Frontline Coffee Reviews 243

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Frontline Coffee.co.uk website has clearly been hacked. - hope the wonderful figher fighter roasting amazing coffee are soon able to get their site back

Rated 5 out of 5 stars

Frontline coffee has been a great discovery over lockdown. Not only does it feel good to support front line workers, the coffee is also a great choice for at home working. We get the signature brew fo... See more

Rated 5 out of 5 stars

I don't drink coffee myself, Ibuy it for my husband who says its 100 times better than other well known brands! I love that you can choose which service to support. My husband and best friend are fire... See more

Rated 5 out of 5 stars

The Morning Rescue, supporting the RNLI, is genuinely excellent - smooth, dark and delicious, like a decent mid-strength Italian roast. Currently chugging through about a kilo of the stuff a month. Ha... See more

Company details

  1. Coffee Store

Information provided by various external sources

Frontline Coffee is a firefighter run and owned coffee company serving premium coffee supporting UK frontline services. We develop our coffee roasts and service with the same focus and determination applied on operational incidents. With every purchase you make, you are helping support the men and women of our emergency services, helping fund search and rescue teams, giving the RNLI its capability to launch lifeboats to sea and helping our NHS. We donate all of our profits to these amazing charities and organisations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

243 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Delicious coffee full of flavour

Delicious coffee full of flavour as expected. Super convenient and a reasonable price too.
Even better to know that some of the money goes to frontline charities.
Keep up the good work

July 14, 2022
Rated 3 out of 5 stars

Took my subscription money but didn't send coffee and ignored all my emails.

*** I'm editing this review because the company did eventually contact me and send me my order, I am happy to accept their apology for the problems they were having and to continue as a customer with them. The product is 5-star, I initialy gave a 1 star review here because of the failure of service but this has been rectified. ***

Interesting that you're still asking for reviews when you seem to have ceased trading, having taken £48 out of my bank account on 31st May and not sent my order - me and many others it seems. Very disappointing - I have had a subscription for a long time, enjoyed your coffee and been happy to support your causes.

June 20, 2022
Rated 1 out of 5 stars

Do not use this Company

This company used to be excellent however since April 2022 they have continued taking a repeat payment totalling £49.50 but haven’t shipped the order. I have sent numerous emails and they haven’t responded. Am now looking at getting the bank to block them….

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

we love Frontline Coffee

Here at Soleus Podiatry we love Frontline Coffee!
We pop a handy coffee bag into our new patient welcome pack and it feels good to support a local business, and hopefully help our patients feel good too!

June 19, 2022
Rated 1 out of 5 stars

Never arrived

Ordered a few weeks ago, not yet been dispatched, emailed to follow up and no response. Keep getting these reminder emails to leave a review though! No idea where my order is.

June 18, 2022
Rated 1 out of 5 stars

Avoid at all costs!

Have been using for a while and always had great service. But recently service has disappeared completely.

I’ve been waiting ages for a subscription order to be fulfilled which never happened, then they’ve taken a payment from my account for another subscription order and not dispatched the order.

Absolutely no contact, ignoring all emails, Facebook messages and phone calls. Don’t look like I’ll see a refund or product.

Behaving like a company going out of business as to me.

June 16, 2022
Unprompted review
Rated 1 out of 5 stars

Disappointed

Placed an order on 25 May and neve received it. No response to emails/FB messages from company. Ordered from Frontline Coffee for years and this has never happened before...

June 12, 2022
Unprompted review
Rated 5 out of 5 stars

My go-to coffee makers

The coffee is delicious and the service is fantastic. Delivered to my door when I need it. What’s more, I’m supporting a charity close to my heart.

April 4, 2022

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