he worked miracles to get me approved after a poor financial history deterred me from ever applying previously.
Absolutely will recommend and will use again when the time comes.
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Friends Capital are independent mortgage and loan specialists, providing truly impartial advice. We'll recommend the cheapest and quickest options available.
Beehive Works, Milton Street, S3 7WH, Sheffield, United Kingdom
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Had Andy as my case worker and he worked miracles to get me approved after a poor financial history deterred me from ever applying previously.
Absolutely will recommend and will use again when the time comes.
Awesome service. We were finding it difficult to get information on which was best suited to our needs In regards to either taking out a bridging loan or equity on mums house. Friends capital are great with the advice and helped us out through to completion.
Big thanks to Carla and the team 🙏
Spam callers, a nuisance. I have blocked and reported. They still call every day. Please leave me alone!
Very, very disappointed in their service. A service that surely survives on providing a good customer experience. My experience can be summed up through:
1) Poor communication internally, resulting in different advice being provided by different people.
2) Poor, if not lack of response to e-mails.
3) Not sticking to agreed dates for contact and no apology and no reason why these haven’t happened.
I am utterly shocked, as it seems other people have had good experiences.
Never bought a house before.these guys were amazing. I couldn't have done it without them. They helped me with things I didn't even pay them for. Richard, Andrew and Dan were all so professional and helpful. Please use them if you are a 1st time buyer like me.

Reply from Friends Capital
Can't recommend highly enough Jenna was extremely helpful and the service was 1st class. Nothing negative to say
Great service stayed in touch all the time, sorted everything out. Robert Rust is brilliant friendly and so helpful. Miss chatting to him, but will use again when our mortgage is due for review.
Trustworthy, supportive, efficient and inevitably Friendly
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