Froothie International Reviews 728

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their high quality and excellent performance, often highlighting the convenience and efficiency they bring to daily routines. Many consumers appreciate the fast delivery service, noting that items arrive promptly and well-packaged. The customer service is consistently described as outstanding, with people commending the team for their quick, helpful, and supportive responses. However, some customers also noted issues with product durability, experiencing malfunctions or premature wear within a few years of purchase. A few other people also felt that certain products did not meet their expectations for specific tasks, such as slow cooking or processing thicker ingredients, and found some recipes provided to be inaccurate or lacking flavor.

What people talk about most

Product

Users describe positive interactions with product. Many customers express satisfaction with their purchases,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

User experience

People report positive experiences with user experience. Many customers find the products easy to use, saving... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers found the service to be brilliant,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a Thermocook, great product with quality attachments and accessories. Love the 3 L mixing bowl, decent size for doing soups for the family. Only glitch was connecting to our profile set up on C... See more

Company replied

Rated 4 out of 5 stars

Great product to use however we have issues all the time linking our devices to the main unit. We are not able to consolidate any of our favourite recipes from our Apple phones to the main unit and v... See more

Company replied

Rated 5 out of 5 stars

First purchase made from this company and they didnt quite send me the right order. I got online to their customer service and explained what was missing and it was sorted within 5 minutes. I wa... See more

Company replied

Rated 5 out of 5 stars

Been working with Optimum Pro2 in work kitchen and absolutely love it. Bought the Optimum Pro 3 for myself. love doing last minute cupcake, any dessert are fast. Baby food? consider done, cooking nic... See more

Company replied


Company details

  1. Appliance Store
  2. Kitchen Supply Store

About Froothie International

Written by the company

High quality kitchen appliances

"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time" - Justin Chellis, Ayr, Queensland.

✓ Optimum high-performance blenders, juicers & other kitchen appliances from Froothie
✓ Free shipping over $200/200€
✓ 30-day money-back guarantee
✓ Top offers, low prices
✓ Secure payment methods - Payment in installments
✓ Lifetime warranty optional
✓ Top 5 ⭐ reviews

Froothie is one of the fastest-growing global brands focusing on health and wellness products. We are the exclusive distributor of Optimum – one of the most trusted kitchen appliances brands in the world.

Visit us @ https://www.froothie.eu

Froothie began from a small, simple idea to supply fruits, vegetables and equipment to local cafes and juice bars. As time progressed, we developed a deeper passion for healthy living and embarked on creating “Froothie” 🍎🌱🧡

Our goal is simple - we want to equip you with the best quality Optimum juicers, blenders and appliances in order to help you lead a healthier lifestyle. We love sharing our knowledge and tips on healthy living through our Real Food Revolution workshops, YouTube videos, blog, media outlets and partner influencers all around the globe 😄

Real Food Revolution: https://www.therealfoodrevolution.com.au/

Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/
Froothie Family Facebook Group: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/

You know what they say....
""When life gives you lemons, make a juice with your Froothie"" 😚🍋"


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

728 reviews

5-star
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1-star

Replied to 10% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

The food processor didn't meet my…

The food processor didn't meet my expectations. The boul was light plastic, I don't remember if it even was PBA free. The feeding tube was very narrow, unprocessed food was stuck under the blade. Generally, cheap materials, light base.

November 12, 2025
Rated 3 out of 5 stars

It arrived in good time

It arrived in good time. Disappointed with the recipes, they don't turn out well, e.g 400g of white rice doesn't steam properly, 1 cup would do better. It's very loud, especially having to have it on level 1 for hours when slow cooking. The results are a soupy, baby food texture not pleasant at all. My old crock pot was silent and kept the nice texture of the meat and vegetables in the dish. I'm still persevering though wish it had been a better replacement for the rice cooker and slow cooking, bolognese sauce and chilli con carne etc.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I got my TC Pro 3 2 weeks ago. I have been so excited and used it everyday, experimenting with all the functions and loved it! Until one day the light just didnt come on the screen was black! Froothie have been so great with their customer care and support and are replacing the base for me. It has been a very positive reasuring experience dispite the misfortune of a faulty machine. Thanks Froothie, you rock!

October 14, 2025
Froothie International logo

Reply from Froothie International

Thank you so much for your kind words! 💚 We’re really glad our team could help and that your experience stayed positive despite the hiccup. We can’t wait for you to have your new base and get back to creating amazing dishes with your Thermocook Pro 3.0 — you rock too! 🙌✨

Rated 5 out of 5 stars

I absolutely love my thermocook

I absolutely love my thermocook! Best thing ever, it saves me so much time in the kitchen!

November 3, 2025
Unprompted review
Froothie International logo

Reply from Froothie International

Thank you so much for your lovely feedback! 💚 We’re thrilled to hear you’re loving your Thermocook and that it’s helping you save time in the kitchen — that’s exactly what it’s made for! 🍲✨
Wishing you lots of fun and creativity with your Thermocook — we can’t wait to see what you make next!

Rated 5 out of 5 stars

Easy purchase and fast delivery!

Easy purchase and fast delivery!
Happy with the new blender. We have a vitamix, but wanted a second one for beach house without spending too much money. This machine hasn't disappointed!!

August 1, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for your kind words! 💚 We’re so glad to hear your blender arrived quickly and that you’re happy with it. It’s great to know it’s holding its own next to your Vitamix — perfect choice for the beach house! 🌊🥤

Wishing you many delicious blends and happy moments by the coast!

Rated 5 out of 5 stars

Magic machine

Quick delivery.
Great machine
Easy to use.

August 1, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for your kind words! 💚 We’re so glad to hear your new machine arrived quickly and that you’re finding it easy to use. It’s wonderful to know you’re enjoying it already — a true magic machine indeed! ✨

Rated 5 out of 5 stars

Been working with Optimum Pro2 in work…

Been working with Optimum Pro2 in work kitchen and absolutely love it. Bought the Optimum Pro 3 for myself. love doing last minute cupcake, any dessert are fast. Baby food? consider done, cooking nice tomato sauce for dishes meanwhile doing your laundry? easy peasy! The Froothie Team is fast replying to you, so you won’t stay in a fog. The only thing is now…. can you’re dessert got the chance to cool down before they disappear?
Highly recommend !

July 30, 2025
Unprompted review
Froothie International logo

Reply from Froothie International

Wow — what an amazing review! 💚 We’re so happy to hear how much you’ve enjoyed using the Thermocook Pro M 3.0. It sounds like it’s become a true kitchen partner — from quick desserts and baby food to multitasking dinners and laundry! 🍰🍅👶

We also really appreciate your kind words about our team — we always aim to reply quickly and keep things clear. As for those desserts cooling down… that’s definitely the toughest part! 😄

Thank you again for your wonderful feedback and for recommending Froothie!

Rated 4 out of 5 stars

Morning routine

Easy to make fresh juice every morning. Compact size and easy to clean.

October 29, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for your kind words! 😊 We’re delighted to hear your juicer has become part of your morning routine. Fresh juice to start the day sounds perfect — and we’re glad you’re enjoying how compact and easy to clean it is, too! 💚🧃

Rated 5 out of 5 stars

Best kitchen device ever

Honestly, this is the best kitchen device I’ve ever bought. I use it every day.

October 29, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for your amazing feedback! 💚 We’re so happy to hear your Thermocook has become your go-to kitchen companion. It’s wonderful knowing it’s part of your everyday routine — that’s exactly what we love to hear! ✨

Rated 5 out of 5 stars

Great company love my juicer

September 30, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for your kind words! 💚 We’re thrilled to hear you’re loving your juicer and had a great experience with our team. Here’s to many more fresh, delicious juices ahead! 🥕🍎🧃

Rated 5 out of 5 stars

Wonderful machine

I have already had a machine from Froothie and it was wonderful. I have told other people who have also purchased it. I feel safe with dealing with Froothie and they have always been quick to deliver their machines. Thank you

October 29, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for your lovely message! 💚 We’re truly grateful for your continued trust and support. It’s wonderful to hear that you’ve had such positive experiences with Froothie and that you’ve shared the word with others — that means the world to us.

We’re so glad you feel confident and cared for when shopping with us. Wishing you many more happy moments with your new machine! 🌟

Rated 5 out of 5 stars

Everything

Everything! I even purchased one for my daughter and she loves hers too! It's the BEST electronic grater I've ever used! When I thought my auto clean function had stopped I reached out and got advice......nothing wrong with machine, was an update....still living it!

October 29, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for your amazing feedback! 💚 We’re thrilled to hear how much you and your daughter are loving your Thermocooks — and that it’s become your favourite electronic grater! It’s great that the update fixed the auto-clean function and everything’s running smoothly again.

We truly appreciate your trust and enthusiasm — it means a lot to our team. Here’s to many more delicious meals and effortless cooking moments ahead! 🍳✨

Rated 4 out of 5 stars

Fantastic product

Fantastic product, awesome updates and company provides great support

October 28, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for your kind words! 😊 We’re thrilled to hear you’re enjoying your Thermocook Pro M 3.0 and appreciating the regular updates and support. Our team truly loves helping our community get the most out of their Thermocook.

Wishing you lots of fun and delicious cooking ahead!

Rated 5 out of 5 stars

Easy purchase

Easy purchase, equipment runs great, quick delivery - no issues to date 🙌🥳

August 7, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for your lovely message! 🙌 We’re happy to hear your experience was smooth from purchase to delivery and that your new equipment is running perfectly.

We really appreciate your support — here’s to many more great blends and creations ahead! 🥳💚

Rated 4 out of 5 stars

Love the glass jug

I love that the jug is glass especially with the current concern regarding microplastics. I also the safety features on the appliance. Still makes a great smoothie.

September 25, 2025
Unprompted review
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Reply from Froothie International

Thank you for your thoughtful feedback! 💚 We’re so glad you’re enjoying your Optimum 9400 Essential and appreciate the glass jug — it’s such a great choice for those mindful about microplastics. It’s also wonderful to hear you value the safety features and that it still delivers those perfect smoothies! 🥤✨

We truly appreciate your support and wish you lots more delicious blending ahead!

Rated 5 out of 5 stars

Super convenient

Love the convenience of using my Thermocook. We live rural so are a long way from the nearest supermarket so it is great to know I can produce a range of products with just the one appliance.

October 26, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for sharing your experience! 💚 It’s wonderful to hear how much convenience the Thermocook brings to your kitchen — especially living rurally. Having one appliance that can do it all really makes a difference when you’re far from the shops.

We’re so glad it’s helping you create a wide variety of dishes with ease. Enjoy all your Thermocook adventures! ✨

Rated 5 out of 5 stars

Absolutely love my magicookpro it…

Absolutely love my magicookpro it really makes life simple no fuss no muss. Will definitely be buying more products

July 1, 2025
Unprompted review
Froothie International logo

Reply from Froothie International

That’s so lovely to hear — thank you! 😊 We’re delighted that your Magicook Pro has made things simpler and more enjoyable in the kitchen. It’s such a handy little machine for everyday use!

We truly appreciate your support and can’t wait to welcome you back for your next Froothie product. 💚✨

Rated 5 out of 5 stars

Magicook pro

Bought the magicook pro great machine and came really quick thanks froothie

October 26, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for your kind words! 😊 We’re so glad to hear your Magicook Pro arrived quickly and that you’re loving it already. It’s such a versatile machine — perfect for creating delicious infusions and more.

We really appreciate your support and wish you lots of fun experimenting with your new Magicook Pro! 💚

Rated 5 out of 5 stars

This is great blender

This is great blender. Smooth and sound proof, I use it as a commercial. Great quality

October 16, 2025
Unprompted review
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Reply from Froothie International

Thank you so much for your feedback! 😊 We’re really glad to hear you’re enjoying your Optimum 9400X and that it’s performing so well in a commercial setting. The smooth blending and sound cover make such a difference, especially in busy environments.

We truly appreciate your support — here’s to many more perfectly blended creations ahead! 💚🥤

Rated 4 out of 5 stars

Great product to use however we have…

Great product to use however we have issues all the time linking our devices to the main unit. We are not able to consolidate any of our favourite recipes from our Apple phones to the main unit and vice versa this also impacts the use of the shopping list function.
We have made at least 3 recipes each week since receiving the thermocook and they are great but often we need to add extra spices as we find that some of the recipes lack flavour.

October 26, 2025
Unprompted review
Froothie International logo

Reply from Froothie International

Thank you so much for taking the time to share your detailed feedback! 💚 We’re really glad to hear you’ve been enjoying your Thermocook Pro M 3.0 and using it regularly — three recipes a week sounds fantastic! It’s great to know the results have been delicious overall, and we truly appreciate your insight about seasoning; everyone’s taste preferences can differ, so adding a bit more spice is a great touch. 🌿✨

Regarding the connection issue between your Apple devices and the main unit — we’re sorry to hear that’s been frustrating. Our IT team is aware of some sync limitations with the app, and they’re working on updates to make recipe syncing and the shopping list feature smoother across devices.

We’d love to look into your specific case and make sure everything’s working as it should. Could you please reach out to us at support@froothie.com.au
so we can assist you directly?

Thank you again for your honest feedback and for being part of the Froothie community!

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