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Company details

  1. Sporting Goods Store

Written by the company

Frozentubs® – Koudetherapie voor Iedereen Bij Frozentubs geloven we dat een gezonde leefstijl voor iedereen toegankelijk moet zijn. Daarom ontwikkelen we hoogwaardige én betaalbare ijsbaden, zodat jij optimaal kunt profiteren van de kracht van koudetherapie. De voordelen gaan verder dan alleen spierherstel. Een ijsbad helpt je grenzen te verleggen, vermindert stress, boost je immuunsysteem en versterkt je mentale veerkracht. Ervaar de verfrissende impact op lichaam en geest en word de beste versie van jezelf met de ijsbaden van Frozentubs.


Contact info

4.0

Great

TrustScore 4 out of 5

42 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Really happy with my purchase

Really happy with my purchase! Great quality product, works just as advertised, and looks great next to the hot tub! Highly recommended.

January 30, 2025
Unprompted review
Frozentubs.com logo

Reply from Frozentubs.com

❄️ Thank you for your great review! We're thrilled to hear that you're happy with your purchase and that it complements your hot tub perfectly. Enjoy, and let us know if you ever need anything! ⛄💙

Ronald Frozentubs.com

Rated 1 out of 5 stars

Buy nothing from Frozentubs

I urge everybody not to buy one single item from this company. They sell but they do not give any waranty. I have bought a costly pro unit a year ago. This unit broke after already one year but the company does not want to fullfill there legal duty and does not want to solve the problem. The company does not react in time or not at all on whatsapp, emails.

November 25, 2024
Unprompted review
Frozentubs.com logo

Reply from Frozentubs.com

Beste Paul,

Dank je wel voor je review en het delen van je ervaring. Het spijt ons te horen dat je problemen hebt met je aankoop en dat je geen adequate reactie hebt ontvangen. We begrijpen je frustratie, vooral als het gaat om garanties en het niet tijdig kunnen bereiken van de klantenservice.

We willen je graag laten weten dat we het bedrijf in januari 2025 hebben overgenomen en ons uiterste best doen om zowel de klantenservice als de garantieprocessen te verbeteren. Als je nog niet in contact bent geweest met onze klantenservice, willen we je graag uitnodigen om contact op te nemen via ons nieuwe WhatsApp-nummer of per e-mail op . We willen dit graag voor je oplossen en je verder helpen.

We begrijpen dat het voor jou vervelend is, en we willen je de best mogelijke service bieden. We hopen dat we de kans krijgen om de situatie naar tevredenheid op te lossen.

Met vriendelijke groet,

Ronald Frozentubs.com

Rated 5 out of 5 stars

Great affordable cold therapy

I live in Curaçao and ordered the pro-freezer set, meaning the tub including the pro freezer. Installation was quite easy, everyone can do it.

The tub has a beautiful design and the cooling system works great.

A challenge that I have since I live in a tropical climate (30+ degrees celsius), is severe condensation. I had to place a drip tray (for washing machines) under the tub.

I contacted customer service for some questions, they respond very quickly and were very helpful.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Frozentubs

I have been working on solutions to my sleep problem for a long time. Via research I came across cold therapy. When I read all the health benefits and that it could improve your sleep, I thought, even if sleeping doesn't work, it is still super healthy.

I go in my Frozentub every morning at 6:45 am. Since this month I feel like a different person!

I have had a sleep disorder since I was 19 and I have been sleeping from 11:00 PM to 5:00 AM all week. I haven't experienced that since I was 19 and am now 37.

December 2, 2023
Unprompted review
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