Frilivin.fr Reviews 

919
•
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

One of the products was not the Model I ordered. I ordered 2 identical models and I received 2 different ones. I had the same model purchased previously and the pair i bought later was not the s... See more

Company replied

Rated 3 out of 5 stars

Excellent packaging and delivery. Costumer service was amazing and the products are very high quality. I will be buying from them again!

Company replied

Rated 5 out of 5 stars

Pretty fast delivery considering it was from France to Romania. Also the clothes look good and are of good quality

Company replied

Rated 5 out of 5 stars

The delivery to the UK was very quick, and the quality of the jacket was excellent for a great cost

Company replied

Company details

  1. Men's Clothing Store

Written by the company

Découvrez Frilivin.fr, une boutique en ligne qui vous propose une large sélection de vêtements pour homme. Elle incarne la simplicité et le luxe à travers des classiques emblématiques remis au goût du jour. Vous trouverez des looks confortables, modernes et faciles à accorder.


Contact info

4.0

Great

TrustScore 4 out of 5

919 reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(919)

125 reviews in the last 12 months

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Rated 3 out of 5 stars

Quality Clothes

Excellent packaging and delivery. Costumer service was amazing and the products are very high quality. I will be buying from them again!

January 16, 2024
Frilivin.fr logo

Reply from Frilivin.fr

Hello,


Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words regarding the excellent packaging and delivery, as well as your satisfaction with our customer service. We're delighted to hear that you find our products to be of very high quality.

It's our goal to consistently provide top-notch products and service, and we're thrilled to have met your expectations. We look forward to serving you again and appreciate your continued support. If you ever have any further comments or suggestions, please feel free to share them with us.

Thank you once again for choosing our products, and we can't wait to have the pleasure of serving you in the future.

Best regards.
Julia

Rated 5 out of 5 stars

I love Frilivin and I only get my coats…

I love Frilivin and I only get my coats from them in Paris. I ordered and I have everything within three days. They are amazing and they make me stylish in my cirlce.

Hosea

January 15, 2024
Frilivin.fr logo

Reply from Frilivin.fr

Hello,

We appreciate your compliments regarding the quality of our products. Thank you for your trust, and we look forward to serving you soon.

The Frilivin Team

Rated 5 out of 5 stars

Very good en quick delivery

Very good en quick delivery! Thanks!

December 29, 2023
Frilivin.fr logo

Reply from Frilivin.fr

Hello,

We appreciate your feedback regarding your satisfaction with your order. Thank you for your purchase, and we look forward to serving you again soon.

Best regards,
The Frilivin Team

Rated 2 out of 5 stars

Taille très petit....

December 26, 2023
Frilivin.fr logo

Reply from Frilivin.fr

Bonjour,

Merci d'avoir partagé votre avis.
Je suis vraiment navrée que la taille qui ne vous ait pas convenue. Par défaut, la plupart de nos produits qui taillent normalement, si vous constatez que la taille ne correspond pas à vos attentes ou qu'il y a une grande différence de tailles, alors n'hésitez pas à contacter notre SAV, ou bien faire directement une demande de retour via votre espace client. Votre demande sera traitée dès sa réception.

Veuillez trouver ci-dessous les informations pour nous contacter :contact@frilivin.fr ou +33 9 70 00 93 83

Belle journée,
Julia

Rated 5 out of 5 stars

Rapide simple

Rapide simple, le produit est conforme à la description.

November 6, 2023
Frilivin.fr logo

Reply from Frilivin.fr

Bonjour,
Nous vous remercions pour votre avis lié à votre satisfaction de votre commande.
Merci de votre achat et à bientôt
L'Équipe Frilivin

Rated 1 out of 5 stars

Article non conforme à la photo qualité…

Article non conforme à la photo qualité médiocre je recommanderais plus jamais sur ce site

September 10, 2023
Frilivin.fr logo

Reply from Frilivin.fr

Bonjour,

Nous sommes désolés d'apprendre que vous n'êtes pas satisfait. Cependant, nous tenons à vous assurer que la qualité de nos produits est une de nos priorités principales.
Si le produit ne répond pas à vos attentes ou vous avez rencontré un problème spécifique, nous vous encourageons fortement à nous contacter immédiatement ou bien faire directement une demande de retour.

Notre SAV est là pour vous aider et résoudre tout problème que vous pourriez rencontrer avec nos produits.

L'équipe FRILIVIN

Rated 1 out of 5 stars

La qualité du pantalon transparent…

La qualité du pantalon transparent limite si non le haut bien

April 26, 2023
Frilivin.fr logo

Reply from Frilivin.fr

Bonjour,

Nous sommes désolés que notre produit ne vous ait pas donné entière satisfaction en termes de qualité. Nous tenons à vous assurer que nous prenons votre avis en considération et que nous allons tout faire pour améliorer nos produits à l'avenir.
Dans ce cas, n'hésitez pas à contacter notre service après-vente pour remonter ces informations avec le produit concerné, à noter que la plupart des demandes seront traitées soit dans la journée, soit le lendemain, veuillez trouver ci-dessous les coordonnées de notre service après-vente :
contact@frilivin.fr ou +33 7 69 18 78 78

Belle journée,
Julia

Rated 5 out of 5 stars

Super

Tres bonne experience

December 31, 2022
Frilivin.fr logo

Reply from Frilivin.fr

Bonjour,
Nous vous remercions pour votre avis lié à votre satisfaction de votre commande.
Merci de votre achat et à bientôt
L'Équipe Frilivin

Rated 5 out of 5 stars

Top merci juste l’ensemble enfants tro…

Top merci juste l’ensemble enfants tro grand

August 7, 2022
Frilivin.fr logo

Reply from Frilivin.fr

Bonjour,

Merci d'avoir partagé votre avis.
Je suis vraiment navrée que la taille qui ne vous ait pas convenue. Par défaut, la plupart de nos produits qui taillent normalement, si vous constatez que la taille ne correspond pas à vos attentes ou qu'il y a une grande différence de tailles, alors n'hésitez pas à contacter notre SAV, ou bien faire directement une demande de retour via votre espace client. Votre demande sera traitée dès sa réception.

Belle journée,
Julia

Rated 1 out of 5 stars

- points

- points
ordered 5 items, one trousers were dirty, red spot on green pants impossible to remove, terrible stitching and loose threads in most items.
+ points
Comfortable stretch.

May 14, 2022
Frilivin.fr logo

Reply from Frilivin.fr

Dear Robert,

First of all, thank you for taking the time to share with us your reviews on our products.

Second of all, we are deeply sorry if you have encountered a negative experience with our brand.

I encourage you to contact our after sales service, they will gladly exchange/refund your order if necessary.

After sales service :
contact@frilivin.fr
+33 7 69 18 78 78

Wishing you an excellent day,
Laurent

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