The tree was not delivered covered, like they said it would. Luckily there was no damage. Overall the store is amazing and the staff is very friendly, I just think the shipping has to improve.
Company replied
Location
Switch locationCarretera de Boadilla del Monte, Km 2, 28220 Majadahonda, Madrid, ES
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See what reviewers are saying
Tuve una incidencia con mi pedido y me lo resolvieron rápido y de forma satisfactoria.
Company replied
Has a wide array of products however more can be added
Company replied
Atencion del personal
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Company details
Written by the company
Somos una empresa española creada en 1975, gracias a la inquietud de nuestra fundadora, por aprender y experimentar con la producción de plantas, y motivada por la posibilidad de construir un negocio viable basado en su venta. Actualmente disponemos de 6 centros de jardinería donde encontrarás una gran variedad de plantas y flores que se integran de manera armónica con la decoración, inspirando y aportando color a los hogares. Rodéate de naturaleza con todo lo que tenemos para ti: plantas y flores para decorar tu casa, terraza o jardín. Ramos y centros de flores para regalar, eventos y celebraciones. Decoración, macetas y muebles de interior y exterior. ¡Y todo para tus mascotas! ¡Descubre nuestra esencia en cualquiera de nuestros centros o en nuestra web www.fronda.com!
Contact info
Carretera de Boadilla del Monte, Km 2, 28220, Majadahonda, Madrid, Spain
- 916383226
4.6
Excellent
2K reviews
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Atencion del personal
May 12, 2026
Reply from Fronda - Majadahonda
Muchas gracias por tu valoración.
Nos alegra saber que destacas la atención recibida por parte de nuestro equipo. Trabajamos cada día para ofrecer un trato cercano y ayudarte en todo lo que necesites durante tu visita.
¡Esperamos volver a verte pronto por Fronda!
Incidencia satisfactoriamente resuelta
Tuve una incidencia con mi pedido y me lo resolvieron rápido y de forma satisfactoria.
December 3, 2025
Reply from Fronda - Majadahonda
¡Hola, José Luis! Agradecemos mucho que destaque la rapidez y eficacia en la resolución de su incidencia. Para nosotros es fundamental ofrecer un servicio que cumpla con sus expectativas. Le deseamos una excelente semana.
Overall good experience
The tree was not delivered covered, like they said it would.
Luckily there was no damage.
Overall the store is amazing and the staff is very friendly, I just think the shipping has to improve.
December 11, 2024
Reply from Fronda - Majadahonda
Hello, Luís! Thank you for taking the time to share your feedback. We're glad to hear that you had a good experience with our store and staff. We apologize for the oversight regarding the tree cover during shipping and appreciate your understanding that it arrived undamaged. We are continuously working to improve our shipping processes and your comments are invaluable in that effort. We hope to serve you even better in the future. Have a great day!
Has a wide array of products however…
Has a wide array of products however more can be added
October 12, 2024
Reply from Fronda - Majadahonda
Thank you for your positive rating and thoughtful suggestion! We’re always eager to expand our product range to better cater to the needs of our customers, and feedback like yours is invaluable in helping us improve. We look forward to continuing to offer you an excellent selection and service.
Wishing you a fantastic week ahead!
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