Frontier Dental Supply Reviews 83

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Shannon at Frontier Dental Supply is an invaluable member of our team. Shipping is always smooth, with a personal followup of where it is shipping from and time of arrival. Shannon consisitently provi... See more

Company replied

Rated 1 out of 5 stars

The quality is not what they offer on the website. I emailed them asking for an explanation. 5 days have passed without any reply. Now the instructions for Primed - PrimGARD 160 Earloop Procedure M... See more

Company replied

Rated 5 out of 5 stars

I've been working with frontier dental for over a year now, and my sales rep is Annie. I love that she can help me with whatever I need, even if I am unsure of the specifics she always manages to find... See more

Rated 5 out of 5 stars

My experience with Frontier has been amazing. I work exclusively with Brittany M. Right from the time I opened my referral veterinary dentistry and oral surgery clinic in Victoria in July 2021 she h... See more

Company replied

Company details

  1. Dental Supply Store

Written by the company

Frontier Dental is a rapidly growing dental supply company committed to delivering a personalized shopping experience for dental professionals across North America. With a strong network of offices and distribution centers across the United States and Canada, Frontier Dental offers an extensive inventory of over 30,000 dental products, equipment, and tools, all available for same-day shipping. Frontier is dedicated to providing a tailored shopping experience for dental professionals across North America. With a network of offices and distribution centers throughout the United States and Canada, Frontier Dental boasts an extensive inventory of over 40,000 products available for speedy shipping. We offer a comprehensive range of 40,000+ high-quality dental products and 80+ brands. As an authorized distributor of many top brands, we provide reliable solutions and essential tools for any and every dental practice. Our team of current and former dental professionals has over 200 years of combined dental experience, ensuring we understand all of your needs and pain points. This allows us to easily assist you with product recommendations and solutions for every practice type.


Contact info

4.2

Great

TrustScore 4 out of 5

83 reviews

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Rated 5 out of 5 stars

Great Product!

Great Product!

Exceptional delivery time!

April 29, 2021
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Great to hear that you were pleased with our service & product!

Rated 4 out of 5 stars

Easy to navigate website and check out

Easy to navigate website and check out. Unfortunately my item is out of stock, and I have to wait, otherwise this would be 5 stars. this is a return purchase and we will be back again

April 27, 2021
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you for leaving a review Carole. We're glad that you had a pleasant experience even though the product was out of stock.

Rated 4 out of 5 stars

Masks delivered in a few days

Masks delivered in a few days. Same as ones used at COVID vaccination centre in West Vancouver. The only negative was a lack of reply to 2 e-Mails I sent requesting method of shipping to make sure gates were open.

April 15, 2021
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Hi Arthur,
Thank you for taking the time to leave a review. We apologize that we were unable to connect with you immediately. We are glad to hear you got your delivery quickly and hope you use the masks in good health.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast with excellent packaging. Will definitely reorder from this company.

April 14, 2021
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you Cheryl! We look forward to supplying you again in the future!

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process. Fast shipping. The Mask I ordered is exactly as it described on the website. Everything arrived in good condition with good packaging. Very pleased! Will order again.

April 14, 2021
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Great to hear! Thanks Cathy!

Rated 5 out of 5 stars

Service is fantastic

Service is fantastic! The team is very helpful and prices are reasonable.

April 14, 2021
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thanks Karen!

Rated 5 out of 5 stars

Recently I started to order my dental…

Recently I started to order my dental supplies from Frontier, so far I am very happy, the shipment got delivered fast and accurate, my Rep Micheline has been amazing and so helpful.

April 14, 2021
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you Shima! Micheline is amazing! We're happy to hear that you had a great experience with her!

Rated 5 out of 5 stars

Best masks yet

Best masks yet. Prices are comparable to Amazon as well.

April 13, 2021
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thanks Angela! We're happy that you had a good shopping experience.

Rated 5 out of 5 stars

Big savings, quality products and service

I started ordering from Frontier shortly after learning about them from a colleague of mine that had been ordering from them for years. I was stuck with the "Big Guys" and was nervous to make the switch. I am so happy I did! I have saved over $16k in the past 12 months since I started ordering from them. I recommend them to all my dental friends.

April 2, 2021
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you! We're so happy that you've been pleased with our company! We love hearing this great feedback.

Rated 1 out of 5 stars

Disappointed

We are still patiently waiting our order of pediatric nasal hoods. Other dental office have received theirs, ordering AFTER we did. Not great customer service.
Disappointed
My Family Dental

January 8, 2021
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Hey Sherry,
We are very sorry to hear of your disappointment due to the Nasal Hoods backorders. Unfortunately, as our sales representative discussed with you on the phone, there is a global shortage from all manufacturers due to the Global Pandemic. While at your request we had 100% refunded you, we are still hoping to get the order in to you so you can better serve your patients.

Rated 5 out of 5 stars

Thank you!

I love your company. Thank you for helping in keeping my family and myself safe.

December 11, 2020
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thanks Elle!

Rated 1 out of 5 stars

I have an issue with my order and one…

I have an issue with my order and one week past I got no response

December 11, 2020
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Liang, we sincerely apologize. We have no record of any issues or missed communication. Please reach out to me directly at info@frontierdental.ca and I'll take care of it. As always, our customers are our main priority and we will rectify this immediately. Thank you, Daniel

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