Friendship State Bank - Madison Branch Reviews 7

TrustScore 4 out of 5

4.2

201 Demaree Drive, 47250 Madison, Indiana, US


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See what reviewers are saying

Rated 5 out of 5 stars

I was preparing for a hunting trip out of town and Kim Taylor pointed out some services that might be beneficial. She was very helpful and took care of the process for me. Kim is always friendly and g... See more

Company replied

Rated 5 out of 5 stars

Everyone is exceptionally nice and if they don’t know they will get you what you r looking for. They go the extra mile for sure. Highly recommend They make it happen! Also Tracy Lemon and Laff... See more

Rated 5 out of 5 stars

I have dealt with Kim Taylor and she is helpful and knowledgeable and professional

Company replied


Company details

  1. Bank
  2. Financial Institution
  3. Mortgage Lender

About Friendship State Bank - Madison Branch

Written by the company

At The Friendship State Bank, we're more than just your bank—we become your lifelong financial partner, dedicated to your success. Nestled in some of the best towns and cities in southeastern Indiana, we merge over 110 years of experience and reliability with innovative financial solutions designed to help you thrive.

Our mission is straightforward: empower you with the knowledge, tools, and services needed to master your financial future. From building credit and purchasing your dream home to starting or expanding your business and planning for a secure retirement, our expert team provides guidance every step of the way. We understand that financial journeys aren’t always smooth, and we’re here to support you through challenging seasons, offering practical solutions and compassionate advice when you need it most.

Enjoy the ideal blend of convenience and personal touch through our

Personal Checking Digital Banking

allows you to effortlessly manage your finances anytime, anywhere, while knowing that our dedicated experts are always ready to offer support whenever you need it.

Friendship stands as a cornerstone in our communities, deeply invested in your financial well-being and local growth. Our century-long legacy reflects our unwavering commitment to reliability, trust, and exceptional service.

Experience the power of partnering with Friendship State Bank. Discover how our expertise and personalized care can elevate your financial journey and help you navigate through life's ups and downs. Contact Us Let’s build a bright future together. You can... Rely on Friendship Member FDIC. Equal Opportunity Lender. Equal Housing Lender. NMLS#454283.


Contact info

  • 201 Demaree Drive, 47250, Madison, Indiana, United States

  • 812-667-5101

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I was preparing for a hunting trip out…

I was preparing for a hunting trip out of town and Kim Taylor pointed out some services that might be beneficial. She was very helpful and took care of the process for me. Kim is always friendly and goes above and beyond to help any time I come into the bank.

October 17, 2025
Unprompted review
Friendship State Bank - Madison Branch logo

Reply from Friendship State Bank - Madison Branch

Thank you so much for taking the time to share this wonderful feedback! We’re glad Kim was able to help you prepare for your trip and make the process easy. She truly does go above and beyond for our customers, and we’ll be sure to pass your kind words along to her.

Rated 5 out of 5 stars

I have dealt with Kim Taylor and she is…

I have dealt with Kim Taylor and she is helpful and knowledgeable and professional

December 13, 2024
Friendship State Bank - Madison Branch logo

Reply from Friendship State Bank - Madison Branch

Thank you for taking the time to share your experience with us! We’re love hearing such kind words about Madison Branch Manager Kim Taylor. Your feedback means so much to us and helps motivate our team to continue delivering exceptional service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Opening an account as a first time…

Opening an account as a first time customer was easy and pleasant!

October 22, 2024
Friendship State Bank - Madison Branch logo

Reply from Friendship State Bank - Madison Branch

Welcome to the Friendship family! We’re so happy to hear your first experience with us was easy and pleasant. Making our customers feel at home is what we’re all about. If you ever need anything or just want to stop by and say hello, you can always Rely on Friendship! Thank you for choosing us—we’re excited to be part of your journey.

Rated 5 out of 5 stars

Every employee friendly and very…

Every employee friendly and very helpful!

July 8, 2024
Friendship State Bank - Madison Branch logo

Reply from Friendship State Bank - Madison Branch

Thank you for sharing your experience! It’s wonderful to hear that every employee has made a positive impact with their friendliness and helpfulness. We’re proud to have a team that truly cares about creating a great experience for our customers. Your support means so much to us—thank you for relying on Friendship!

Rated 5 out of 5 stars

No issues here

I've been a customer for quite a few years now and all of the employees are friendly and very helpful and knowledgeable about most anything I have questions or concerns about.. Good bank.

September 3, 2024
Unprompted review

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