The girl are wonderful. The only problem I'm having is with the new security set up won't let me do the fingerprint and can't find the face recognition.
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See what reviewers are saying
Ok So I can't drive and have no way down to the bank i have asked several times if I am the primary owner of this account and I had added my grandson darion onto the account until he ws 18 and they ha... See more
Company replied
You can count on the ladies at the Vevay branch, Bridgett Kati Heather and Rhonda. I’ve had several mix ups when depositing at another branch due to another individual having the same name , I call th... See more
I wish there was a way to give 20 stars for their incredible customer service. We are moving and they have been amazing thru the whole mortgage process. They went above and beyond and sent us a Krog... See more
Company details
About Friendship State Bank
Written by the company
At The Friendship State Bank, we're more than just your bank—we become your lifelong financial partner, dedicated to your success. Nestled in some of the best towns and cities in southeastern Indiana, we merge over 110 years of experience and reliability with innovative financial solutions designed to help you thrive.
Our mission is straightforward: empower you with the knowledge, tools, and services needed to master your financial future. From building credit and purchasing your dream home to starting or expanding your business and planning for a secure retirement, our expert team provides guidance every step of the way. We understand that financial journeys aren’t always smooth, and we’re here to support you through challenging seasons, offering practical solutions and compassionate advice when you need it most.
Enjoy the ideal blend of convenience and personal touch through our
Personal Checking Digital Banking
allows you to effortlessly manage your finances anytime, anywhere, while knowing that our dedicated experts are always ready to offer support whenever you need it.
Friendship stands as a cornerstone in our communities, deeply invested in your financial well-being and local growth. Our century-long legacy reflects our unwavering commitment to reliability, trust, and exceptional service.
Experience the power of partnering with Friendship State Bank. Discover how our expertise and personalized care can elevate your financial journey and help you navigate through life's ups and downs. Contact Us Let’s build a bright future together. You can... Rely on Friendship Member FDIC. Equal Opportunity Lender. Equal Housing Lender. NMLS#454283.
Contact info
P.O. Box 357, 47021, Friendship, United States
- 812-667-5101
- info@friendshipstatebank.com
- friendshipstatebank.com
4.2
Great
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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It's a good bank and they are very reasonable and everything
It went well on what I wanted done.
January 30, 2025
Reply from Friendship State Bank
Thank you for your review, Melinda! We're happy to hear that everything went smoothly and that you find us to be a good and reasonable bank. Providing great service your can rely on and meeting your needs is always our goal. We appreciate you banking with us and look forward to seeing you again!
Reply from Friendship State Bank
Thank you for your kind words, Leean! We're so glad to hear that our Vevay team provided you with friendly and helpful service. We truly appreciate you taking the time to share your experience and for relying on Friendship!
Like Family
I've been with Friendship for many years, almost 8 in Batesville. I've gotten to know them, seen their people come and go, and missed them when they did. I look forward to catching up with Kim and all of the ladies when I come in. I truly consider them friends. I switched to them when I became tired of being nickled and dimed to death by the bigger, national banks. Just like in modern society, I was gradually being charged more and more money for less and less service. Friendship was the fix. Old school banking with old school service and charm. They don't call them "Friendship" for nothing. Thank you Friendship State Bank. Keep up the great work. 🙂
January 18, 2025
Unprompted review
Reply from Friendship State Bank
Wow—what an incredible review! Thank you so much for your kind words and for being such a loyal part of the Friendship family for the past eight years. We’re truly grateful for customers like you who value the personal connections and dedicated service our team strives to provide. Kim and the Batesville team always enjoy catching up with you, and we’re honored to be a trusted part of your financial journey.
It means a lot to hear that you’ve found value in our commitment to service without all the extra fees. Providing that "old school" banking experience with a personal touch is what we do best, and we’re so glad it’s made a difference for you.
Thanks again for your support and for sharing your experience. We look forward to many more years of friendship and great service! 🙂
A Bank Where Old Fashioned Values Meet Cutting Edge Technology
A bank where you are treated with respect. Doesn’t take half an hour of clicks to talk to a live person. Website is user friendly. Convenient locations. We have used this bank for decades, and have not been disappointed.
January 15, 2025
Unprompted review
Reply from Friendship State Bank
Thank you for your thoughtful review! We’re delighted to hear that you’ve experienced the perfect blend of old-fashioned values and cutting-edge technology with us. Providing respectful, personalized service and accessible technology is a top priority, and it’s so rewarding to know that it’s made a difference for you.
We truly value your loyalty and the trust you’ve placed in us over the decades. It’s an honor to have you as part of the Friendship State Bank family.
The Friendship State Bank team is so great to work with.
The Friendship State Bank team is always so helpful whenever I need assistance. I highly recommend them for your banking needs. Great people.
January 3, 2025
Reply from Friendship State Bank
Thank you for the fantastic review! We’re so glad to hear that our team has been helpful whenever you’ve needed assistance.
Your recommendation means so much to us, and we truly value the trust you’ve placed in Friendship State Bank for your banking needs. If there’s ever anything more we can do to assist you, please don’t hesitate to reach out.
Seamless Business Banking
The employees at The Friendship State Bank made setting up a business checking account easy and flawless. They were professional, knowledgeable, and incredibly patient throughout the process, and their customer service went above and beyond, making me confident and valued as a new business client. If you are looking for reliable and efficient banking services, I would recommend that you rely on Friendship.
December 18, 2024
Reply from Friendship State Bank
Thank you so much for your wonderful feedback! We’re grateful to hear that your experience setting up a business checking account was smooth and that our team could provide the professional, knowledgeable, and patient service you deserve. We’re dedicated to making every customer feel confident and valued, and it means a lot to us that you would recommend Friendship. Thank you for choosing to Rely On Friendship State Bank as your business banking partner—we’re excited to support your journey!
I have dealt with Kim Taylor and she is…
I have dealt with Kim Taylor and she is helpful and knowledgeable and professional
December 13, 2024
Reply from Friendship State Bank
Thank you for taking the time to share your experience with us! We’re love hearing such kind words about Madison Branch Manager Kim Taylor. Your feedback means so much to us and helps motivate our team to continue delivering exceptional service. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Reply from Friendship State Bank
Thank you so much for taking the time to share your feedback, Barbara! We’re thrilled to hear that you found our team at the Batesville branch both professional and friendly. Providing a welcoming and reliable experience is our top priority, and it’s wonderful to know we met your expectations.
If there’s ever anything more we can do to assist you, please don’t hesitate to reach out. Thank you for choosing to Rely on Friendship!
Thankful for consistent helpful bank
Friendship State Bank has always & continues to do everything right - helpful in person, helpful on the phone, helpful with loans, etc. We've banked with them for almost 23 years, and now our kids have accounts with them. Our family is so thankful for this bank!
December 21, 2024
Unprompted review
Reply from Friendship State Bank
Thank you so much for your wonderful review! It truly means the world to us to hear how much your family values our services. For over 23 years, it’s been an honor to support you and now your kids as well—what an incredible journey!
We’re grateful for your trust and loyalty, and we’ll continue striving to provide the helpful, reliable service you’ve come to expect from us. If there’s ever anything more we can do for you or your family, please don’t hesitate to let us know.
Thank you for being such an important part of the Friendship State Bank family!
Treasurer of Switzerland County
As Treasurer of Switzerland County I have found Friendship to be a GREAT bank to work with. They are accurate and professional. Questions and issues are taken care of immediately. The staff if friendly and a delight to work with. I would recommend Friendship to anyone for personal or business needs.
December 20, 2024
Unprompted review
Reply from Friendship State Bank
Thank you so much for your kind words and for taking the time to share your experience! It’s an honor to support Switzerland County and to work with someone as dedicated as you.
We’re thrilled to hear that you’ve found our team accurate, professional, and responsive. Providing excellent service and making banking easy for our customers—whether for personal or business needs—is something we’re deeply committed to.
Your recommendation means so much to us, and we’re grateful for the trust you’ve placed in Friendship. If there’s ever anything more we can do to assist you, please don’t hesitate to reach out.
Reply from Friendship State Bank
Thank you, Terrance, for your kind words about our Rising Sun Branch team! We’re glad to hear you felt welcomed and found our team helpful and friendly. Providing a positive experience is what we strive for every day.
What do I have to do to make the IT people understand me?
I always use the same computer. I rarely take it anywhere. I always use the same browser. And yet when I try to log in I'm regularly required to do two factor authentication (I can't say always because I haven't kept a log). And every time I have to use 2FA I check the box asking the system to trust my device. What do I have to do to make the IT people understand me?
December 10, 2024
Unprompted review
Reply from Friendship State Bank
Thank you for sharing your experience and taking the time to provide feedback. We understand how frustrating it must be to go through two-factor authentication (2FA) repeatedly, especially when you’re consistently using the same device and browser.
The "Remember Me" feature for our Digital Banking 2FA relies on cookies stored in your browser. Here are a few things that might help resolve the issue:
1. Enable Cookies: Ensure that cookies are enabled in your browser settings. This is crucial for the system to remember your device.
2. Check Browser Settings: If your browser is set to clear cookies and cache automatically when you close it, this could be causing the system to forget your device. Adjusting this setting should help.
3. Other Factors: Certain updates or changes to your browser or operating system might also impact the "Remember Me" feature.
We genuinely want to make this process smoother for you and are here to help. If you’ve already reviewed these settings or continue to experience issues, please let us know by calling us at 812-667-5101 and asking for Jill so we can investigate further.
Your feedback is invaluable, and we’re committed to ensuring your experience is as seamless as possible. Thank you for your patience, and please don’t hesitate to reach out with any further concerns.
I got the information needed EX Service!!!
I got the information needed.
December 4, 2024
Unprompted review
Reply from Friendship State Bank
Thank you for sharing your experience! We’re so glad we could help you get the information you needed. If there’s anything else we can do to support you, please don’t hesitate to reach out. You can always rely on Friendship! 💙
Soo Appreciative
I absolutely appreciate, respect, and so very proud to be a part of the Friendship State Bank. I could never go anywhere else and have the most wonderful and amazing bank experience everyday. No matter what day it happens to be this entire team are awesome!
November 29, 2024
Unprompted review
Reply from Friendship State Bank
Wow, thank you for your kind words! We’re so proud to have you as part of the Friendship family. Hearing that you wouldn’t go anywhere else means the world to us. Our team loves making every day a great banking experience, and it’s wonderful to know that we’ve made a difference for you. You’ve made our day—thank you for being such an important part of our story! 💙
Reply from Friendship State Bank
Thank you for being a loyal customer for decades! We truly value your trust and support over the years. We’re honored to be your financial partner! 💙
Opening an account as a first time…
Opening an account as a first time customer was easy and pleasant!
October 22, 2024
Reply from Friendship State Bank
Welcome to the Friendship family! We’re so happy to hear your first experience with us was easy and pleasant. Making our customers feel at home is what we’re all about. If you ever need anything or just want to stop by and say hello, you can always Rely on Friendship! Thank you for choosing us—we’re excited to be part of your journey.
sometimes the bank would freeze my card…
sometimes the bank would freeze my card for no reason at all
September 18, 2024
Unprompted review
Reply from Friendship State Bank
Thank you for sharing your feedback with us. We’re sorry to hear about the inconvenience caused by your card being frozen. At Friendship State Bank, we take extra care to monitor for unusual activity to protect against fraud and unauthorized charges. While these measures are meant to safeguard your funds, we understand how frustrating it can be when they disrupt your day.
We’d love to review this situation further and ensure everything is working smoothly for you. Please contact us through secure chat by logging in to your digital banking, call us at 812-667-5101, request a callback at https://www.friendshipstatebank.com/callback, or visit your nearest branch. We’ll be happy to review your account and provide any clarification or adjustments needed.
Your feedback is invaluable, and we truly appreciate the opportunity to improve your experience.
I love the Friendliness and small town…
I love the Friendliness and small town feel of FSB, it's not like some large banking system from NY or somewhere that doesn't care about your business.
November 22, 2024
Reply from Friendship State Bank
Thank you so much for your kind words about our Rising Sun location! We’re thrilled to hear that you enjoy the friendliness and small-town feel of Friendship State Bank. Building personal connections and truly caring about our customers is at the heart of what we do.
You can always rely on Friendship to be here for you, providing the personalized service that sets us apart from the big banks. If there’s ever anything more we can do, please don’t hesitate to let us know. Thank you for choosing Friendship!
Great customer service
Great customer service! They take their time with you and explained everything.
November 8, 2024
Reply from Friendship State Bank
Thank you for your kind words about our Dillsboro branch! We’re glad to hear our team provided great service and took the time to explain everything. You can always rely on Friendship to be here for you!
They were very helpful in helping me…
They were very helpful in helping me maneuver thru the setting up process.
November 18, 2024
Reply from Friendship State Bank
Thank you for sharing your experience with our Rising Sun team! We’re so glad they could assist you with the setup process and make it easier for you. You can always rely on Friendship for helpful and friendly service!
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